Computer Requirements
In order to fully participate in online courses, each student is expected to have access to a computer that meets minimum requirements. In an effort to maximize the functionality of the online learning platform, changes are occasionally made to the platform that lead to changes in the minimum requirements.
As of December 2017, the minimum requirements are as follows. Check the Computer and Browser Requirements for up-to-date information.
| Operating System | |
| PC | Windows 7 or higher |
| Mac | Mac OS 10.8+ |
| RAM | |
| 512 MB minimum; 1 GB recommended | |
| Free Disk Space | |
| 4 GB or higher | |
| CPU | |
| PC | 1.7 GHz or higher |
| Mac | PowerMac or higher |
| Browser (one or more of the following) | |
| Internet Explorer 9.0+ (Windows only) | |
| Mozilla Firefox 31.0+ | |
| Google Chrome 36+ | |
| Safari 6+ (Mac OS only) | |
| *International students should consider using Firefox or Safari for best performance. | |
| Browser Settings | |
| JavaScript enabled, popup blockers disabled and cookies enabled | |
| Plug-Ins | |
| Adobe Acrobat Reader 8 or higher | |
| Macromedia Flash Player 9.0 or higher | |
| Java Standard Edition 7 or higher | |
| Supplementary Software | |
| Ability to save documents in a format that can be opened by Microsoft Office | |
| Ability to view documents created in Microsoft Office | |
| Anti-virus software | |
| Internet Connection | |
| Broadband connection (DSL, cable, ISDN, etc.) with consistent high-speed connectivity | |
| Other Hardware | |
| Soundcard | |
| Speakers or a headset |
Technical support is provided via the University IT Service Desk, which can be reached at 866-JWU-HELP (866-598-4357) or through a link in ulearn, the online course platform.
Note: A mobile app is available for Apple and Android devices that allows you to complete some online course tasks. A desktop or laptop computer is required for successful completion of all online course tasks.