Claus Høyer Madsen

𝗔𝗹𝘁𝗲𝗿𝗻𝗮𝘁𝗶𝘃𝗲𝘀 𝘁𝗼 𝗚𝗲𝗻𝗔𝗜 Very interesting insights in the article. Always worth looking at alternatives: 𝗗𝗲𝘁𝗲𝗿𝗺𝗶𝗻𝗲 𝘄𝗵𝗲𝘁𝗵𝗲𝗿 𝗚𝗲𝗻𝗔𝗜 𝗺𝗮𝗸𝗲𝘀 𝘀𝗲𝗻𝘀𝗲 𝗳𝗼𝗿 𝘆𝗼𝘂𝗿 𝘂𝘀𝗲 𝗰𝗮𝘀𝗲 Start by figuring out whether the use case is value-driving for the business and feasible to execute on, regardless of the AI technique. This is important because some use cases are not a good fit for AI and do not merit further consideration. Map your use case against the relevant use case family. GenAI is: 𝗗𝗲𝘁𝗲𝗿𝗺𝗶𝗻𝗲 𝘄𝗵𝗲𝘁𝗵𝗲𝗿 𝗚𝗲𝗻𝗔𝗜 𝗺𝗮𝗸𝗲𝘀 𝘀𝗲𝗻𝘀𝗲 𝗳𝗼𝗿 𝘆𝗼𝘂𝗿 𝘂𝘀𝗲 𝗰𝗮𝘀𝗲 Start by figuring out whether the use case is value-driving for the business and feasible to execute on, regardless of the AI technique. This is important because some use cases are not a good fit for AI and do not merit further consideration. Map your use case against the relevant use case family. GenAI is: 𝗛͟𝗶͟𝗴͟𝗵͟𝗹͟𝘆͟ ͟𝘂͟𝘀͟𝗲͟𝗳͟𝘂͟𝗹͟:͟ Content generation, conversational user interfaces, knowledge discovery 𝗦͟𝗼͟𝗺͟𝗲͟𝘄͟𝗵͟𝗮͟𝘁͟ ͟𝘂͟𝘀͟𝗲͟𝗳͟𝘂͟𝗹͟:͟ Segmentation/classification, recommendation systems, perception, intelligent automation, anomaly detection/monitoring 𝗛͟𝗮͟𝗿͟𝗱͟𝗹͟𝘆͟ ͟𝘂͟𝘀͟𝗲͟𝗳͟𝘂͟𝗹͟:͟ Prediction/forecasting, planning, decision intelligence, autonomous systems GenAI may also be a poor fit for your use case if the risks that come with it are unacceptable and cannot be effectively mitigated. 𝘛𝘩𝘦𝘴𝘦 𝘪𝘯𝘤𝘭𝘶𝘥𝘦 𝘶𝘯𝘳𝘦𝘭𝘪𝘢𝘣𝘭𝘦 𝘰𝘶𝘵𝘱𝘶𝘵𝘴, 𝘥𝘢𝘵𝘢 𝘱𝘳𝘪𝘷𝘢𝘤𝘺, 𝘪𝘯𝘵𝘦𝘭𝘭𝘦𝘤𝘵𝘶𝘢𝘭 𝘱𝘳𝘰𝘱𝘦𝘳𝘵𝘺, 𝘭𝘪𝘢𝘣𝘪𝘭𝘪𝘵𝘺, 𝘤𝘺𝘣𝘦𝘳𝘴𝘦𝘤𝘶𝘳𝘪𝘵𝘺 𝘢𝘯𝘥 𝘳𝘦𝘨𝘶𝘭𝘢𝘵𝘰𝘳𝘺 𝘤𝘰𝘮𝘱𝘭𝘪𝘢𝘯𝘤𝘦, 𝘦𝘪𝘵𝘩𝘦𝘳 𝘢𝘭𝘰𝘯𝘦 𝘰𝘳 𝘪𝘯 𝘤𝘰𝘮𝘣𝘪𝘯𝘢𝘵𝘪𝘰𝘯 𝘸𝘪𝘵𝘩 𝘰𝘯𝘦 𝘢𝘯𝘰𝘵𝘩𝘦𝘳. For areas where GenAI does not rank as “highly useful,” consider other AI techniques. Common established AI techniques to investigate include 𝘯𝘰𝘯𝘨𝘦𝘯𝘦𝘳𝘢𝘵𝘪𝘷𝘦 𝘮𝘢𝘤𝘩𝘪𝘯𝘦 𝘭𝘦𝘢𝘳𝘯𝘪𝘯𝘨 (𝘔𝘓), 𝘰𝘱𝘵𝘪𝘮𝘪𝘻𝘢𝘵𝘪𝘰𝘯, 𝘴𝘪𝘮𝘶𝘭𝘢𝘵𝘪𝘰𝘯, 𝘳𝘶𝘭𝘦𝘴/𝘩𝘦𝘶𝘳𝘪𝘴𝘵𝘪𝘤𝘴 𝘢𝘯𝘥 𝘬𝘯𝘰𝘸𝘭𝘦𝘥𝘨𝘦 𝘨𝘳𝘢𝘱𝘩𝘴. Emerging techniques, such as 𝘤𝘢𝘶𝘴𝘢𝘭 𝘈𝘐, 𝘯𝘦𝘶𝘳𝘰-𝘴𝘺𝘮𝘣𝘰𝘭𝘪𝘤 𝘈𝘐 𝘢𝘯𝘥 𝘧𝘪𝘳𝘴𝘵-𝘱𝘳𝘪𝘯𝘤𝘪𝘱𝘭𝘦𝘴 𝘈𝘐, are also worth tracking. Trying a simpler alternative AI technique before diving into generative AI can be a smart move; they are often less risky, less expensive and easier to understand.

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🔍 𝐍𝐞𝐰 𝐋𝐞𝐚𝐫𝐧𝐢𝐧𝐠 𝐎𝐩𝐩𝐨𝐫𝐭𝐮𝐧𝐢𝐭𝐲 𝐀𝐡𝐞𝐚𝐝 🔍 Are you passionate about driving change within your organization but find yourself grappling with the hows and whys? Whether you’re already working in the field or just embarking on your change management journey, here’s something that might pique your interest. Together with Implement Learning Institute, my brilliant colleagues Annette Kær Kristensen and Carolin Lind are thrilled to introduce a course that's more than just theory.   ⭐ Change Management is a hands-on course for change practitioners and project professionals that will leave you with concrete tools and inspiration to apply in your own organisational transformation project. The Change Management course provides a comprehensive mix of theoretical knowledge, practical tools and interactive exercises designed to equip you with the skills needed to effectively lead and manage change in your organisation. But here's the real kicker - it's not just about learning; it's about doing. You’ll apply what you learn during the course, with feedback that's as insightful as it is constructive. And ... post-course, you’ll have the exclusive opportunity to spar with a seasoned consultant to tailor your newfound strategies directly to your own project challenges. 📅 20-21 November (English) If you are curious to learn more, click on below link.✨ https://lnkd.in/ekNgFzJV Hope to see you! #ChangeManagement #ProjectProfessionals #Transformation #LeadingChange #ContinuousLearning

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How often do you focus on HOW you say something, not just WHAT you say, when trying to drive change in an organization? 📢 Think about it. We care about the HOW when it's our kid, or our friends, or our parents. Why shouldn't we also care about it when it's our employer or employees? But most leaders I work with deprioritize internal communications. It's taken for granted. I really like the ethos and language of "Change Communication" that we have at Implement. See the article linked below. It's given me a whole new way to understand and help leaders drive change beyond the TMO, or beyond the strategy deck. I used to believe that the missing link in most #Transformations was the brand. We would say that a Transformation without a brand purpose is destined to fail. And while I've seen that customer-centric transformations require brand to be at the center of the effort, I now have experienced that it's really the COMMUNICATION around the purpose of the transformation that is core to driving lasting and impactful change. The HOW sometimes is > the WHAT. 🤼 Sorry fellow #brand-nerds. I know. I want brand to be at the center too, but how many powerful brands have we seen still have unsuccessful transformations? 🤦‍♂️ And this is true at any size company, in any industry, with any business model. Super powerful stuff and super easy to think about... harder to #implement. Sure, WHAT we say is important. But more of us need to remember the HOW. Reach out if I can help bring some clarity around this for you or your leaders engaged in a transformation.

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Embracing AI in executive search is not just an option but a necessity. Data, science and AI technologies have created endless possibilities to select the absolute best leaders with speed and precision. In a series of articles, we will explore the the integration of scientific methods and generative AI technologies into the process. Traditional methods are often slow and costly leading to frequent bad hires. The talent pool is generally limited, research is inadequate, methods are unscientific and transparency is lacking. However intelligent technologies can enable us to transform the end the end process: - Talent Benchmarking - Ideal Leader Profiling - Target Candidates - 360 ° Intelligence, and - Strategic Selection Leveraging our insights from over 1000 #CXO searches, this series will explore innovative solutions that deliver significant impact: - Business Results: Clearly linking leadership requirements to the market trends and business priorities massively improves the quality of the hire - Speed: AI increasing efficiency and reduces the time to hire by automating data processing and candidate evaluation - Cost-Effectiveness: By optimizing search parameters and reducing reliance on extensive human intervention, companies save on recruitment costs - Data-Driven Decisions: Moving away from gut-feel to decisions based on comprehensive data analysis ensures better leadership matches - Scalability: AI can handle vast amounts of data and a higher volume of searches without compromising quality, in most cases better than humans - Inclusivity: By expanding the talent pool beyond traditional networks, #AI promotes a more diverse #leadership selection #generativeai, #executivesearch, #christianandtimbers

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Maximizing the potential of AI requires that you have the right leaders in the right seats.

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As GenAI slowly matures a bit, this is where we see that a lot of organizations are with implementing it: 🚀 Building and running a portfolio of GenAI use cases bottom-up. Usually centrally co-ordinated to prevent mistakes, to build best practices and to share learnings. Typically, little strategic direction setting yet. 🚀 Companies are making their vanilla 'Company_name_GPT' available to selected users. This is an out-of-the box GPT in an enterprise grade environment (data is secure and not shared externally, personal data stays in the EU). 🚀 A set of more advanced use cases connected to company data. This is where things often become more complex. Challenges are encountered with regards to data quality, mastering Retrieval Augmented Generation (e.g. how to set-up a vector database), managing hallucinations, testing, fitting GenAI solution into workflows & work habits, and training staff to deal with this technology. 🚀 Setting up and maintaining a company policy w.r.t. GenAI to ensure compliancy, protect company data and avoid its wrong use. 🚀 Still a to do for many companies is to re-skill their employees. Prompt engineering is an example here . Employees capable of Prompt Engineering report much more benefits of GenAI than those with lesser skills. #genai #digitaltransformation #insights

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I struggle to imagine what consulting would have been like before some core tools that pre-existed me - for example: Excel, Powerpoint, and Outlook. Generative AI is another tool that is already changing the way that we work, significantly accelerating research and synthesis tasks. It means that we can focus time on doing what AI finds harder - providing specific, actionable recommendations for businesses and delivering them in a way that is most likely to make them stick. In the last six months, the AI conversation has actively shifted from hype and use cases to tangible productivity and efficiency wins. But when, where, and how will the AI labor productivity "miracle" truly happen? If we look at history, it took years after the Internet launched before businesses saw a true increase in productivity growth. The same is true for AI, despite much faster adoption and already 60% of workers globally using gen AI at least once a week, according to @Oliver Wyman Forum research. While businesses are excited about the low-hanging opportunities in the short run, it will take years for generative AI to affect 15% to 50% of tasks across all business functions. There is no silver bullet to get there. Companies need to focus on transforming the nature of work and the entire workforce, and not just the technology itself. Thoughtful strategic planning and reorganization is needed as well as a grappling with critical issues – the human vs. AI connection, from where AI should substitute vs. augment human judgement and capability, to the gaps between employees and CEOs on the need to retrain and upskill. Read more in the Oliver Wyman Forum's expansive generative AI report: https://lnkd.in/ggPrD99a

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🔹 Transform Your Company with Process Organization! 🔹 In today’s business world, efficiency and adaptability are not just advantages, they are essential for success! 💼✨ Implementing a process organization can be the key to taking your company to the next level. Here’s why: 1️⃣ Clarity and Focus: Defining clear processes allows every team member to understand their role and how they contribute to the overall goal. Everyone is rowing in the same direction! 2️⃣ Continuous Improvement: With well-defined processes, it’s easier to identify areas for improvement and implement changes that drive efficiency and quality. 3️⃣ Adaptability: A process-based approach makes it easier to adapt to new challenges and opportunities. Your company will be ready for any market changes! 4️⃣ Customer Satisfaction: Optimized processes ensure a consistent and high-quality experience for your customers. Happy customers, successful business! 5️⃣ Empowerment of the Team: With clear roles and responsibilities, each team member can make informed decisions and contribute to collective success. Remember, process organization is not a destination, it’s a journey. Every step you take towards better structure and clarity is a step towards a brighter, more successful future. 🚀 Are you ready to take your company to the next level? Let’s embark on this path of transformation and growth together! #ProcessOrganization #BusinessEfficiency #ContinuousImprovement #Adaptability #CustomerSatisfaction #Empowerment #BusinessTransformation #Leadership

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Some business leaders might be reluctant to embrace speed in digital transformation efforts, as it can dramatically increase the risk for organizations. But in a recent interview with McKinsey’s Thomas Delaet, Hivemind CEO Erik Schmiegelow shared his company’s innovative approach to software delivery. “You need to integrate security considerations and aspects into the fast-delivery process in an approach we call SecDevOps (security, development, operations). We specifically put the ‘Sec’ in front of ‘DevOps’ because this reinforces the importance of security by design.” I always appreciate leaders who prioritize security as an essential component of their team's methodologies, not just a single event in the pipeline. This is the best way to work quickly and efficiently, without needing to backtrack and resolve issues before a launch. This interview was densely packed with insights. For anyone eager to learn more about agile ways of working, check out the full interview: https://lnkd.in/e7dmHiyA #McKinseyDigital #DigitalTransformation #DevSecOps

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Unleash your workforce. Introducing the Good Job Score, a new tool for CEOs to help them measure job quality with the goal of re-energizing employees. Companies with high Good Job Scores are correlated to better financial performance in our research. Become a high-scoring Good Job Score company that motivates employees and drives results. https://pwc.to/3zAynbp

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🧠 Consulting has a bad name. A really bad name. And sometimes I wonder whether I need to change my function or my company's name. 😤 A lot of people (and particularly academics, I am afraid) look down on you when you say you do consulting. 💡 So far I have counted on proving them wrong through my speeches, lectures, and presentations; through my messages and my language; and through my actions. 🧐 Thus, I can hardly believe that anyone would lump a 1-woman-company like mine together with "big consulting". But I have the same job title in my company name. And that feels sometimes awkward. ❓ The question is: Do I have to rebrand my company or should I trust that people acknowledge that consulting ≠ consulting? 🤩 PS: I recently asked my clients why they chose me over big consulting companies. All of them emphasized that they appreciate the single point of contact and continuity. Might post more about that later.

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Boost business outcomes by linking digital initiatives with strategic goals 🎯 🔍 As digital landscapes evolve, many organizations find their digital initiatives disconnected from their strategic business objectives, which can lead to suboptimal outcomes and diluted focus. 📈 When digital strategies drift away from core business goals, the impact is often a mismatch in resource allocation and priorities. This misalignment not only wastes resources but also prevents organizations from realizing the full potential of their digital investments. 🛠️ It’s crucial to establish clear linkages between each digital domain and specific business objectives. For example, aligning the Digital Customer Experience domain with the goal of enhancing customer satisfaction and retention maximizes the effectiveness of your digital efforts. 🌟 Envision a business where every digital project directly contributes to strategic goals. Integrating customer feedback mechanisms and personalization technologies not only enhances user experience but also boosts customer loyalty, driving sustainable business growth. 📝 Want to know how to align your digital domains effectively with business goals? I’m here to help you navigate these challenges. For insights and strategies on creating impactful digital-business linkages, connect with me or drop a comment below. I´ll be glad to hop on a 30-minute call with you (for free). 🔄 How are you ensuring that your digital strategies support your business objectives? Any particular challenges or wins you'd like to share? Let’s discuss and learn from each other’s experiences! #DigitalStrategy #DigitalInnovation #DigitalTransfromation

Many leaders find it challenging to link their aspirations with the actual performance of their organizations. To make a lasting impact with teams and the broader organization, human-centric leadership is key. In their new book, my colleagues Dana Maor, Hans-Werner Kaas, Kurt Strovink, and Ramesh Srinivasan make the case for leaders connect with themselves first in order to inspire and empower their organizations. Find out more: https://lnkd.in/eU58AzV8 #TheJourneyOfLeadershipBook #Leadership #Empathy

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A very interesting read in the Harvard Business Review about a "Growth Strategy that Creates and Protects Value". I like in particular, the visualisation of the Continuous Value Creation Cycle, which shows very clearly that value creation is an ongoing daily process, that spans across all functions of an organisation, and not a one time thing with a defined start and finish line. We at make consulting group support our clients throughout their value creation process - in the lead-up to M&A, during M&A and as part of the post deal value creation. #valuecreation #growth #hbr

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Are you curious about how Generative AI impacts the productivity and quality of software projects? Don't miss out on this fascinating study where two separate teams complete the same project. One team uses modern agile software development methods, while the other leverages GenAI tools at every stage of digital service development.

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To all my friends, clients and contacts - curious to see where you stand. Take a (very) short survey to find out where you stand in the AI maturity landscape, against industry benchmarks: https://lnkd.in/dyKJCf5J #ai

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Combining psychology and business skills to build future-fit business strategies and brand positionings with Innate Motion's Brand Lab. Learn more here. #marketing #growth #purpose

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Organizations are currently moving from experimenting with GenAI to generating business value at scale. Only 11% of organizations report they have already succeeded in doing so, at the moment. McKinsey wrote a must-read article about how to get real with GenAI. Here's the summary: ⚡ Eliminate the noise, and focus on the signal.  Be honest about what pilots have worked. Cut down on experiments. Direct your efforts toward solving important business problems. ⚡ It’s about how the pieces fit together, not the pieces themselves.  Too much time is spent assessing individual components of a gen AI engine. Much more consequential is figuring out how they work together securely. ⚡ Get a handle on costs before they sink you.  Models account for only about 15 percent of the overall cost of gen AI applications. Understand where the costs lurk, and apply the right tools and capabilities to rein them in. ⚡ Tame the proliferation of tools and tech.  The proliferation of infrastructures, LLMs, and tools has made scaled rollouts unfeasible. Narrow down to those capabilities that best serve the business, and take advantage of available cloud services (while preserving your flexibility). ⚡ Create teams that can build value, not just models.  Getting to scale requires a team with a broad cross-section of skills to not only build models but also make sure they generate the value they’re supposed to, safely and securely. ⚡ Go for the right data, not the perfect data.  Targeting which data matters most and investing in its management over time has a big impact on how quickly you can scale. ⚡ Reuse it or lose it.  Reusable code can increase the development speed of generative AI use cases by 30 to 50 percent. Link to the article: https://lnkd.in/epXsWdwd #GenerativeAI #BusinessStrategy #TechnologyLeadership #DigitalTransformation

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I am aware that progress on digital capabilities have transformed whole organization structures and also the infamous Covid restrictions brought in big changes in the work place, but have organizations changed their traditional hierarchies to improve effectiveness? My view is that as organizations build talent, the higher echelons bring their value through their experience and long years of application and expertise I am seeing voluntary changes on the talent side where some aren’t motivated by the idea of continuing to extend their corporate tenures (which become more valuable over time!). And, again, on the talent side, the ‘early retirees’ soon enough sign up to offer part of their time to the job mkt. In this scenario, don’t organisations and folks who think structures see the opportunity to leverage some of the experienced talent in the mkt on ‘contract’ (not full time, or lifetime engagement) and build organisations differently? Sampa Bhasin @amit gupta Anupam Bhattacharya Saurabh Jain Joydeep Bose Mukundan CMA Shumone Chatterjee Sachit Jain

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