Academic Transcript

An official transcript is a complete representation of a student’s academic record. It includes all courses attempted at Johnson & Wales University, including those withdrawn from and those repeated. It also includes a summary of all transfer credits accepted by the university.  Academic work completed at different levels (undergraduate, graduate, post-graduate) is listed on separate transcripts with a separate GPA.  In accordance with the Family Educational Rights and Privacy Act (FERPA), a transcript may be released only upon consent of the student. 

Johnson & Wales University has authorized the National Student Clearinghouse (NSC) to provide 24/7 online transcript ordering. Alumni, current and former students can order official transcripts using any major credit card. Real-time email and mobile text alerts keep you up to date on the status of your order. You can also track your order online for added convenience. 

The university offers both electronic and print transcripts with several delivery options.  Each transcript costs $5.00 with additional charges for express delivery.  Please take a moment to read the following before placing your order. 

Official Transcript Delivery Options:

• Electronic PDF - the fastest option, delivered in less than 24 hours to the recipient you have provided (if you attended prior to 1970, this option is not available). Please make sure the recipient accepts electronic PDF transcripts and keep in mind the following when ordering:
  • The transcript retrieval link will expire 30 days from the date in which it was sent.
  • If you order an electronic PDF version of your transcript sent to yourself, it will be an unofficial transcript. In order for your electronic transcript to be official, you must have it sent to another institution or individual directly. If you need an official copy sent to yourself, it must be sent by mail.
  • Electronic transcripts can be delivered relatively quickly. However, if you attended JWU between 1971 and 1980, additional time may be required for your paper record to be converted to the appropriate format.
  • If you choose to send an electronic PDF transcript and the recipient never opens it, we cannot refund the cost of the order. You will receive updates that the transcript has not been retrieved and are encouraged to follow up with the intended recipient.
• US Postal Service – printed, packaged, and mailed to recipient via regular 1^st-class USPS mail within 1 business day of order (please allow up to 5-7 business days for delivery by the US Postal Service).
• Hold for Pickup – available for pickup in Student Academic & Financial Services within 1 business day of order. However, if you attended JWU between 1971 and 1980, additional time may be required for your paper record to be converted to the appropriate format. You will receive an email when your order is ready. Visit https://safs.jwu.edu/student-academic-services for office hours and locations.
  • All transcripts issued to students will be stamped "Issued to Student" to advise third parties that the transcript has been in your personal possession. Please check with the recipient before ordering with a hold for pick up status as they may not consider this an official transcript.
• Express Delivery Options (FedEx delivery) – printed, packaged, and sent the day after order is processed if received by 4:00 PM.  Costs: $27.00 Express/United States; $47.00 Express/Canada & Mexico; and $60.00 Express/International.
  • Please be aware that FedEx will only ship to physical addresses. They will not deliver to P.O. Boxes.
• Note: If any transcript was sent to the wrong mailing or email address due to students' error, the student is responsible for placing a new request and paying all related fees. 

Processing Options:

Current Transcript: reflects current grades, classes, and degree status as of order date.

*If you are a current student and require a transcript with completed grades or degree information, please check your unofficial transcript on jwuLink to ensure your grades and/or degree have been posted. Wait to place your order until you are notified that grades and/or degrees have been awarded for the current term/semester.  You may also view your unofficial transcript on jwuLink to see if this information has been posted. Transcripts will not be reprinted or reordered (for free) because of a failure to do so. Dates when degrees will be awarded on your transcript can be found below.

Fall 2019 term (undergraduate/MAT/MED): December 18, 2019

Fall 2019 semester (graduate programs except MAT/MED): December 23, 2019

Winter 2019 term (undergraduate/MAT/MED): March 25, 2020

Spring 2020 term (undergraduate/MAT/MED): June 16, 2020

Spring 2020 semester (graduate programs except MAT/MED): May 21, 2020

Holds:

Your transcript will not be released if there is a hold on your account.  You will be notified by email indicating there is a transcript hold.  The email will contain contact information for you to resolve the hold. When the hold has been removed from your record, your transcript request will be processed. Your credit card will not be charged until your transcript is sent. Requests that are on hold for more than 30 days will be cancelled and you will not be charged. 

Attaching Documents:

While placing your order, you may submit up to three attachments to be sent along with your transcript.  Attachments may be included for all delivery options.  These attachments may include documents that the university needs to complete on your behalf or documents that are simply required to accompany your transcript.  The university reserves the right to review and refuse the sending of any attachments. Attachments may be in pdf, doc, docx, jpg, jpeg or png format.

Help:

To receive help retrieving your electronic PDF, contact the Clearinghouse at (703)742-4200. A list of frequently asked questions and transcript ordering topics are located on the My Student Center.

CLICK HERE TO ORDER YOUR OFFICIAL TRANSCRIPT

Unofficial Transcripts:

Student Academic Services does not produce unofficial transcripts. However, students with access to jwuLink can view and print unofficial transcripts as long as transcript holds are not present on their account. Students with access to jwuLink may also print a copy of their degree audit which reflects courses taken and grades earned.

Students without access to jwuLink do not have access to unofficial transcripts. However, an official transcript can be requested using one of the processes listed above. 

Transcripts from Other Schools

Transcripts reflecting a student’s secondary or previous college education that have been submitted to Johnson & Wales University as a requirement for admission become a part of the student’s official file. Johnson & Wales University does not provide copies of other institutions’ transcripts. Transcripts must be ordered directly from the institution where the coursework was completed.