Senior Account Manager - Alcohol brands (Client Engagement)

Senior Account Manager - Alcohol brands (Client Engagement)

We Are Social is on the lookout for a confident, enthusiastic and passionate Senior Account Manager/Account Supervisor to join our team in Toronto. You’ll have the opportunity to report into the Group Account Director across multiple exciting alcohol brands on one client portfolio.

Our Client Engagement team works closely with the Editorial, Creative, and Strategy teams as well as the Research & Insights and Production leads.

You must have a robust and competent understanding of the social media landscape and social channels, including being on top of all channel developments and the opportunities they offer to brands.

Above all, we want you to have the drive to grow our office through amazing Client Partnerships and be hungry to deliver industry defining work and ideas worth talking about.

What does the role involve?

• Management of day to day client activities
• Overall management of the client relationship; we want you to be a partner, not just a process manager - displaying the interest to get to know their business and help lead the team in offering solutions to their challenges
• Management of the strategic and longer term planning of the overall client accounts
• Manage the status reporting both internally and externally
• Day to day team management - ensuring people across all disciplines who work on the businesses you lead have the information necessary to complete their tasks
• Ensuring that all activity follows sign off processes both for yourself and your team
• Working closely with the Production lead to compile budgets and timing plans for clients
• Forecasting and accurate reconciliations to ensure projects are delivered on time and on budget
• Active involvement in new business pitching and preparation
• Creation of client report presentations as required and appropriate
  
  

What are we looking for?

• A confident, passionate and enthusiastic professional between 5-7 years experience in a creative agency working in social and/or digital, alcohol or other regulated client experience a plus
• Experience in working on luxury clients a strong plus
• Articulate and able to present confidently to both clients and internal team
• A curiosity for the brightest and best in social, and translating this into brilliant creative and editorial executions
• Obsessed with the internet, and can speak only in meme language, if needed!
• Natural curiosity and understanding of consumer behaviours and mindset in social
  
  

What’s in it for you:

We Value The ‘whole You’

• An innovative and entrepreneurial work environment that promotes ingenuity and individuality - with the best of colleagues, and the best of clients
• Hybrid work models and flexible hours, plus a work from anywhere policy for short-term stays in other regions
• Generous Vacation starting at 3 weeks + 1 extra week over the holidays
• Agency summer days (exact policy differs per campus and agency)
• Modern, open co-working spaces with coffee & snack bars, located in great city neighborhoods, close to shops and restaurants and easy access to public transport
• Dogs allowed, dedicated Play Room to support families and Private wellness room (in select offices)
• Team social events - holiday parties, seasonal gatherings, weekly happy hours, inspiring speakers and more!
  
  

We are obsessed with learning and being better humans

• In-house learning & development sessions and annual career and growth conversations’
• Access to internal network of opportunities across all agencies
• Focus on developing BIMPOC Talent via our BIMPOC Mentorship Program
• Internal EDI group(s), programs & initiatives across Plus Company and opportunities to be involved in employee resource group(s)
  
  

We invest in your health and wellness:

• Flexible benefits to support your individual lifestyle and life stage – with access to a personal wellness spending account you can use for a wide range of wellness expenses, including gym membership fees, pet care, education expenses, and much more!
• Comprehensive mental health support including access to a virtual mental health therapy clinic providing you with personalized therapist guided iCBT programs and live therapy, access to health clinicians 24/7, and a holistic array of other health and wellness resources to support you and your family.
• A responsible sick & personal absence days policy designed so you don't have to worry the moment a personal obligation or emergency arises.
• Maternity leave top up program.
  
  

We’re humbled by the number of talented people who apply to work with us every day. And, we thank each and every one of you. Truly. We’ll reach out directly to those we’d like to meet for an interview.

Creating meaningful work means embracing different perspectives. We are an equal opportunity employer and do not discriminate based on age, colour, ability, national origin, race, religion, sex, or sexual orientation. Not only are these provisions protected by provincial and federal law, embracing difference is what makes We Are Social what it is—and we wouldn’t have it any other way. We pride ourselves on our inclusive and accessible workplace. If you need any accommodations during the interview process to make it work for you, let us know.

We’re part of the Plus Company - the Entrepreneurial Network!

Plus Company is a unique partnership of forward-thinking creative agencies. As a network, we unabashedly believe anything is possible. Why? Because possibility is what powers the big dreams and limitless drive of an entrepreneur. And entrepreneurial agencies are what we’re made of. A whole network of them.

Together with Plus Company agencies, we use our collective strengths to form bespoke, innovative and integrated teams that deliver a positive impact on your business. That means faster time to market, less bureaucracy to navigate, and no end to the creative magic-making for our clients.

Employee & Job Applicants Privacy Notice

https://docs.google.com/document/d/e/2PACX-1vQIU40pchmRo2-xnl_UuSHgDa8xkw4fbkr6IZX20PCEdn2E9e3_eBD2chvxT0OWDHlPQicIkWP1kZ58/pub