List of service providers who have accessibility feedback processes

The Accessible Canada Act (ACA) requires regulated telecommunications and broadcasting service providers to establish a feedback process where consumers can communicate any barriers that they have encountered in dealing with them. The ACA also requires service providers to publish a description of that feedback process and notify us when it has been published.

Below is a list of service providers who have notified us that their feedback processes are available on their websites. If you don't see your service provider on the list and you believe that their deadline to notify us about their feedback process has passed, you can make a complaint to our support centre.

Service provider name
0859291 B.C. Ltd.
1425445 Ontario Ltd. (O/A Utilities Kingston)
1635652 Ontario Limited o/a WaveDirect Telecommunications
1760791 Ontario Inc.
2190015 Ontario Inc
3482286 Canada Inc.
3C Information Solutions Incorporated
4141903 Canada Inc. (Storm Internet Services)
4517466 Canada Inc.
629112 Saskatchewan Ltd.
702856 Alberta Ltd.
800 Response Information Services LLC
9171-5573 Québec Inc. (VoIP.ms)
Aboriginal Peoples Television Network Incorporated
Acadia Broadcasting Corporation
Access Communications Co-operative
Accessible Media Inc.
Airus, Inc. d/b/a Peerless Network Inc.
Aizan Technologies Inc.
Allarco Entertainment Limited Partnership
Amazon Music
Amazon Prime Video
Anthem Sports & Entertainment Corp.
Apple Canada Inc.
Arsenal Media Inc.
AT&T Global Services Canada Co.
ATG Arrow Technology Group Limited Partnership
Atlantic Broadcasters Limited
Avaya Cloud Canada Inc.
Avaya Cloud Inc.
Avema Corporation Inc.
Bandwidth Inc. and its subsidiary Voxbone S.A.
Bayshore Broadcasting Corporation
BCE Inc.
Beanfield Technologies Inc.
BH Telecom Corp.
Blackburn Media Inc.
Blue Ant Television General Partnership
Bragg Communications Inc. (Eastlink)
Britbox, LLC [BBC]
Broadnet Telecom Inc.
Bruce Telecom Ontario Inc.
Buena Vista International, Inc. [Disney Plus]
Bullet Security Cameras Inc.
Bulletproof InfoTech Inc.
BullsEye Telecom Inc.
Byrnes Communications Inc.
C.J.S.D. Incorporated
CAB-K Broadcasting Ltd.
Cable Public Affairs Channel Inc.
Carry Telecom Inc.
CBC/Radio Canada
CDW Canada Corp.
Celero Solutions Inc.
Centre Wellington Community Radio Inc.
China Telecom (Canada) Corporation
CIK Telecom Inc.
Cineplex Inc.
CIRC Radio Inc.
Cisco Systems Canada Co & BroadSoft, Inc.
City of Prince George
City Wide Communications Inc.
CityWest Telephone Corporation
CKRK K-103 FM Mohawk Radio Kahnawake Association
CKUA Radio Foundation
Claude Dolembreux Consultants inc.
CloudCall, Inc.
Cloudli Communications Corp.
Coastal Community Radio Co-operative Limited
Cogeco Communications Inc.
Colt Technology Services and Colt Internet US Corp
Compugen Inc.
Connelly Communications Corporation
Continuum Online Services Ltd.
Coop de solidarité radio communautaire de la MRC de Maskinongé
Coopérative de solidarité de télécom d'Antoine-Labelle
Coopérative de solidarité radio communautaire Nicolet-Yamaska-Bécancour
Coopérative de Travail de la Radio de Granby
CoopTel, coop de télécommunication
Corus Entertainment Inc.
Crossroads Television System
Crunchyroll, LLC [Sony Pictures Entertainment Inc.]
Culver Max Entertainment Private Limited [Sony Pictures Entertainment Inc.]
Custom Communications & Security Inc.
Dalhousie University
DataDrill Communications Inc.
Dauphin Broadcasting Company Limited
Dejero Labs Inc.
DHX Television Ltd.
Dialpad, Inc.
Diffusion communautaire Baie-des-Chaleurs inc.
Diffusion communautaire des Îles inc.
Dufferin Communications Inc., Groupe Radio Evanov Inc. / Evanov Radio Group Inc., Ottawa Media Inc., CKDX Radio Limited (Evanov Communications)
Durham Radio Inc.
Ecotel inc.
EION Inc.
Epsilon Telecommunications Limited
eSeeLYNX Communication Ltd.
Ethnic Channels Group Limited
Execulink Telecom Inc.
Fairchild Radio (Calgary FM) Ltd. (CHKF)
Fairchild Radio (Vancouver FM) Ltd. (CHKG)
Fairchild Radio Group Ltd (CHKT-AM1430 Toronto)
Fairchild Radio Group Ltd. (CJVB)
Fairchild Television Ltd. (Fairvild TV and TalentVision)
Fibernetics Corporation
Fibre Argenteuil Inc.
Fourteen IP Communications (Canada) Ltd
FourteenIP, Inc.
Game Show Network, LLC (FAST channels: Game Show Central, Cinevault, GET Comedy, Cinevault Westerns and Cinevault Classics)
GB Tel Incorporated
Genesys Cloud Services Corp.
Globalstar Canada Satellite Co.
Gold Line Telemanagement Inc.
Golden West Broadcasting Ltd 
Gosfield North Communication Co-operative Limited
GoTo Technologies Canada Ltd.
Granite Telecommunications, LLC
Group CHCR Inc.
Harvard Broadcasting
Hay Communications Co-operative Limited
Hayu [Universal Pictures Subscription Television Limited]
Hollywood Suite Inc.
Huron Telecommunications Co-Operative Limited
ICON Cloud Solutions, LLC
Infosat Communications LP
IntelePeer Cloud Communications LLC
Intermountain Infrastructure Group, LLC
Iotum Corporation
IPC Networks Services Inc.
ISP Telecom Inc.
IT Weapons Inc.
iTalkBB Canada, Inc.
iTel Networks Inc.
JAZZ.FM91 Inc.
Knowledge Network Corporation
La Coopérative de câblodistribution de l'Arrière-Pays
Lakeland Energy Ltd.
LCA Systems Inc.                                           
Leclerc Communication inc.
Lemalu Holdings Ltd.
Les Electroniques Inpro Inc.
Ligado Networks Corp.
Local Radio Lab Inc
Lognet inc.
Managed Network Systems Inc.
Maritime Broadcasting System Limited
Marlink-ITC, Inc., Marlink AS and Marlink Events SAS
Masergy Communications Inc.
Meta
Microsoft Movies & TV [Microsoft Corp.]
Mitchell Seaforth Cable T.V. Ltd.
Mitel Cloud Services
Montcalm Télécom et Fibre Optiques
Mornington Communications Co-operative Limited
Multicultural Broadcasting Corporation Inc.
MusiquePlus inc.
My Radio 580 Ltd.
N4 Mobile Inc.
National Capital Freenet Incorporated
Native Communications Inc.
Native Communications Society of the N.W.T.
NEC Canada, Inc.
NetAccess Systems Inc.
Netflix Services Canada ULC
Newfoundland Broadcasting Company Limited
Nexicom Inc.
Next Dimension Inc.
Nextiva Inc. and Nextiva Canada ULC
North Frontenac Telephone Corporation Ltd.
North Renfrew Telephone Company Limited Trade
Northern Native Broadcasting (Terrace, B.C.)
Novus Entertainment Inc.
Nuso, LLC
NWIC Inc.
Office des télécommunications éducatives de langue française de l'Ontario
Ontario Educational Communications Authority (TVO)
OnX Enterprise Solutions Ltd.                              
Ooma, Inc.
Orange Business Services Canada Inc.
Outsource IT Computing Inc.
OUTtv Network Inc.
Pattison Media Ltd.
Peace River Broadcasting Corporation Ltd.
Pelmorex Weather Networks
POYNT360 Inc.
Prime Communications Services Ltd.
Purple Cow Internet Inc.
Quadro Communications Co-operative Inc.
Québec Internet Inc.
Québecor Media inc. (Freedom Mobile Inc.)
Québecor, Groupe TVA, Vidétron et Fizz
Quinte Broadcasting Company Limited
Radio 1540 Limited
Radio Beauce inc.
Radio Beauséjour inc.
Radio communautaire de la Rive-Sud inc.
Radio communautaire du Saguenay inc.
Radio communautaire F.M. de la Haute-Gatineau inc.
Radio Gaspésie inc.
Radio Markham York Incorporated
Radio Nord-Joli inc.
Radio-Acton inc.
Rally Enterprises & Communications Corp.
Rawlco Radio Ltd.
Rebtel Networks AB
Regional Municipality of York
Revolution IP Inc.                                         
RingCentral, Inc. and RingCentral Canada Inc.
RNC Média inc.
Rock 95 Broadcasting Ltd.
Rogers Communications Inc.
Roku Inc.
Salt and Light Catholic Media Foundation
Sangoma U.S. Inc.
Saskatchewan Telecommunications (SaskTel)
Satcom Direct Avionics, ULC
Savoir média
Sélect Télécommunication Inc.                              
Sentex Communications Corporation
Sierra Wireless, ULC
Sirius XM Canada Inc.
Société de Télédiffusion du Québec (Télé-Québec)
Sogetel inc.
Sony Pictures Television Advertising Sales Company
Sound of Faith Broadcasting
South Asian Broadcasting Corporation Inc.
Space Exploration Technologies Corp. (Starlink)
Spectrotel Holding Company, LLC
Spofify AB
SSI Micro Ltd.
Starboard Communications Ltd.
Stingray Group Inc. and Stingray Radio Inc.
Sunco Communication and Installation Ltd.
Sunwire Inc.
SWIFTCCL.CA Internet Services LP                           
Targo Communications Inc.
TbayTel
TekSavvy Solutions Inc.
Télé Inter-Rives ltée
Télécommunications Denis Gignac inc.
Télénet Informatique Inc.
Telesat
Télé-Systèmes M.J. inc.
telMAX Inc.
Telstra Incorporated
TELUS Communications Inc.
TeraGo Networks Inc.
TerreStar Solutions Inc.
TextNow Inc.
TextNow, Inc.
The Miracle Channel Association
The Westport Telephone Company, Limited
Thunder Bay Electronics Limited
TLN Media Group Inc.
TOPS Telecommunications Inc.
Touch Canada Broadcasting Limited Partnership
Traction DK inc.
Trafalgar Broadcasting Limited
Truespeed Internet Services Inc.
Trust Communications Ministries
T-Systems North America, Inc.
Tuckersmith Communications Co-operative Limited
TV Hamilton Limited
TV5 Québec Canada
Uniserve Communications Corporation
United Christian Broadcasters Media Canada
University of British Columbia
UNNO INC.
Upper Canada District School Board
Utilismart Corporation
Utility Network and Partners Inc.
Valley Fiber Ltd.
Vaxxine Computer Systems Inc.
Vector Intelligent Solutions, LLC
Verizon Canada Ltd.
Versature Communications Corp.
Vianet Inc. 
Vincent Communication & Controls Ltd.                      
Vista Radio Ltd.
Vues & Voix
Weave Communications, Inc.
Westman Media Cooperative Ltd.
WeWork Canada GP ULC                                       
Wifiplex inc
Wightman Communications Ltd.
Wightman Telecom Ltd.
Wild TV Inc.
WiMacTel Inc.
Windstream Enterprise, on behalf of Intellifiber Networks, LLC, McLeodUSA Telecommunications Services, LLC, and Windstream New Edge, LLC (collectively, "Windstream")
Xplore Inc.
Ymax Communications Corp.
Zayo Canada Inc.
Zendesk, Inc.
Zoom Voice Communications, Inc. c/o Fasken
ZoomerMedia Limited
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