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CDL FAQs Plan - MCC
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Tickets

What are the different ticket types?

The ticket page specifies the different Zones that are available for purchase. Zone A will have the best view, whereas Zone D might only have a partial view.  At the Metropolitan Community Church of Toronto, there is seating in all zones on both the main floor and the balcony. Please arrive early to have the best choice of seating. 

Can I buy tickets at the venue?

Tickets are not available for purchase at the venue. All tickets must be purchased through the app or website (www.feverup.com) prior to arriving at the event.

Can I book a ticket for my caretaker?

Guests requiring assistance throughout the experience are entitled to apply for 1 free pass for their caretaker. Once you have purchased your ticket (it is essential to hold a valid ticket before applying), please contact us for more information.

Is there an age requirement for the event?

All guests must be 8 years old or older to attend. Anyone under the age of 16 must be accompanied by an adult.

Where can I find my ticket?

You can find your ticket in the "Tickets" section of the Fever app (you can download it from the Apple App Store or Google Play). Please remember to log in with the same login method used to make the purchase.

You will also find your QR code in your purchase confirmation email.

Ticket changes

Can I change my ticket?

Subject to availability, changes of date and/or time are permitted up to 48 hours before the start time of your experience. In such a case, please contact us indicating your ticket ID. Refunds are not allowed under any circumstances. For more information, you can refer to our T&Cs.

Venue information

Where is the experience taking place?

Metropolitan Community Church of Toronto - 115 Simpson Ave, Toronto, ON M4K 1A1

How do I get to the venue?

The venue is located one street north of Gerrard, between Broadview and Carlaw. The audience entrance to the event is on Howland Ave, just south of Simpson Ave.

Is there food served?

There will be no food or drinks available for purchase at the venue. Only bottled water is permitted to be consumed inside the performance space.

Can I bring animals?

Animals are not allowed, except for service animals.

 

Does this venue have disability access?

The main entrance for the audience has 12 stairs to access the performance space. There is an alternative entrance on Simpson Ave that has a ramp and no stairs. Please let a staff member know at the main entrance if you are entering from the ramp, or ring the bell at that entrance. Within the performance space there are no stairs, except to access the balcony. There is accessible seating in all zones. Washrooms can be accessed with no stairs.

Is there parking available?

MCC Toronto does not have on site parking. Street parking on Simpson Ave and surrounding streets is by permit only, and is strictly enforced. We encourage you to allot extra time to find parking if you are arriving by car. The most convenient parking lot is located at 653 Gerrard Street East.

COVID Measures

Do I have to wear a mask?

We encourage all attendees to wear a mask, however this is not a requirement. This policy is subject to change.