Sprachbarrieren behindern die Front- und Back-of-House-Kommunikation. Wie können Sie die Lücke effektiv schließen?

- Hire Multilingual Staff: Employ individuals fluent in key languages spoken by staff. - Offer Language Training: Provide language courses to improve communication skills. - Use Bilingual Team Leaders: Assign bilingual employees to mediate between teams. - Encourage Language Exchange: Foster a culture of mutual language learning among staff. - Provide Translation Tools: Utilise apps and devices for real-time translation.

To bridge language barriers between front and back-of-house staff, offer basic language classes for your team and use translation apps for real-time communication. Hiring bilingual employees or designating interpreters can also help. Implement visual aids like pictures and signs and use simple, clear language and gestures. Provide cross-cultural communication training and use communication tools with translation features. Regular team meetings can foster better understanding and collaboration among staff members.

- Implement Signage: Use clear, multilingual signs for common areas and tasks. - Utilise Infographics: Create visual guides for procedures and workflows. - Distribute Illustrated Manuals: Provide step-by-step guides with pictures. - Deploy Digital Screens: Display visual instructions and updates on screens. - Standardise Symbols: Use universally recognized icons for essential functions and safety.

- Use Translation Apps: Employ apps for real-time translation during interactions. - Implement Communication Devices: Equip staff with devices for instant translation. - Utilise Messaging Platforms: Use platforms allowing text translation for written communication. - Offer Language Training: Provide language courses or workshops for basic communication skills. - Create Multilingual Documentation: Develop manuals and documents in multiple languages for reference.

- Diverse Team Formation: Foster teams with multilingual members to aid communication. - Language Exchange Programs: Initiate programs encouraging staff to learn basic phrases in different languages. - Regular Team Meetings: Conduct meetings where language challenges are openly discussed and solutions brainstormed. - Use of Visual Communication: Implement visual aids like diagrams, charts, or pictograms for clearer instructions. - Cultural Sensitivity Training: Provide training to enhance understanding of different languages and cultures among team members.