Tuition and Fees Credit Policy
Term/semester charges are defined as tuition and, if applicable, room and meals, room only, Student Health Insurance Fee and New Student Fee. Tuition is applicable to all students, including those in approved off-campus programs, which include internships and Study Abroad programs. The Student Health Insurance Fee and New Student Fee are nonrefundable, if applicable. To the extent that any charges due to the university remain unpaid, no refund check will be issued. No tuition or fees will be assessed for terms/semesters that the student does not register. Students who withdraw (or become withdrawn) from the university prior to the end of the academic year may have their financial aid adjusted. Institutional grants and scholarships will be reduced in proportion to any tuition credit received. The distribution formula for the institutional refund to the Federal Student Financial Aid program shall be calculated according to federal regulations. Any refund due will be issued within 45 days after the date that the university was first notified of the withdrawal.
A student who does not officially withdraw due to extenuating circumstances may submit a withdrawal dispute. Withdrawal disputes must be submitted online within 30 days after the end of the term in dispute. To submit a dispute, students must complete the online form . No additional adjustments to tuition and fees or financial aid will be made until the dispute is researched and either approved or denied. No withdrawal disputes will be considered after 30 days from the end of the term in which the students intended withdrawal. Decisions will be made within 10 business days and students will receive notification via an email sent to the email address provided on the dispute form. The student must present supporting documentation that demonstrates serious and compelling reasons justifying the withdrawal and extenuating circumstances justifying its retroactive nature.
| Date of withdrawal of all registration for undergraduate and graduate students | Credit for term charges (excluding the health insurance and new student fees if applicable) |
|---|---|
| Prior to the date the term begins | 100% |
| During the 1st and 2nd weeks of a term | 90% |
| During the 3rd and 4th weeks of a term | 50% |
| During the 5th and 6th weeks of a term | 25% |
| After the 6th week of a term | 0% |
| Date of withdrawal of all registration for post-graduate (doctoral and physician assistant) students | Credit for term charges |
|---|---|
| On or prior to the date a semester begins | 100% |
| After the date a semester begins and during the 1st and 2nd weeks of a semester | 90% |
| During the 3rd and 4th weeks of a semester | 50% |
| During the 5th, 6th, 7th and 8th weeks of a semester | 25% |
| After the 8th week of a semester | 0% |
Alabama Refund Policy (Online Programs Only)
In the event that the Tuition and Fees Credit Policy is more favorable than this Refund Policy for Alabama residents, the university will refund to the student the greater amount in accordance with the Tuition and Fees Credit Policy.
Notice Regarding Georgia Nonpublic Postsecondary Education Commission (NPEC) Student Complaint Process
Any person or student who is a legal resident of Georgia claiming damage or loss against Johnson & Wales University may file a verified complaint with the executive director of NPEC after going through the university complaints and grievances process. The complaint must contain a detailed description of the claim, including dates, times and full names of all involved. Verification means that the complaint must be signed by the student or person filing the complaint and notarized, and state that the matters set forth in the complaint are true and correct. The complaint shall be investigated by the appropriate Standards Administrator (SA) of NPEC. The SA shall attempt to resolve the complaint between the university and the student. If the complaint cannot be resolved, the SA will issue a decision and inform each party that either has a right to request a hearing in writing before the executive director of NPEC within 10 days of receipt of the SA’s decision. The executive director may set a date and time for a hearing which shall be delivered to both parties by certified mail.
The Georgia NPEC may be contacted at Georgia Nonpublic Postsecondary Education Commission, 2082 East Exchange Place, Suite 220, Tucker, GA, 30084, (770) 414-3330 or online .
Withdrawal Policy for Study Abroad Programs
Students are held financially responsible for their Commitment Status to the Study Abroad program on the date listed below for the term in which the Study Abroad program starts. Any withdrawal from the university or Study Abroad after that date will result in Study Abroad late withdrawal penalties posted to the Johnson & Wales student's account.
Dates on which Commitment Status Carries Financial Responsibility:
- June 1 for programs starting in fall term
- October 1 for programs starting in winter term
- December 15 for programs starting in spring term
- March 15 for programs starting in summer term
If a student withdraws prior to the date listed above, there are no financial penalties.
If a student withdraws after the date listed above, the student will be charged for a portion of the program cost. The amount that will be charged is based on the date of withdrawal as well as the program start date. Please refer to the Withdrawal/Fee Chart below for exact amounts:
| If you withdraw after the Commitment date above and: | The late withdrawal penalty is: |
|---|---|
| 76+ days before program start date | $500 |
| 60–75 days before program start date | $1,000 |
| 30–59 days before program start date | $1,500 |
| 15–29 days before program start date | $3,000 |
| 1–14 days before program start date | $4,000 |
| On or after program start date | Balance of full program (in addition, financial aid may need to be adjusted if applicable) |
Refund Policy for Maryland Residents (Online Programs Only)
Maryland Registration — Johnson & Wales University has applied for registration with the Maryland Higher Education Commission for its online programs (May 2014).
| Proportion of Total Course, Program or Term Completed as of Date of Withdrawal/Termination | Tuition Refund |
| Less than 10% | 90% |
| 10% up to but not including 20% | 80% |
| 20% up to but not including 30% | 60% |
| 30% up to but not including 40% | 40% |
| 40% up to but not including 60% | 20% |
| More than 60% | No refund |
Any refund due to an online Maryland student shall be based on the date of withdrawal or termination and paid within 60 days from the date of withdrawal or termination.
Notice Regarding Maryland Student Complaint Process (Online Programs Only)
Any person or student who is a Maryland resident claiming damage or loss against Johnson & Wales University may file a complaint with the Maryland Attorney General or the Maryland Higher Education Commission after going through the Johnson & Wales University complaint and grievance process. Such complaints should be directed to
Maryland Attorney General
Consumer Protection Division
200 St. Paul St.
Baltimore, MD 21202
410-528-8662 or 888-743-0823 toll free