Valet (The Metcalfe Hotel)

The Metcalfe Hotel delivers in Ottawa an understated luxury to world travelers by showcasing our rich building history and connecting to the current culture, community, and people that make Ottawa a lively 21st century capital city. Newly fully renovated and now part of the Gray Collection, our hotel is now entering a new era.

RESPONSIBILITIES

• Greet guests on arrival, open doors and inform them of parking procedures
• Help guests with luggage and special requests
• Control incoming and outgoing hotel traffic
• Ensure that the sidewalk and hotel entrance are clean and safe (especially in winter)
• Park and retrieve guest cars, record licence plate numbers, match guest's names and room numbers
• Correctly identify stored bags and manage valet parking car key
• Bring luggage to guest rooms and retrieve them when requested
• Able to lift and carry 30-50 pounds
• Provide guests with an overview of room features
• Deliver mail; assist with receiving & delivering packages to guest rooms or to other departments
• Perform any other tasks which are assigned by management

QUALIFICATIONS

• A minimum of one (1) year experience in a same or a similar position
• A valid driver’s licence with a clean record (able to drive automatic and standard cars
• Excellent customer service: Approachable, pleasant, courteous, empathetic, fast acting
• Strong communication skills and attention to detail
• Enjoys working in a fast-paced team environment, managing various workloads
• Ability to organize, prioritize and, multitask
• Effective knowledge of Ottawa, its tourist attractions and its major intersections
• Excellent oral and written skills in English, French is an asset

BENEFITS

• Group insurance plan
• Group RRSP and DPSP (Deferred Profit-Sharing Plan)
• 50% employee discount in all our establishments for the employee and 3 guests
• Corporate culture that promotes employee appreciation
• Employee recognition events
• Company in full growth (perspective of evolution and personal development)

As part of our recruitment process, the verification of a complete driving record is required. If you already have one on hand, kindly bring it with you to your interview. If the copy you have has been issued more than 6 months ahead of your interview date, you can request a new one by visiting:

Ontario: https://www.ontario.ca/page/get-driving-record