Products

EMARKETER delivers leading-edge research to clients in a variety of forms, including full-length reports and data visualizations to equip you with actionable takeaways for better business decisions.
PRO+
New data sets, deeper insights, and flexible data visualizations.
Learn More →
Reports
In-depth analysis, benchmarks and shorter spotlights on digital trends.
Learn More →
Forecasts
Interactive projections with 10k+ metrics on market trends, & consumer behavior.
Learn More →
Charts
Proprietary data and over 3,000 third-party sources about the most important topics.
Learn More →
Industry KPIs
Industry benchmarks for the most important KPIs in digital marketing, advertising, retail and ecommerce.
Learn More →
Briefings
Client-only email newsletters with analysis and takeaways from the daily news.
Learn More →
Analyst Access Program
Exclusive time with the thought leaders who craft our research.
Learn More →

About EMARKETER

Our goal is to unlock digital opportunities for our clients with the world’s most trusted forecasts, analysis, and benchmarks. Spanning five core coverage areas and dozens of industries, our research on digital transformation is exhaustive.
Our Story
Learn more about our mission and how EMARKETER came to be.
Learn More →
Methodology
Rigorous proprietary data vetting strips biases and produces superior insights.
Learn More →
Our People
Take a look into our corporate culture and view our open roles.
Join the Team →
Contact Us
Speak to a member of our team to learn more about EMARKETER.
Contact Us →
Newsroom
See our latest press releases, news articles or download our press kit.
Learn More →
Advertising & Sponsorship Opportunities
Reach an engaged audience of decision-makers.
Learn More →
Events
Browse our upcoming and past events, recent podcasts, and other featured resources.
Learn More →
Podcasts
Tune in to EMARKETER's daily, weekly, and monthly podcasts.
Learn More →

Microsoft emerges as big winner as Sam Altman returns to OpenAI

The news: Sam Altman’s reinstatement as CEO of OpenAI, following his abrupt firing, marks a significant turn in the organization’s leadership and direction. His return comes after intense negotiations and considerable internal turmoil.

  • The new initial board comprises Bret Taylor (former chair of Twitter’s (now X) board), Larry Summers (former US Treasury Secretary), and Adam D’Angelo (CEO of Quora and a previous board member who voted to oust Altman). This change reflects significant changes in OpenAI’s governance.
  • Altman has agreed not to take a board seat initially and is backing an internal investigation into his conduct leading to his dismissal. Microsoft, having a significant stake in OpenAI, played a crucial role in reversing Altman’s firing. Microsoft CEO Satya Nadella publicly supported Altman, and Microsoft’s shares rose following the announcement of these changes.
  • Nearly all of OpenAI’s staff threatened to leave if Altman wasn’t reinstated, leading to heightened negotiations. Co-founder Greg Brockman, who resigned in protest of Altman’s firing, also announced his return. Notably, former Twitch CEO Emmett Shear, who was briefly named interim CEO, and other previous board members will depart from the company.

The turmoil: This upheaval has boosted interest in rivals like Anthropic and Cohere, reports The Financial Times.

  • Salesforce CEO Marc Benioff reached out to OpenAI employees via social media, encouraging them to apply to his company and promising to match their current salaries.
  • Microsoft had committed to employing Altman along with any departing OpenAI employees, adding to the uncertainty surrounding the startup’s future.

Why it matters: For many marketers, the story of the year has been generative AI—and OpenAI has been at the center of that.

  • Altman’s return could signal a more profit-focused and potentially less risk-averse direction for OpenAI, balancing AI safety and growth. The company, which created a capped-profit unit in 2019, faces the challenge of developing AI responsibly while needing substantial capital for its computing infrastructure.
  • Altman’s reappointment comes amid strategic disagreements within the board, particularly regarding the pace of AI development and commercialization. Altman has also been exploring significant new ventures, including a potential AI chip startup and collaborations with high-profile investors and designers.

Still a winner: Microsoft undoubtedly played a role behind the scenes in Altman’s return. The Seattle-area tech giant owns 49% of OpenAI, and Altman's exit cast doubt on the AI company's leadership and stability, jeopardizing its $86 billion valuation. That posed risks for stakeholders, including investors like Microsoft.

  • The tech behemoth was in a position to not only stabilize its position but also strengthen it by possibly integrating Altman and Brockman, OpenAI’s former president, into its newly established advanced AI research team. Investors and analysts welcomed the move, leading to a record high in Microsoft's stock after the announcement.
  • Microsoft's agile handling of the OpenAI situation showcases its dedication to AI, reinforcing its strong, innovative brand and attractiveness to top AI talent.

Our take: Altman’s reinstatement and the associated changes at OpenAI reflect broader debates in Silicon Valley about AI’s future and its governance, highlighting the complex dynamics between innovation, leadership, and responsibility in the tech industry.

While Microsoft appears to have turned the Sam Altman drama into a strategic advantage, leveraging its brand strength and management acumen, competitors like Google, Meta, Amazon, among others, are also looking to exploit AI’s opportunities.