Senior Cloud Engineer

About BriteCore

BriteCore is a leading cloud-native core insurance software platform for Property & Casualty Insurers. Our software unlocks business growth, delivers greater productivity, and provides an intuitive customer experience to a large and rapidly modernizing industry. With the BriteCore Software Platform, insurers easily administer policies, manage billing and claims, rapidly configure new products, and access detailed reporting and analytics in an all-in-one core system, including agent and policyholder portals.

Trusted by over 90 insurers across North America, BriteCore’s award-winning policy administration solution enables midsize Carriers and MGAs to efficiently manage their insurance operations and effectively compete with the largest insurers. We love great technology and insurance and it shows in every aspect of our solution.

This is a fully remote based role, however candidates must be located in the Toronto, Canada metro area. Note: this is a long-term Independent Contractor position.

Summary

BriteCore is seeking an experienced Cloud Engineer to develop the underlying systems of our enterprise platform. In this role, you will have the opportunity to lead and execute projects to deliver a world-class SaaS offering on AWS infrastructure. This position is ideal for someone with demonstrable success operating/improving brownfield cloud platform solutions, a self-driven attitude for improving the tools/systems they work with regularly, and clear priority on supporting customers through excellent communication and elegant technological solutions . If you're ready to make an impact and thrive in a dynamic environment, we’d like to chat with you.

What you’ll do

• Provide AWS Cloud Services expertise to BriteCore through consultation and documentation to support compliance and development
• Design, develop, test, document, and support BriteCore DevOps tooling including but not limited to: internal deployment application, patch management systems, configuration management systems, observability systems, access systems, and operations automations
• Design, develop, test, document, and support cost effective AWS solutions that provide BriteCore’s product to end customers in a highly available, performant, and observable way
• Develop and support reusable/scalable GitHub actions modules to enable CI/CD best practices such as static code analysis, code testing, and release to dedicated dev environment
• Develop and support Terraform modules for specific internal customer driven solutions as well as reusable cloud team driven modules that are used by many internal customers
• Monitor the health and performance of our production systems via AWS and DataDog to efficiently and effectively resolve any urgent issues as well as continuously improve them as opportunities arise

What you’ll bring

• Bachelor’s Degree in Computer Science or related field
• 5+ years of experience with Ubuntu Linux and Python
• 5+ years of experience operating an AWS Cloud DevOps platform for a B2B SaaS org
• 2+ years of experience with design, implementation, and support of containerized monolithic application running on EC2 or similar platforms
• 2+ years experience with design, implementation, and support of automation using a commercial off the shelf automation platform such as SaltProject, Ansible, or Chef
• Deep understanding of network architecture specifically on the AWS Cloud to design, implement, and support a highly available SaaS product
• Ability to implement development/deployment/monitoring workflows and processes through the automated frameworks
• Excellent verbal and written communication skills
• Scrappy, determined, and energetic attitude, comfortable working in a fast-paced startup environment and learning as you go

Bonus points

• Experience working at a startup company
• Working knowledge of disaster recovery, high availability and other technologies and principles that support business continuity; experience with DR capabilities in cloud environments
• Able to produce and review existing system documentation for owned system

Life at BriteCore

We take pride in our dynamic, diverse team, unified by shared values of community, integrity, grit and impact. We love what we do and the people we do it with, which is why we welcome every individual, provide them with equal opportunity irrespective of their race, color, national origin, religion, age, gender identity, sexual orientation, veteran, disability or any other legally protected rights that one has.