Pablo Torres

Having a clear business vision, mission, and set of goals is essential for developing a strong business mindset. These give us direction and a sense of purpose, making sure every step we take is aimed at a bigger objective. At Euconica, setting clear and achievable goals has helped steer our strategic decisions, boosting both innovation and efficiency. #BusinessStrategy #Vision #Goals #Innovation #Efficiency

2

What Jumps Out : Education For All A wonderful week accompanying Brian McGee FRSA around Medellin, and we thank the multitude of schools for their kind hospitality. Brian may have forgotten more about education than I, or most, will ever know but I think that despite our distinct backgrounds we came up with very similar conclusions. Medellin has an extremely diverse range of secondary education. Single sex, mixed, religous, secular, diverse, calendars, size, locations, philosophy - here is no one size fits all solution and parents have a wide range of options. There is a dearth of young Paisas traveling overseas either for short term immersion courses, summer schools or undergraduate studies. This is part structural, part cultural and of course in some cases economic. Children leave school too young in Colombia, this means on a regular basis 17 year olds are simply overwhelmed when faced with potentially moving to an international university. Parents are equally reluctant to release their offspring into the wild at such a tender age, with very few lifeskills. Most immersion courses for younger students have become extremely plain vanilla and schools were most receptive to Brian's more innovative seminar and conference based style. There is an enormous gap in the support network for 17-18 year olds who head overseas to University. There is an extreme shortage of understanding by agencies when it comes to their duty of care. They book their commission and then move on to the next batch of prospective students. The failure rate of Colombian students is accordingly much higher that it needs to be. I know this is just the start of the journey for Brian in Colombia but I wish him the best of luck. In just two years in Peru he has cultivated a very healthy network of schools and stude to who have now visited Oxford, London, and Bath, hopefully Colombia will follow. That will add to a raft of countries that already send their young adults to visit the UK with him. This is of course potentially a watershed moment for Colombian education as President Petro via the Education Reform aims to right the wrongs of previous Presidents and the ruling elite by making education a RIGHT for all the population as opposed to a birthright lottery. Remarkably, the 1991 Constitution did not enshrine education as a right and that has proved just another weapon with which to maintain the countries status quo of inequality. Perhaps the young girl born today in a poor village can one day dream of an education in a far off land. #education #respect #reform #medellin #travel #universities

20

6 comentarios

Travel Technology Investment Trends 2024, published today from Amadeus finds hoteliers expect to increase their investment in technology by an average of 16% over the coming 12 months, with one in five planning to invest over 20% more than they did last year. The findings are the result of a survey of global senior hospitality leaders representing a diverse range of properties and management groups. 

7

These bucket-list adventures and experiences all make great last-minute Father's Day getaways and gifts. My latest for The Points Guy here: #travel #adventure #outdoors #fathersday2024 #familytravel

6

🌍 May 2024 STR/Tourism Economics Market Forecast Highlights 🌍 📊 Short-Term Outlook: Global Stability: Demand remains stable in 46 non-U.S. markets. Europe: RevPAR growth to 5.1% in 2024, with strong ADR growth in Spanish and smaller UK markets. Asia Pacific: RevPAR up 8.3% in 2024, with Tokyo’s ADR rising 18.3%. Middle East: Dubai’s RevPAR growth modestly increased to 2.0%. 📈 Long-Term Outlook: Steady Growth: Annual increases in demand and RevPAR through 2028. UEFA Euro 2028: ADR upgrades in UK and Ireland. 🛫 Global Travel Trends: Recovery: 2024 arrivals to exceed 2019 levels; decreasing inflation and policy rate reductions to boost travel. Major Events: Olympics, Euros, T20 Cricket World Cup, and Taylor Swift’s tour driving demand. 💼 Macroeconomic Trends: GDP Growth: Forecasts raised to 2.6% for 2024 and 2.8% for 2025, reflecting an improved global economic outlook. US Economy: Slight GDP downgrade for 2024, but underlying strength remains. 📊 Data Insights: China: Historic data affecting short-term ADR forecasts in major cities. For more detailed insights, check out STR’s Hotel Industry Analysis page or subscribe to their Global Weekly Update! #GlobalTravelTrends #HospitalityIndustry #EconomicOutlook #STRData

19

🍃 The Green Buddies Concept is a sustainable initiative of DER Touristik Hotels & Resorts that invites guests to opt for less frequent cleaning in their rooms, thus contributing to the conservation of water and chemicals. The Green Buddies are manufactured by the Spanish Association Against Cancer in Fuerteventura (AECC, Asociación Española Contra el Cáncer). The Spanish Association Against Cancer in the Province of Las Palmas, with a focus on Gran Canaria, Fuerteventura and Lanzarote, is dedicated to the care, prevention and research of cancer through various activities and services. In Fuerteventura, its professional team offers psychological and social care, physiotherapy, physical preparation and nutrition for patients and their families at all stages of the disease. These comprehensive services aim to improve quality of life and provide holistic support to those facing cancer and its consequences. Collaboration in the creation of Green Buddies reinforces the association's mission and promotes social and environmental awareness in the community. The Green Buddy, in the form of a goat, is exclusively for use inside the resort. However, if you are tempted to take it with you (which we understand), you can support this local initiative and purchase your Green Buddy for €9.50 at the hotel reception. This will support the noble work of the association and promote social and environmental awareness in the community. Why a goat 🐐 : The goat is a symbol of Fuerteventura due to its historical importance in traditional livestock farming and its ability to adapt to the island's dry and warm climate. #SustainableTourism #EcoFriendlyTravel #CancerSupport #SocialImpact #PlayitasNature

57

4 comentarios

Hoteliers expect to increase their investments in technology by an average of 16% over the next year, according to Amadeus's study of global senior hospitality leaders 📈💰 There's no doubt that technology is crucial for running a hotel successfully🔑 It allows hoteliers to manage every aspect of their operations efficiently, ensuring smooth service and a personalized guest experience. This week's blog post explores hospitality technology investments and how they contribute to a personalized and enhanced guest journey ✨🙌 Read more here, and feel free to share your thoughts on the topic in the comments: https://lnkd.in/dcKr8Q-n #hospitality #hoteltech #guestexperince #digitalguest #blogpost

13

How can technology transform the hotel experience? Francisco Pérez-Lozao Rüter, President, Hospitality, Amadeus, shares why hotels should be thinking of new ways to deliver guest personalization, sustainable practices, and a higher level of service in 2024, and how technology can help. Read his thoughts in Hospitality Net: https://gag.gl/QvkIpm

2

A MUST for the ones interested in AI in Hospitality and Travel Industry.

2

Join Stephanie Leger and I, on this engaging podcast episode where we delve into the intriguing world of hotel inspections! From the mantra "Check yourself before u wreck yourself" to innovative use of technology, we explore key elements that make or break a hotel's reputation. Don't miss out—subscribe and listen today! #hospitalityindustry #hotels #podcast

3

Agencia EFE | PRESS RELEASE Tour operations, the transformation of the traditional tourism business model and the latest trends in the travel market and technology are to be the focus of the fourth CON-X 2024 congress, which is to bring together on 𝗠𝗮𝘆 𝟮𝟮 𝗮𝗻𝗱 𝟮𝟯 𝗶𝗻 𝗠𝗮𝗹𝗹𝗼𝗿𝗰𝗮 more than five hundred industry professionals, an increase of one hundred and fifty participants compared to 2023.⁣ ⁣ According to TravelgateX CEO Pedro Camara, the figure represents a “considerable increase” in attendance -more than 25 per cent-, while the number of international companies will exceed 300, 50 more than in 2023, and the number of business meetings is expected to “double” in the fourth edition of the event.⁣ ⁣ The chosen theme, ‘𝗘𝗻𝗼𝘂𝗴𝗵, 𝗿𝗲𝗱𝗲𝗳𝗶𝗻𝗲𝗱’, aims to delve into “the limits of people’s lives, both in their professional and personal activities” and, to this end, the congress will host three conferences, Camara announced in a virtual press conference.⁣ ⁣ #CONX2024 #AFTERX2024 #Conference #Networking #B2B

14

🌍🔍 Discover what our partners are capable of: The Universitat de València developed a tourist chat to simplify trip planning and enhance the overall tourist experience in the city. This is a success case of Algorithm Creation and Development associated with tourism management, and it's part of the #CitComAI Service Catalogue 🗺️ 🌇 Valencia City Assitant: 🎯 Main Objective: To develop an AI-based travel assistant to provide accurate information and relevant suggestions to tourists visiting #Valencia. This assistant accurately responds to and suggests specific tourist destination data. Interaction with the intelligent agent occurs through natural language, where each user expresses directly in text what they desire. 💻 Technology Used: University of Valencia implements the Retriever Augmented Generation (RAG) technique to enhance the assistant's response generation. This technique combines an information retrieval approach with a generative one, ensuring accurate and reliable responses. 🛠 Technological Infrastructure: For the development and deployment of the tourist chat, they have a server equipped with 2 NVIDIA RTX A6000 GPUs with 48GB VRAM. This infrastructure allows them to efficiently deploy the application and ensure its optimal performance. 📚 Knowledge Database: The information used is obtained from official tourism sector websites, such as VISIT VALÈNCIA and other entities in the tourism sector of the Valencian Community. Additionally, Wikipedia is used to access historical or specific articles. 🌐 Multilingual Capability: The assistant can understand and respond in any European language, allowing users to communicate naturally and without language barriers. 🚀 Challenges and Solutions: The AI-based travel assistant faces challenges related to the quantity and quality of available data, as well as the selection of the most suitable LLM model. To address these challenges, the University of Valencia have created reference datasets and applied evaluation strategies to measure the effectiveness of the chatbot. 📈 Impact and Benefits: The tourist chat offers 24-hour customer service, quick and personalized responses, cost reduction, and wider reach. These benefits significantly improve traveller satisfaction and facilitate more efficient and enjoyable trip planning. 🌐 Future Implementations and Extensions: Currently, the chatbot is in a trial or demo version as a use case within CitCom.AI. Future implementations and improvements will be discussed with clients interested in its development. Additionally, natural extensions of the system are being explored, such as LLMs for training tourism sector professionals, for large tourist infrastructures, and for raising tourists' awareness about sustainability and carbon footprint reduction. 🌍✈️ #SmartTourism #TouristChat #AIinTourism #UseCases #Chatbot

11

Hoteliers looking to control the cost of their sales now have a new tool, thanks to our integration with Apaleo. Using the HotelREZ CRS and Apaleo’s PMS, hoteliers now have a two-way interface with seamless data exchange, helping them optimise how they sell. Discover more about our partnership by reading the full news story. Link available in the comments. #HotelTech #Hospitality #Partnership

32

1 comentario

Understanding Revenue Management is crucial for today's hotels. Our latest article, "Ignorance Means Risks: What Revenue Management Means for Today’s Hotels and the Costs of Neglecting It," dives into why this practice is more vital than ever. Learn from industry experts like Diego Fernandez Perez De Ponga, Annemarie Gubanski, and Tamie Matthews on how to navigate the evolving landscape and maximize profits. Don't miss out on these essential insights: bit.ly/3KrMySa #HotelManagement #RevenueManagement #HospitalityIndustry #SiteMinder

7

1 comentario

#Maldives resorts face several revenue management challenges due to the unique characteristics of the market and the high dependency on international tourism. Here are some key issues: Seasonal Fluctuations: Managing revenue during off-peak times can be tough due to significant seasonal variations. Over-reliance on OTAs: High OTA commissions can erode profit margins, making it crucial to balance OTA dependency with direct bookings. Rate Parity Issues: Ensuring consistent pricing across all channels is vital to maintaining consumer trust and maximizing direct bookings. Dynamic Pricing Challenges: Effective dynamic pricing requires sophisticated revenue management systems to adjust prices in real-time. By addressing these challenges, resorts can optimize revenue strategies and enhance profitability. Let's discuss tailored solutions to elevate your resort’s financial performance. #RevenueManagement #MaldivesResorts #HospitalityIndustry #Ecommerce #DirectBookings #OTA #RateParity #TravelIndustry #HotelRevenue #DynamicPricing #SeasonalTourism #TravelTech #HotelManagement #TourismEconomy #LuxuryTravel #Hotelier #HospitalityExcellence #SustainableTourism #TourismChallenges #RevenueOptimization #HotelRevenueManagement

2

🔍 Calling all hotel managers! Are you ready to elevate your guest experience and outshine your competition? Introducing our Hotel Mystery Guest Program – the ultimate tool for transforming your service quality and boosting guest satisfaction. 🌟 Why Choose Our Mystery Guest Program? • Unbiased Feedback: Gain insights from professional mystery shoppers who experience your hotel just like real guests. • Detailed Evaluations: Receive comprehensive reports on service quality, cleanliness, amenities, and more, with actionable recommendations. • Continuous Improvement: Identify areas for training and improvement to ensure your team consistently delivers top-notch service. • Stay Ahead of the Curve: Use our insights to stay competitive and exceed guest expectations. 💼 Ready to Book? Join the ranks of leading hotels that trust our Mystery Guest Program to enhance their service standards. Don’t miss out on this opportunity to see your hotel through your guests' eyes. 👉 Book Your Mystery Guest Program Now https://lnkd.in/di3esYA8

4