Descubre cómo CIRSA, líder mundial en el sector del juego y ocio, ha revolucionado la #ExperienciaDeCliente mediante una estrategia omnicanal con #OPINATOR, capturando más de 150,000 opiniones 📊 y gestionando más de 2,000 casos 🗂️, centralizando datos y mejorando la toma de decisiones. ¡No te pierdas esta increíble historia y descarga el #CaseStudy aquí!👇 #CustomerExperience #CIRSA #CX
OPINATOR
Desarrollo de software
Madrid, Community of Madrid 8050 seguidores
La Nueva Gestión de la Experiencia: Emocional, Personalizada y Monetizable
Sobre nosotros
OPINATOR aporta el toque humano a la experiencia del cliente, te permite aumentar las tasas de respuesta en tus programas de VoC, NPS y CEM, con interacciones atractivas y totalmente personalizadas (Ej: encuestas, formularios, etc.) que se convierten en una extensión de su marca. Las capacidades de análisis predictivo, prescriptivo y de texto de OPINATOR, el sistema de gestión de casos y los cuadros de mando basados en roles y totalmente personalizados te permiten actuar al instante sobre los comentarios, reducir los puntos de esfuerzo de los clientes e impulsar el valor en cada punto de contacto de la experiencia del cliente. OPINATOR es autogestionable y ofrece un modelo de precios predecible y flexible basado en tarifas planas.
- Sitio web
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https://web.opinator.com/
Enlace externo para OPINATOR
- Sector
- Desarrollo de software
- Tamaño de la empresa
- De 51 a 200 empleados
- Sede
- Madrid, Community of Madrid
- Tipo
- De financiación privada
- Fundación
- 2011
- Especialidades
- Feedback, Interactive Marketing, Text Analytics, Close The Loop, Real-Time decisioning, Advanced Analytics, VoC, CXM, CX, Customer Experience, Customer Experience Management, NPS, Customer Feedback, Employee Experience, Referral programs, Online Survey Software, SaaS, SaaS Enterprise, CRM Integrations, Brand Experience, Product Experience, Enterprise Feedback Management, Digital Marketing, Business Intellingence, Customer Feedback Management, CEM, Voice of the Customer, Net Promoter Score, CSAT, Role-Based Dashboards, Act on Feedback, Actionable Insights, CX ROI, Feedback Terminals y Feedback Kiosks
Ubicaciones
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Principal
Calle de Fuencarral, 158
Entreplanta, Ofic. 3-4
Madrid, Community of Madrid 28010, ES
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Barcelona, Cataluña 08007, ES
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Montecito 38
Piso 30, Ofic. 1
Mexico City, Mexico City 03810, MX
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Paseo de la Innovación, 1
Albacete, Castile-La Mancha 02006, ES
Empleados en OPINATOR
Actualizaciones
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OPINATOR IS #HIRING! 💥ACCOUNT EXECUTIVE💥 #OPINATOR is a cutting-edge #tech company specialized in innovative Real-Time Customer Experience Management 💡and Interactive Digital Marketing solutions, dedicated to empowering businesses to exceed 🚀customer expectations and drive unparalleled growth. Our innovative solutions on top of our platform transform the way companies engage with their customers, providing seamless experiences 🌟that foster loyalty and satisfaction. If you're ready to embark on an exciting career journey and make a meaningful impact in the world of customer experience, visit our hashtag #Career Site and 💥join our team. Let's transform the way businesses engage with their customers together! #CustomerExperience #VoC https://lnkd.in/dpDfdQtA
Account Executive
opinator.viterbit.site
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🚀 ¡Descubre los secretos de una Experiencia de Cliente excepcional! 🚀 Estamos emocionados de compartir nuestras ideas sobre la Pirámide de necesidades de la Experiencia del Cliente 🌟 En este imprescindible vídeo, profundizamos en: ✨ Impulsar el crecimiento empresarial a través de una gestión eficaz del #CX ⚡ Entregar valor en tiempo real para mejorar la satisfacción del cliente. 🤖 Aprovechar la #IA para interacciones más inteligentes y personalizadas con los clientes. 🏆 Historias de éxito del mundo real y estrategias innovadoras de CX. ¿Listo para transformar tu enfoque de la experiencia del cliente? 🚀 👉 ¡Mira el vídeo completo en nuestro blog! 🎥 #OPINATOR #VoC #ExperienciaDelCliente
Pirámide de necesidades de la Experiencia del Cliente
https://web.opinator.com
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🔍 Unlock the Power of Return on Experience (#ROX)! 🔍 Ever wondered how to measure the impact of #CustomerExperience on your business's success? 📈 Dive into the concept of #ReturnOnExperience (ROX) and learn how it can revolutionize your approach to customer engagement and satisfaction. In this insightful article, discover: ✨ What ROX is and why it matters ✨ Practical ways to measure ROX ✨ Real-world examples of ROX driving business growth Don't miss out on the opportunity to enhance your business strategy and demonstrate the true value of exceptional customer experiences. Click the link below to explore the full article and start leveraging ROX today! #BusinessGrowth #CXStrategy #ROI #CustomerEngagement #BusinessSuccess #CX #OPINATOR
What is The Return on Experience (ROX) and How to Demonstrate It
https://web.opinator.com
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🚀 Unlock the Secrets of Exceptional Customer Experience! 🚀 We’re excited to share our insights on the #CustomerExperience Hierarchy of Needs. 🌟 In this must-watch video, we delve into: ✨ Driving business growth through effective #CX #management. ⚡ Delivering real-time value to enhance customer satisfaction. 🤖 Leveraging #AI for smarter, more personalized customer interactions. 🏆 Real-world success stories and innovative CX strategies. Ready to transform your approach to customer experience? 🚀 👉 Watch the full video and learn more on our blog! 🎥 #BusinessGrowth #Innovation #CXStrategy #MaslowHierarchy #OPINATOR
Customer Experience Hierarchy of Needs
web.opinator.com
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That's a wrap! 🎉 Thank you to Strategy Institute and Customer Experience Canada for organizing such a fantastic event and bringing together so many professionals in the #CustomerExperience space. 🌟 We showcased the value of delivering real-time dynamic digital interactions and how you can harness disruptive innovation and #AI-powered CX. We appreciate the opportunity to discuss how to create an effective and impactful #CX program, and we hope everyone who attended gained valuable insights. 🧠✨ Until next time, #Toronto! 🇨🇦 #CXStrategiesSummit #CustomerExperience #CXS #OPINATOR #BusinessStrategy #CustomerEngagement #CXInnovation #CXLeadership #CXS2024
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Day 1 🌟 at the 13th Annual CX Strategies Summit in #Toronto, #Canada has been fantastic! This event is always a prime opportunity to explore the latest trends and challenges in the world of #CustomerExperience. If you're attending, be sure to visit the #OPINATOR booth to learn more about how we can help elevate your CX initiatives.🚀 Don't forget to mark your calendars 📅 for Felipe Chamorro Mantica's presentation TODAY May 30 at 3pm (Toronto)⏰, where we'll delve into the "CX Hierarchy of Needs: A Strategy to Make Your CX Program a Vital and Functional Part of Your Business." Looking forward to connecting with you all! #CXS #CX #OPINATOR #Toronto #BusinessStrategy #CustomerEngagement
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🌟 In our latest article, 🤖"Generative #AI and #CX: How #OPINATOR Is Redefining Customer Experience," we explore how #ArtificialIntelligence is opening frontiers in fields like Customer Experience analytics and #data interpretation. Discover how our advanced tools, such as Text Analytics and Close The Loop, are taking CX innovation to another level. 🚀✨ Don't miss this opportunity to learn how AI can improve efficiency and personalization in your business. Read the article now! 📖🔍
Generative AI and CX: How OPINATOR Is Redefining the Customer Experience
https://web.opinator.com
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🌟 En nuestro último artículo, 🤖"IA Generativa y CX: Cómo #OPINATOR Está Redefiniendo la Experiencia del Cliente", exploramos cómo la #InteligenciaArtificial está abriendo fronteras en campos como el análisis de la Experiencia del Cliente y la interpretación de #datos. Descubre cómo nuestras herramientas avanzadas, como Text Analytics y Close The Loop, están llevando la innovación en CX a otro nivel. 🚀✨ No te pierdas esta oportunidad de conocer cómo la IA puede mejorar la eficiencia y personalización en tu negocio. ¡Lee el artículo ahora! 📖🔍 #CX #ExperienciaDelCliente #Innovación #IAGenerativa #TransformaciónDigital
IA Generativa y CX: Cómo OPINATOR está redefiniendo la Experiencia del Cliente
https://web.opinator.com
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Come and join Felipe Chamorro Mantica and David Solana at the 13th Annual #CustomerExperience Strategies #Summit to dig deeper into the latest technologies and strategies driving the Customer Experience landscape. 📍 Where: Hotel X, #Toronto, #Canada 🗓 Dates: May 29th and 30th 🎫 Contact our team for a 20% discount! 🎫 #CX #OPINATOR #VoC
Look through the Customer-First Lens 👁️ "Customer Experience is becoming a vital part of every organization." Listen to Felipe Chamorro Mantica from OPINATOR about why he is excited about returning to this year’s Customer Experience Summit in Toronto! Felipe discusses what you can expect to take away from the event, including how to develop your organization's services, technology and ensuring a customer-centric approach. Discover more from Felipe's session, “Look Through Customer-First Lens to Create an Altruistic Business Model”. Learn how to master strategies to drive change by setting the vision and building followership to future-proof your organization with a customer-centric approach. Secure your space now! It’s not too late to register: https://hubs.li/Q02xnTn80 #CXSummit #CustomerExperience #CXStrategies #AIProductivity #LanguageModels #CustomerFirst Shah M.
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