Konecta is a leading innovative global service provider in customer management business process outsourcing, with 130,000 passionate employees working in 30 languages across 4 continents and 26 countries. Focusing on the unique needs and opportunities of each industry, Konecta offers a full range of end-to-end customer management solutions – including acquisition, retention, customer service, technical support, and collection – all based on a sustainable business model. These services are built on a portfolio of world-class expertise covering customer experience and process management, digital solutions and cutting-edge technologies. Headquartered in Madrid, Konecta delivers global revenues of approximately €2 billion with more than 500 clients, covering some of the biggest names in telecoms, energy, banking, mobility, retail, and e-commerce.
Enlace externo para Konecta
Calle Serrano 41
Madrid, Madrid 28001, ES
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🌱 Proving our commitment to building a sustainable future, Konecta is proud to announce that our near-term science-based target has been validated by the Science Based Targets initiative, positioning us in the low-carbon transition. More info here 👉 https://lnkd.in/dGHWKRRY #Konecta #ScienceBasedTargets #SBTi #SustainableInnovation
¿Aún no te has inscrito? No puedes faltar a la 19º edición de #ExpoContact2024 🚀 Descubre las ultimas tendencias del sector y como los últimos avances tecnológicos pueden ayudar a seguir avanzando 💪🏽!! Inscríbete aquí: https://lnkd.in/egyTCvCz
¡INSCRIPCIONES ABIERTAS AL EVENTO ONLINE 🔝 ! ¡Comienza la cuenta atrás ⏳ ! Resérvate la fecha 📅 22-Mayo e inscríbete a una jornada muy especial que contará con grandes expertos y las últimas tendencias del sector bajo el título: ✔ INTELIGENCIA AL CUADRADO: POTENCIANDO AL MÁXIMO ⏫ LA EXPERIENCIA DEL CLIENTE. Programa: https://lnkd.in/d-DjfCUi ¿Te lo vas a perder? #tecnologia #IA #innovacion #Expocontact2024 Gracias a todos nuestros partners por hacerlo posible: Platino: AuraQuantic, Devoteam, Google Cloud, Enreach, Five9, GoContact Oro: Contact Center Institute, Enghouse, EPOS, inConcert, Vocalcom Plata: Avaya, hp, Poly, LeadDesk, Nextiva, Quobis, Vozitel Colaboradores: Asociación CEX, AEERC- Asociación Española de Expertos en la Relación con Clientes, Contact Center Hub, Eurostars Hotel Company, Relación Cliente Inscripción digital: https://lnkd.in/egyTCvCz
¡Ya ha empezado la cuenta atrás! 2️⃣ 2️⃣ de Mayo - #Expocontact2024 🎉 Si quieres explorar las últimas tendencias del sector, no puedes perder la oportunidad de asistir a la 19º edición online de Expocontact2024: 📅 Fecha: 22 Mayo ⏰ Hora: 09:00 - 18:00h Regístrate hoy y se parte de la transformación del sector. ¡Te esperamos! 🚀 #Expocontact #Konecta #Innovación #ExperienciaDeUsuario #ServicioAlCliente Inscríbete aquí al evento online: https://lnkd.in/egyTCvCz https://lnkd.in/gCzZTxUY
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En cette journée internationale des droits des femmes, nous célébrons l'égalité des genres et l'#empowerment des femmes ♀️ Chez Konecta, nous soutenons l'égalité des chances et le développement de nos talents féminins. Au programme : séances de partage avec des femmes dans le domaine de l'entreprenariat, le sport, le développement personnel, distributions de fleurs et de chocolats, ...🌷🍫 #internationalwomensday #equalityforall
🚀 ¡Prepárate para el despegue hacia el futuro en Konecta Perú! 🌟 En una emocionante reunión, nuestros/as líderes compartieron los éxitos del 2023 y presentaron la estrategia que nos llevará hacia nuevas alturas en el 2024. Además, nos comprometimos a trabajar juntos/as, como un equipo imparable, para alcanzar metas aún más ambiciosas y llevar a Konecta a la cima. La energía y la pasión que se respiran en cada paso nos impulsan a superar cualquier desafío. ¡Estamos listos para conquistar el futuro! Comparte esta publicación y únete al viaje hacia el éxito en el 2024. 💼🚀 #KonectaPerú #Éxito #Innovación #Metas2024 #TrabajoEnEquipo
🔊 Thrilled to announce our latest #webinar, Generative Revolution: How AI Transforms BPOs and #CXM was a hit! 🤝 AI enthusiasts joined us for a day of deep dives and dynamic talks. A big shoutout to all participants – your energy was infectious! If you're intrigued by how Gen AI is shaping our future and want exclusive access to the session's insights, take a look here 👉 https://lnkd.in/dM33qcww Don't miss out on exploring the cutting edge of #AI! #genai #generativeai #bpo #bposervices #konecta #everestgroup David Rickard Ronen Melnik Luigi Esposito
‼ TODAY'S THE DAY, DON'T MISS YOUR LAST CHANCE ‼ 👩💻 Join leading BPO player #Konecta and renowned market analysis experts Everest Group for a trail-blazing webinar on TODAY at 5pm! We'll update you on the potential of generative #AI in #BPO and customer experience management - bringing the story to life with real-world use cases, applications and insights. It's an opportunity not just to hear from leaders in the field but to get a better understanding of what #GenAI means for you, your customers and your employees. 👉 We look forward to seeing you there! https://lnkd.in/dPX23FZ2
🧠 #GenAI is the big story in #BPO and #CX experience at the moment, so here's an opportunity to hear from the experts at a webinar with Konecta and Everest Group on 08 February. 👩💻 Konecta's a leader in BPO and Everest Group is renowned for its market analysis and insights, so we're perfectly positioned to guide you through the potential impacts of GenAI and how it can be applied to create value and enhance the CX in your own sphere. 👉 A date not to miss! 5pm CET at 8 February - it could be a game-changer for you! https://lnkd.in/dPX23FZ2
🧠 Looking to get real-world insights on Gen AI and its successful application in customer experience management? So, put 8th February in your diary! #Konecta and Everest Group are joining forces for a webinar to explore the potential and opportunities for #GenAI in business process outsourcing. 👩💻 We'll share our unique perspective on GenAI's transformative impact, looking at real-world use cases and practical applications. 📅 It's at February 8th at 5pm CET - sign up now! 👉 https://lnkd.in/dPX23FZ2 Ronen Melnik Luigi Esposito David Rickard #konecta #genai #ai #webinar #bposervices #bpo #cx
🔊 An opportunity not to miss! 👨💻 Join us for a groundbreaking webinar where Konecta, a leading player in the #BPO sector, & Everest Group, renowned for market analysis and insights, to explore the game-changing potential of Generative Artificial Intelligence #GenAI in Business Process Outsourcing (BPO). We'll share our unique perspective on GenAI's transformative impact. Get ready to discover how GenAI impacts Customer Experience Management #cxm and gain insights on real-world use cases and practical applications. Ronen Melnik Luigi Esposito David Rickard #enrollnow #webinar #konecta #genai #generativeai
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