Returns
Need to Make a Return?
No problem! We will accept most returns up to 180 days after the original purchase date, with or without a receipt.
Return Exceptions:
- Premium electronics and watches must be returned within 30 days of purchase with the original packaging and a valid receipt or account/tender lookup.
- Beauty Purchases (Including Sephora at Kohl's), must be new or in gently used condition and must be returned within 60 days from the date of purchase and with a valid receipt or account/tender lookup. Sephora products that are marked as final sale cannot be returned.
- There is an exception to the 30 day policy during the Holiday season. Premium electronics, watches and Sephora at Kohl's item(s) purchased after 11/1 can be returned until 1/31.
- Food Network Limited Warranty Return Policy
Need to Return an in-Store purchase?
Items purchased in-store must be returned to a Kohl’s store. We’re unable to process mail returns for in-store purchases. Visit the Customer Service counter for assistance.
Unable to Find the in-Store Receipt?
Our stores may be able to help locate the original purchase to process a refund. If we are unable to locate your purchase, you may still return the items as a non-receipted return. You will receive a Kohl’s Merchandise Credit based on the lowest discounted 13-week sale price for the item(s) you are returning. Additional processing may be required. We may ask for a valid ID, so please have one handy just in case.