VIR Consultant LLC

Banking Vertical Operations Director

VIR Consultant LLC Barranquilla, Atlántico, Colombia

Title: Banking Vertical Operations Director

Location: Barranquilla, COL

Duration: Fulltime

Job Description

  • 5-8 years of Service Delivery Management experience within the Banking Vertical/industry. Experience should be within a BPO and should be in a senior leadership capacity.
  • Ability to be creative and resourceful in finding effective solutions to problems and situations
  • Strong analytical skills; be able to interpret data, identify trends, and make suggestions for improvements
  • Ability to be customer-oriented in managing communications and issues; have strong interpersonal and problem solving skills
  • Ability to be pro-active in developing trust and professional rapport with employees and team members; work as a team-player
  • Persistence in working through challenges and doing whatever it takes to get the job done
  • Demonstrated leadership skills; be able to evaluate opportunities, develop, and implement performance improvement efforts
  • Ability to be strategic in developing solutions and process improvements
  • Ability to efficiently manage time and keep track of multiple schedules, meetings, and initiatives
  • Nivel de antigüedad

    Director
  • Tipo de empleo

    Jornada completa
  • Función laboral

    Otro
  • Sectores

    Dotación y selección de personal

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