This data may not be reflective of the current, published version of the Handbook. To access the most recent version of the Handbook, please visit http://catalog.jwu.edu

JWU Communications with Students

Johnson & Wales University is committed to providing communication that is timely and relevant to students. Any correspondence sent by JWU email or via mail is deemed to be an official notification. 

Emergency Notification System

This system (Blackboard Connect) is used so JWU can quickly provide notice and accurate information and instructions to the entire university community during an unforeseen event or emergency. All students will be required to supply the university with a valid phone number, preferably a cellphone, so they can be contacted and notified regarding a course of action. Log into jwuLink (Academics page) to review or make updates to your phone number(s).

Email

JWU email is the university's primary medium of formal communication. All emails are sent with the full expectation that students will receive and read them in a timely manner. Accordingly, all enrolled students are required to monitor their university email account on a frequent and consistent basis. Students experiencing technical difficulties when accessing their university email account must contact the IT Service Desk for assistance via email or at 866-JWU-HELP (866-598-4357). 

jwuLink and Social Media

Students are advised to login often to jwuLink to review timely announcements, news and events. In addition, following JWU social media is recommended. Visit the JWU Social Hub for a directory of accounts for university clubs, organizations, athletics, departments and more. 

Addresses

Select correspondence is mailed to a student's physical address. Students are expected to keep their address listings up-to-date, at all times. There are multiple address types, but students are required to list a Permanent Home Address as well as a Local Address. Log into jwuLink (Academics page) to review or make updates.

  • Mailing Address: This is classified as the preferred mailing address during enrollment. Most correspondence from the university will be sent to this address. If no mailing address exists on file, the permanent address will be used.
  • Permanent Home Address (Required): This is classified as the student’s home address. If no address is supplied during the enrollment period, a schedule hold will be placed on the student’s account. Students are required to update their permanent home address so that the information is correct and current at all times of enrollment. 
  • Local Address (Required): This is classified as the address of residence during enrollment. Post office box addresses will not be accepted for this address. If no address is supplied during the enrollment period, a schedule hold will be placed on the student’s account. Students are required to update their local address so that the information is correct and current at all times of enrollment.
  • Internship Programs Address: Any student participating in an internship or internship abroad must provide Experiential Education & Career Services with any change(s) in contact information.
  • Work-study and Student Employees: Students who are employed by the university must also notify Student Employment of any change in address.
  • International Students: The United States Citizenship and Immigration Services (USCIS) requires that all aliens residing in the United States report all changes of address to the USCIS within 10 days of any move that takes place within the United States by completing form AR-11 (available in the International Center). Post office box addresses will not be accepted in any address for international students.