Parse.ly servers and infrastructure

Notice

As part of our continuous efforts to enhance the security and performance of our services, we are making an essential change to the CDN service that acts as a cache layer for the tracker.

What’s Changing?

We will be switching to a new CDN system, and as part of this upgrade, we will no longer support TLS v1.0 and v1.1 protocols. This change will be effective immediately. Our analysis indicates that this change will impact approximately 0.0008% of our traffic.

Why is This Important?

The deprecation of TLS 1.0 and TLS 1.1 is crucial in ensuring a more secure and efficient web environment.

• Enhanced Security: TLS 1.0 and TLS 1.1 are outdated protocols with known vulnerabilities that attackers can exploit. By discontinuing their support, we reduce the risk of security breaches and protect your data more effectively.
• Improved Performance: Modern protocols such as TLS 1.2 and TLS 1.3 offer better performance and reliability. This upgrade will contribute to faster and more secure connections for most users.
• Compliance with Industry Standards: Major browsers and industry leaders have already phased out support for these older protocols. We ensure compatibility and optimal performance across all platforms by aligning with these standards.

Impact on Your Traffic

The tracker will no longer load for the small percentage (0.0008%) of traffic that still relies on TLS 1.0 and TLS 1.1. This means no pageviews or heartbeats will be recorded from these sources, and this traffic will be lost. The impact of this change will vary depending on the specific demographics of your site’s visitors.

Next Steps

We recommend you review your visitor data to assess the potential impact on your site. While the affected traffic is minimal, understanding how it might influence your specific metrics can help you better prepare for this transition.

If you have any questions or need further assistance, please do not hesitate to contact our support team. We are here to help you ensure a smooth transition and to provide any additional information you might need.

Thank you for your understanding and cooperation as we work to enhance the security and performance of our services.