Hendrik Scharnke

Exciting insights from the 💙of hospitality: 🏨 In March, at the ITB Berlin Convention, we saw an incredible gathering of hotel industry leaders, travel experts, and booking innovators. The Tophotel team had engaging discussions with top hospitality experts, diving deep into current challenges, emerging trends, and the exciting evolution of the industry. 💡Among the insightful contributors was Thomas T. Hagemann, COO of MEININGER Hotels, who shared his expert take on the hospitality world. Are you curious to learn what Thomas and other leading experts discussed? Check out the full article for a fresh perspective on the industry. 📖 #HospitalityInsights #TravelTrends #IndustryInnovations

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𝐈𝐭 𝐭𝐚𝐤𝐞𝐬 𝐚𝐭𝐭𝐞𝐧𝐝𝐢𝐧𝐠 𝐚 𝐭𝐫𝐚𝐝𝐞 𝐬𝐡𝐨𝐰 𝐭𝐨 𝐫𝐞𝐦𝐢𝐧𝐝 𝐲𝐨𝐮 𝐣𝐮𝐬𝐭 𝐡𝐨𝐰 𝐦𝐮𝐜𝐡 𝐜𝐨𝐦𝐩𝐞𝐭𝐢𝐭𝐢𝐨𝐧 𝐢𝐬 𝐨𝐮𝐭 𝐭𝐡𝐞𝐫𝐞! Returning from IMEX Frankfurt last week, we were once again reminded just how many different destinations are available to buyers of group and incentive travel. Not only how many destinations, but also how many destination management companies, hotels, and entertainment options there are within each of those destinations. So how do you stay visible in such a crowded marketplace? Here are a couple of quick tips: 🔊 𝐖𝐞𝐛𝐬𝐢𝐭𝐞: Review your content and images, and ensure they are still current and relevant, and addressing the needs of your potential clients. 🔊 𝐒𝐨𝐜𝐢𝐚𝐥 𝐌𝐞𝐝𝐢𝐚: Ensure you are present on all relevant platforms, using the same company identifiers and descriptions. 🔊 𝐒𝐨𝐜𝐢𝐚𝐥 𝐌𝐞𝐝𝐢𝐚 𝐂𝐨𝐧𝐭𝐞𝐧𝐭: Are you posting content that is interesting to your potential clients on a regular basis? Of course, the above pointers assume that you have carefully identified your niche and your ideal client, and are not talking to 'anyone who.....'! If this all seems like too much work for you, when your day is spent actually managing the business and the clients you have, then we should talk. This is exactly where we, at CTT Consulting, can help support your marketing activities. DM for a link to our calendar, and a quick 30-minute no-obligation chat about how we can help - with monthly rates from just £399, can you afford to miss this opportunity? #contentcreation #SocialMediaDone4You #MarketingConsultancy

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🌳 On today`s #WorldEnvironmentDay, we spoke to Doris Wagner from Messe München, Karen Kosuch from Scandic Hotels, and Constanze Kunz from Platzl Hotels München and asked 7 questions about shifting towards greater sustainability in the hospitality industry and at events.   Discover their insights on topics such as:   1. Concrete steps to reduce the carbon footprint at events 🌍 2. Measures to improve energy efficiency and conserve resources 3. Collaborating with local suppliers and service providers for sustainability 🤝 4. Strategies to reduce waste and promote recycling at events ♻️ 5. Challenges in implementing sustainable concepts in the event industry 🔄 6. Innovative practices or standout sustainability measures 🌟 7. Engaging employees in sustainability initiatives 🧑‍🤝‍🧑   For insights on planning and executing sustainable events in Munich, reach out to us at your convenience.   #simplymunich #simplyMICE #Munich #WorldEnvironmentDay #GreenHospitality #SustainableEvents

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We are proud to be part of this project. 🌍 The joint Futouris project, ‘Hotels Go Net Zero’, is part of the implementation phase of the successful industry project, ‘Climate-conscious travel’. This project resulted in the development of a common standard for calculating the climate footprint of travel components, including hotels. This standard has been transferred to the KlimaLink platform, which provides reliable emissions data. The objective of the new sub-project is to provide support to hotels across Europe in setting up and implementing active climate management strategies, to raise awareness among hotel management and employees of their role in climate protection, and to create tools for industry transfer. The ‘Hotels Go Net Zero’ project is currently being implemented in Spain (Canary Islands), Greece and Germany and will run until 2025. In collaboration with a group of pilot hotels, the project is dedicated to reducing the CO2e emissions caused by hotel operations. To this end, data is first collected and analysed, followed by climate audits. The Hotel Carbon Measurement Initiative (HCMI), an internationally recognised standard for measuring emissions in the hotel industry, serves as the basis for this process. In addition, the project will generate further findings on the climate impact in the hotel supply chain (Scope 3 emissions) and develop innovative measures to reduce them.  #FutureOfTravel #SustainableTourism #CarbonFootprint #HotelsAndResorts

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🎤🏨 Taylor Mania: Boost Your Hotel's Revenue During Major Events🌟 As Taylor Swift's concert in Vienna demonstrates, major events can significantly boost local hospitality demand. Tickets are sold out, and Vienna's hotels have experienced a surge in bookings. This is an example of how major events can boost both revenue and occupancy rates. Here are some strategic tips to capitalize on such opportunities: 𝐄𝐯𝐞𝐧𝐭 𝐂𝐚𝐥𝐞𝐧𝐝𝐚𝐫𝐬 📅 Stay informed about upcoming events in your city. High-profile concerts, sports events, and festivals can attract thousands of visitors. Plan your marketing and pricing strategies around these dates. 𝐃𝐲𝐧𝐚𝐦𝐢𝐜 𝐏𝐫𝐢𝐜𝐢𝐧𝐠💲 Adjust your room rates based on demand. Implement dynamic pricing models that allow you to increase rates as event dates approach and demand spikes. Ensure your pricing remains competitive yet maximizes profitability. 𝐒𝐩𝐞𝐜𝐢𝐚𝐥 𝐏𝐚𝐜𝐤𝐚𝐠𝐞𝐬 🎁 Create event-specific packages. Include transportation to the venue, early check-in, late check-out, or themed amenities. Tailored packages enhance the guest experience and encourage longer stays. 𝐂𝐨𝐥𝐥𝐚𝐛𝐨𝐫𝐚𝐭𝐞 𝐋𝐨𝐜𝐚𝐥𝐥𝐲 🤝 Partner with local businesses and event organizers. Offer exclusive deals for event attendees or collaborate on promotions. This not only increases your visibility but also provides added value to guests. 𝐎𝐩𝐭𝐢𝐦𝐢𝐳𝐞 𝐎𝐧𝐥𝐢𝐧𝐞 𝐏𝐫𝐞𝐬𝐞𝐧𝐜𝐞🌐 Ensure your hotel is easily found online when people search for accommodation related to the event. Invest in SEO, update your website with event-related content, and utilize social media to attract potential guests. 𝐆𝐮𝐞𝐬𝐭 𝐄𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞 😊 Focus on delivering exceptional service. Event attendees are likely to return if they have a memorable experience at your hotel. Positive reviews and word-of-mouth can drive future bookings. 𝐋𝐞𝐯𝐞𝐫𝐚𝐠𝐞 𝐃𝐚𝐭𝐚 📊 Analyze booking patterns from past events. Understanding peak booking times and guest preferences can help you refine your strategies for future events. 𝐇𝐨𝐰 𝐚𝐛𝐨𝐮𝐭 𝐰𝐞 𝐭𝐫𝐚𝐧𝐬𝐟𝐨𝐫𝐦 𝐞𝐯𝐞𝐫𝐲 𝐬𝐢𝐠𝐧𝐢𝐟𝐢𝐜𝐚𝐧𝐭 𝐨𝐜𝐜𝐚𝐬𝐢𝐨𝐧 𝐢𝐧𝐭𝐨 𝐚 𝐜𝐡𝐚𝐧𝐜𝐞 𝐭𝐨 𝐠𝐞𝐧𝐞𝐫𝐚𝐭𝐞 𝐫𝐞𝐯𝐞𝐧𝐮𝐞, 𝐮𝐭𝐢𝐥𝐢𝐳𝐢𝐧𝐠 𝐭𝐡𝐞 𝐟𝐮𝐥𝐥 𝐫𝐚𝐧𝐠𝐞 𝐨𝐟 𝐨𝐩𝐭𝐢𝐨𝐧𝐬 𝐚𝐯𝐚𝐢𝐥𝐚𝐛𝐥𝐞 𝐢𝐧 𝐒𝐞𝐞𝐤𝐝𝐚'𝐬 𝐩𝐨𝐫𝐭𝐟𝐨𝐥𝐢𝐨? 🚀

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Great news for Hospitality and Gastronomy workers! The hospitality industry in Austria is undergoing a significant transformation with recent negotiations around a substantial wage increases and labor agreements for workers in hotels and gastronomy. As of May, employees are set to receive a remarkable 6% salary hike, with an additional 2% scheduled for November. With a minimum wage of 2000 Euros gross per month set to take effect from May 2025, these changes underscore a commitment to improving conditions for workers. #Austria #WorkInAustria #Salary #WageIncrease

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𝗪𝗵𝗼 𝗶𝘀 𝗮𝗰𝘁𝘂𝗮𝗹𝗹𝘆 𝗯𝗲𝗵𝗶𝗻𝗱 𝗛𝗼𝘁𝗲𝗹𝗣𝗮𝗿𝘁𝗻𝗲𝗿? Today we introduce you to Jan-Eike Behrends . 👋🏼 Jan-Eike has been part of the HotelPartner family since July 2023. As Portfolio Manager, his responsibilities include reservation control, daily yielding, taking care of support cases from hoteliers and participating in revenue calls. #ask 𝓙𝓪𝓷-𝓔𝓲𝓴𝓮 What is your favourite emoji and why? 🤷🏼‍♂️ - „Well, either you don't know or it is what it is. In Hamburg we also like to say „Tja“. Something nobody knows about him? „During my stay in Australia (work and travel) I worked in a gold mine in the Australian outback.“ 🦘🇦🇺 Tidy desk or rather chaotic? „It all depends on where I am. In home office it's definitely chaotic, in the office it starts out neat and tidy and ends up rather messy.“ When I have a low at work, what always helps me is ... : „ ... I like to go for a walk around the house or have a quick laugh with my colleagues.“ 🤗😀 What can't be missing at work? 🍬 Chewing gum 📒 Notebook 🤌🏼 Handlotion My colleagues are the best because „they are always ready to help and can provide good input when I'm lost.“ 😊 #revenuemanagement #yieldmanagement #hospitality #hospitalityindustry #hotelindustry #team

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🌟 Today, we present our topic of the week with best practices for tourism professionals. We look forward to your feedback and opinions on our topics! 🔍 Is working from home possible in the hotel and hospitality industry❓ 🙋We recommend exploring this topic. Employees, especially those from Generation Z, increasingly value this. Not only homeoffice, but also flexibility at work, such as the possibility of a workation, i.e., working from a different location for a period of time. Large hotel chains, in particular, can offer this flexibility to their employees. It's important to understand what employees want, as their requirements change with different life phases. 💡 Appreciation is the key to employees enjoying their tasks! #falktours #BestPractices Giovanni Cocco Gabriele Mery Nadine Kruselburger Marcus Juppe Robert Zug Nadia Albertini Marlene Roniger Andreas Arquin Agnieszka Maszner-Paprocka

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Marco Grenz from Stripped Pizza emphasizes the importance of people in the hospitality industry. He believes that building trust and maintaining consistency are crucial for success. You can hear more about his thoughts by checking out the full conversation in the links provided in the comments section. #swisshospitality #restaurant #hospitality

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🌟What if you could enhance guest satisfaction, boost employee performance, and achieve an impressive 12:1 ROI by building an "upselling culture" in your hotel? Hotel Drei Quellen Therme did just that with UpsellGuru's Pre-arrival and On-arrival programs! 🎉 Discover how this luxurious wellness sanctuary unlocked its upselling potential to achieve impressive revenue and profit while elevating guest satisfaction and employee performance. Read the full case study and discover the secrets behind Hotel Drei Quellen Therme's success: ➡️ https://lnkd.in/g-5PXge8 #hospitalityupselling #guestsatisfaction #revenuegrowth #casestudy #upsellguru

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The Crucial Role of Training in Exceptional Event Hosting: In event planning, the quality of service depends heavily on well-trained hosts and hostesses. At Solusta, we invest significant time and effort into training to ensure top-tier service at every event. Why Training Matters Effective training equips our hosts and hostesses to handle a wide range of responsibilities. This ensures they are proficient, adaptable, and capable of meeting the unique needs of each event. Solusta’s Training Program Our comprehensive training starts with Hostess Training 101. This foundational course covers effective communication, guest engagement, and problem-solving, instilling best practices and high standards. Continuous Development Training doesn’t stop at the introductory course. We offer advanced workshops and performance feedback sessions, ensuring our team stays updated with industry trends and continuously improves their skills. Consistency and Excellence Standardized training ensures consistent, high-quality service across all events. This consistency is crucial for maintaining the high standards our clients expect from Solusta. The Impact Well-trained hosts and hostesses significantly enhance the guest experience, creating a welcoming atmosphere and ensuring smooth event execution. Positive feedback from clients and guests highlights the success of our training program. Conclusion At Solusta, our commitment to excellence is reflected in our rigorous training program. By equipping our team with the necessary skills and knowledge, we ensure every event is executed to the highest standards, consistently delivering exceptional experiences for our clients and their guests. Join the Conversation: What’s your take on the importance of training in hospitality? Share your thoughts in the comments below! Follow Solusta for More Insights: Stay updated with the latest in event planning by following Solusta. Let’s create exceptional experiences together! #Training #Solusta Connect with Us: Engage with our team and learn more about our commitment to excellence by visiting our website Solusta.com or connecting with us on LinkedIn.

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Traditionshotel umfassend modernisiert

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🎉 Curious about how UpsellGuru is empowering hotels to unlock their upsell potential? Hear it straight from Hotel Drei Quellen Therme Director Simon Schmidt. (We also want to give a special shoutout to one of our expert trainers Fabian Bartnick for inspiring the hotel team's success story! 🎉) Discover how our Pre-Arrival and On-Arrival Programs have taken guest experiences, revenue and profit to the next level. 👉 Check the full video and article here: https://lnkd.in/g-5PXge8

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Get Ready for a Successful Summer with Ariane ☀️ Summer is often paired with high occupancy rates in the hospitality industry, and it's easy to understand why: everyone is eager to go on vacation during this hot and sunny period. And it's your hotels that are welcoming guests and becoming their temporary home. 🏨However, heightened occupancy has challenges: long queues, crowded lobbies, and extended wait times can diminish the guest experience. ⏰📉 And that's where Ariane's solutions come into play. Between pre-check-in and self-service kiosks, it is possible to smoothen operations, making check-ins and check-outs as effortless as possible. Say goodbye to summer-related hassles and hello to exceptional guest experience! 😎 Book a 10-minute meeting with one of our experts and explore how our solutions can elevate your hotel's performance: https://bit.ly/49GYpGn #arianesystems #hospitality #summer #selfservice #guestexperience

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Debunking Hotel Myths! Myth: Hoteliers must adhere to rate parity. Fact: This depends on your contract with third-party platforms. The European Commission's ruling against Booking.com’s rate parity clause is reshaping the landscape. While DACH hoteliers are already benefiting, the UK might follow suit soon. How to achieve success?  1. Implement a strong revenue management strategy. 2. Use technology to optimise rates like our direct booking manager 3. Ensure a seamless booking process to prevent basket abandonment. Stay ahead of digital trends and learn more now: https://lnkd.in/eAY-4NjN #HospitalityIndustry #RevenueManagement #HotelTech #DirectBookings #HotelMarketing

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How To Extinguish Hospitality Burnout / Matthijs Welle So much of our time is dedicated to ensuring that our guests have remarkable experiences that we forget to pursue our own happiness. https://lnkd.in/eTGNEvX5

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Hotels and BnBs are due to fill, get ahead and get in touch with StayForWork 🏘 High demand: During the summer months, many people go on vacation, leading to increased demand for rooms. This can result in operators filling up quickly, especially in popular tourist destinations. Limited availability: Some hotels may have limited availability during the summer, as they may already be fully booked or have limited rooms left. This can make it difficult for traveler's to find accommodations that suit their preferences and budget. Higher prices: Due to the high demand for hotel rooms during the summer, prices tend to be higher compared to other times of the year. This can make it more challenging for traveler's to find affordable accommodations. Events and festivals: Summer is a popular time for events, festivals, and other activities that attract large crowds. Hotels in the vicinity of these events may be booked up in advance, making it harder for traveler's to secure accommodations. Longer planning times: Many people plan their summer vacations well in advance, sometimes months ahead. This can lead to fewer last-minute options for those who are still looking to book a hotel room during peak summer months. Overall, the combination of high demand, limited availability, higher prices, and longer planning times can make booking hotels difficult during the summer. It is advisable to book accommodations as early as possible to secure your preferred hotel and avoid the risk of being left without a place to stay. ☎️ - 0121 769 1949 📧 - Hello@stayforwork.co.uk

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Did you know, a staggering 37% of hotels are still manually combining data from different sources? Get more insights in the report: https://lnkd.in/g2E_pbTP 📊 Talking about the report, Fritz Müller, Senior Vice President and Head of Europe at RateGain, unveils some eye-opening insights about reporting practices in the hospitality industry. Despite advancements in technology, a significant number of midsize and independent hotels still rely on manual reporting methods. These inefficiencies present a massive opportunity for technology providers to innovate and streamline reporting processes. Whether you're a part of RateGain or a competitor, this data is crucial for driving future solutions that can revolutionize the hospitality industry. Watch the full video for a deeper understanding of how we can overcome these challenges and enhance operational efficiency in hotels. Let's work together to solve these inefficiencies and drive the industry forward! 🌟 #HospitalityIndustry #AutomatedReporting #HotelManagement #RateGain #IndustryInsights #Efficiency #Innovation

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