Gary Newbury, Supply Chain Performance Improvement

Retailers these days are being hit with a double whammy – the pandemic and the war in Ukraine – which are both creating supply chain challenges and driving up their costs.
Those two punches are also hitting the consumer as the flow of goods is interrupted and prices are increasing to meet those rising costs.

Mario Toneguzzi, Senior Reporter with Retail Insider reached out to George Minakakis and Gary Newbury for their views on the current situation facing Canadian retailers

The conflict in Ukraine is likely to cause massive knock-on effects for the already severe inflationary consequences of COVID-19 and is poised to lay bare the fuller extent of the global structural supply chain vulnerabilities which underlie not only just-in-time manufacturing, but globalization itself.

On Friday (10th Feb 2022), Ontario Premier Doug Ford declared a state of emergency to deal with the trucker protest in downtown Ottawa and the blockade at the Ambassador Bridge in Windsor which sees $700 million of two-way trade every day. Protesters were cleared out by law enforcement over the weekend in Windsor.

Ford said prior that he would use legal authorities to urgently enact orders that will make crystal clear it is illegal and punishable to block and impede the movement of… Show more

On Friday (10th Feb 2022), Ontario Premier Doug Ford declared a state of emergency to deal with the trucker protest in downtown Ottawa and the blockade at the Ambassador Bridge in Windsor which sees $700 million of two-way trade every day. Protesters were cleared out by law enforcement over the weekend in Windsor.

Ford said prior that he would use legal authorities to urgently enact orders that will make crystal clear it is illegal and punishable to block and impede the movement of goods, people and services along critical infrastructure.

Here are some retailing op-ed's looking at this situation... Show less

As communities in countries all over the world continue to take steps toward a post-pandemic environment, there remain some lingering issues. Not least of which, impacting both businesses and consumers everywhere, are disruptions to the global supply chain. Precipitated by the outbreak of the COVID-19 virus, and sustained by subsequent spikes in positive cases, the negative results have been highlighted most predominantly by container shortages, port congestion and price inflation. Though these… Show more

As communities in countries all over the world continue to take steps toward a post-pandemic environment, there remain some lingering issues. Not least of which, impacting both businesses and consumers everywhere, are disruptions to the global supply chain. Precipitated by the outbreak of the COVID-19 virus, and sustained by subsequent spikes in positive cases, the negative results have been highlighted most predominantly by container shortages, port congestion and price inflation. Though these challenges persist, exacerbating uncertainty and an unpredictability surrounding the current supply situation, the adversity faced by industries could yet yield some favourable outcomes with respect to reimagining and strengthening partnerships within the retail supply chain, we discuss this situation with retail industry and supply chain expert, Gary Newbury Show less

The speed of electronics innovation has upended nearly every aspect of the supply chain, and the consumer electronics category has been struggling with a shortage of components since
late 2017.

With consumer demand consistently increasing, so is the need for raw materials. As a result, a growing scarcity of raw materials and parts is further straining the already challenging supply chain, prolonging lead times and driving up prices.

In late 2019, as experts stated predicting… Show more

The speed of electronics innovation has upended nearly every aspect of the supply chain, and the consumer electronics category has been struggling with a shortage of components since
late 2017.

With consumer demand consistently increasing, so is the need for raw materials. As a result, a growing scarcity of raw materials and parts is further straining the already challenging supply chain, prolonging lead times and driving up prices.

In late 2019, as experts stated predicting a supply chain comeback,
a new complication emerged—COVID-19.

This report, compiled by Rethink Retail broadens the discussion for the impacts of the pandemic on availability Show less

With a vacancy rate sitting around 30 per cent and lots of empty space in Calgary downtown office buildings these days, some of those properties could be eyed as possible future retail fulfillment centres to meet the growing ecommerce demand and the lack of industrial real estate in the city.

With the opening of its latest store in Calgary, sporting goods retailer Decathlon Canada may be setting the trend for how future warehouse and fulfillment space will look for other retailers in the country.

This article explores various viewpoint from industry specialists.

According to data from Directory of Major Malls / ShoppingCenter.com, there are currently 258 regional and super-regional malls in the U.S. and Canada which are grappling with at least one large anchor closure, which represents 18.3% of the total regional and super-regional mall population they track. Moreover, since data collection lags reality, there are probably more malls battling this phenomenon than the data suggest, with additional closures on the horizon. That’s not to suggest these… Show more

According to data from Directory of Major Malls / ShoppingCenter.com, there are currently 258 regional and super-regional malls in the U.S. and Canada which are grappling with at least one large anchor closure, which represents 18.3% of the total regional and super-regional mall population they track. Moreover, since data collection lags reality, there are probably more malls battling this phenomenon than the data suggest, with additional closures on the horizon. That’s not to suggest these mall owners are resting on their laurels – they’re not. Data from DMM / ShoppingCenters.com also reflect 282 regional and super-regional malls in the U.S. and Canada are currently in some stage of redevelopment. Still, all of this redevelopment begs the question, what is the highest and best use of a shuttered department store attached to a regional or super-regional mall? Show less

Judging the eCommerce Experience Awards (during June 2021 - winners announced 14th September 2021)

http://www.retailawards.ca/2021-winners

Canadian shopping centre owner Cadillac Fairview has launched a unique delivery service for the Greater Toronto Area, through CF Sherway Gardens, with plans to introduce CF Delivery in the near future to major markets in Vancouver and Montreal.


Cadillac Fairview has partnered with Swyft to offer retailers at CF shopping centres preferred shipping rates and a “compelling, centralized environment to complement their existing omni-channel logistics.”

Various retailing commentators contribute to the recent announcement of Hudson Bay Company splitting business between online and store network. Contributors from both The Retail Code and The Business of Retail.

We’ve seen huge shifts in the retail marketplace and as a result, there are now aspects that must fit in the modern retail operating model. This episode was recorded at the virtual event, Retail Transformation Live, so join Oliver Banks to explore further. You’ll learn about 8 elements to build into your retail operating model. Plus, also hear special guest appearances from Gary Newbury and Jeffrey Roberts.

What do diapers, computer chips, lumber, and your morning coffee have in common? They are all getting more difficult to procure right now, thanks to the unprecedented supply chain disruption caused by the worldwide COVID-19 pandemic.

Montreal-based footwear brand Aldo is piloting livestream shopping as the company innovates amid a rapidly changing retail world. This spring the brand tested the concept with considerable success and it is now strategizing a larger rollout in various markets.

For the livestream shopping pilot, Aldo partnered with celebrity stylist Mimi Cuttrell and Los Angeles-based entertainer Nate Wyatt to host the event. The duo shared their style-tips on how to wear various styles of Aldo shoes and… Show more

Montreal-based footwear brand Aldo is piloting livestream shopping as the company innovates amid a rapidly changing retail world. This spring the brand tested the concept with considerable success and it is now strategizing a larger rollout in various markets.

For the livestream shopping pilot, Aldo partnered with celebrity stylist Mimi Cuttrell and Los Angeles-based entertainer Nate Wyatt to host the event. The duo shared their style-tips on how to wear various styles of Aldo shoes and accessories, and viewers were able to shop the spring 2021 collection instantly in stream during the show.

Retail Insider brought together a panel of experts to comment on this item and trends being seen currently in Canadian retailing. Show less

Landlord Oxford Properties announced this week that it is launching same-day delivery from its shopping centres in an effort to gain consumer market share amid a changing world and the COVID-19 pandemic. The new ‘ShipNow’ initiative launches initially at the Square One shopping centre in Mississauga and will be rolled out to other Oxford-managed shopping centres in Canada in due course.

In this week’s newsletter, we talk about the impacts of globalization in retail from sourcing, manufacturing, supply chain and logistics.

Contacted for a perspective on the recent Suez Canal incident

A general "off schedule" conversation with the Launch It Podcast group to discuss retail logistics and supply chains within Canadian retailers and more.

After three years, the Ted Rogers Retail Conference returns! Curated for
students, by students, hosted by professionals. This event aims to strengthen each of the pillars of academic success for the students attending; social, professional and academic. The event objective is
to provide insight to students on the diversity of the retail industry and the career
opportunities.

Facilitated the retail supply chain… Show more

After three years, the Ted Rogers Retail Conference returns! Curated for
students, by students, hosted by professionals. This event aims to strengthen each of the pillars of academic success for the students attending; social, professional and academic. The event objective is
to provide insight to students on the diversity of the retail industry and the career
opportunities.

Facilitated the retail supply chain panel

https://www.linkedin.com/posts/last-mile_retail-agile-innovative-activity-6778747354058244096-KInG

Show less

Here, I discussed the challenges faced within Retail supply chains & The Last Mile, and explored many areas of how a retailer needs to work through this period with clarification of Vision, questioning silos during 2020s, and how Retail Propositions need to look as we stare into the barrel of disruption we have been working through over the last year.

We touched on the five pillars of alignable supply chain components #Processess, #Systems, #Architecture, #Culture and #KPIs), talked… Show more

Here, I discussed the challenges faced within Retail supply chains & The Last Mile, and explored many areas of how a retailer needs to work through this period with clarification of Vision, questioning silos during 2020s, and how Retail Propositions need to look as we stare into the barrel of disruption we have been working through over the last year.

We touched on the five pillars of alignable supply chain components #Processess, #Systems, #Architecture, #Culture and #KPIs), talked about the emiseration of differentiation in preference to cutting prices to mistakenly buy loyalty and ended up with some of the challenges in Design and Execution of the apparel supply chains before wrapping up.

More details can be viewed here...

https://blog.hotwax.co/podcast/mission-critical-supply-chain-with-gary-newbury?utm_campaign=podcast%20promotion%20-%20Arkaditya&utm_source=linkedin&utm_medium=social&utm_term=HotWax%20Commerce%20Podcast&utm_content=Mission%20Critical%20Supply%20Chain%20with%20Gary%20Newbury Show less

There has been a lot of headlines and analysis recently generated by the media concerning the impacts of the COVID-19 global pandemic and what it all means for the retail industry. Much of the writing and reporting thus far has, for good or ill, focused on some of the more significant ramifications that have come about as a result of these uncertain times, including the rashes of insolvencies and store closures that have occurred over the course of the past year, as well as the marked decrease… Show more

There has been a lot of headlines and analysis recently generated by the media concerning the impacts of the COVID-19 global pandemic and what it all means for the retail industry. Much of the writing and reporting thus far has, for good or ill, focused on some of the more significant ramifications that have come about as a result of these uncertain times, including the rashes of insolvencies and store closures that have occurred over the course of the past year, as well as the marked decrease in retail sales in 2020. Show less

As tumultuous as 2020 was for the retail industry, it revealed some pretty large disparities between small to mid-tier retailers and big box retailers.

Retailers didn’t have the luxury of A/B testing channels or offerings–most had to adopt a “jump in and figure it out as we go” mentality.

We wanted to dive into this conversation more and explore other areas of disparity between retailers, so I sat down with Ricardo Belmar and Gary Newbury, a Canadian-based Interim Executive who… Show more

As tumultuous as 2020 was for the retail industry, it revealed some pretty large disparities between small to mid-tier retailers and big box retailers.

Retailers didn’t have the luxury of A/B testing channels or offerings–most had to adopt a “jump in and figure it out as we go” mentality.

We wanted to dive into this conversation more and explore other areas of disparity between retailers, so I sat down with Ricardo Belmar and Gary Newbury, a Canadian-based Interim Executive who specializes in effecting rapid change within Retail Supply Chains and The Last Mile, to get their take. Show less

A range of Retailing experts talk through the risks and opportunities relating to the proposed scaling back of retailing restrictions in Ontario during February.

An "Ask The Expert" panel discussion with Erik Valiquette - President of the Canadian Blockchain Supply Chain Association

CITT TAC's first podcast commencing with a discussion around Blockchain.

An orientation within the technology and how this can improve efficiency, control and visibility within end to end supply chain crossing multiple organisations.

Experts comment on the potential increased consumer preference for "Buy Local" in the light of the challenges arising from the pandemic.

Pages 81 - 87

Canadian pharmacy chain Rexall has teamed up with Uber Eats to give customers
access to more than 800 healthcare products, for in-store pick-up or delivery, available
at 200 locations across Canada.

Asked to reflect on the movement towards using a crowd sourced delivery partner as opposed to the "personal shopper" proposition offered by Instacart

On Tuesday 12th January, Ontario declared a second Provincial Emergency to address the COVID-19 crisis by issuing a Stay-at-Home Order and Introducing enhanced enforcement measures to reduce mobility.

Among other measures it declared that all non-essential retail stores, including hardware stores, alcohol retailers, and those offering curbside pickup or delivery, must open no earlier than 7 a.m. and close no later than 8 p.m. The restricted hours of operation do not apply to stores that… Show more

On Tuesday 12th January, Ontario declared a second Provincial Emergency to address the COVID-19 crisis by issuing a Stay-at-Home Order and Introducing enhanced enforcement measures to reduce mobility.

Among other measures it declared that all non-essential retail stores, including hardware stores, alcohol retailers, and those offering curbside pickup or delivery, must open no earlier than 7 a.m. and close no later than 8 p.m. The restricted hours of operation do not apply to stores that primarily sell food, pharmacies, gas stations, convenience stores, and restaurants for takeout or delivery. Show less

The Ontario government, in consultation with the Chief Medical Officer of Health, is extending all COVID-19 orders currently in force under the Reopening Ontario Act until January 20, 2021.

The announcement came the same day (Thursday) that iconic Canadian retailer Hudson’s Bay issued a statement related to its application for a judicial review of the current regulations governing non-essential retail in Toronto and Peel.

Original… Show more

The Ontario government, in consultation with the Chief Medical Officer of Health, is extending all COVID-19 orders currently in force under the Reopening Ontario Act until January 20, 2021.

The announcement came the same day (Thursday) that iconic Canadian retailer Hudson’s Bay issued a statement related to its application for a judicial review of the current regulations governing non-essential retail in Toronto and Peel.

Original URL
https://www.retail-insider.com/retail-insider/2020/12/ontario-retail-shutdown-extension-into-january-2021-will-cause-severe-harm-to-industry-experts/?utm_source=Retail+Insider+Newsletter&utm_campaign=1d40d09765-EMAIL_CAMPAIGN_2020_12_11_06_37&utm_medium=email&utm_term=0_659c2a0c20-1d40d09765-113761601

Also reflected in BlogTO (c. 24/12/2020)
https://www.blogto.com/fashion_style/2020/12/how-holiday-gift-sales-are-going-some-local-stores-toronto/ Show less

We’re hearing a lot about the use of drones lately in the retail landscape and the prospect is good that the trend will continue in the future as they become more popular for both retailers and consumers.

Supply chains create competitive advantages in the changing retail landscape. Everyone can see and understand the importance of retailers being able to effectively and reliably put products in the right place at the right time. But we've also seen the importance of having an agile supply chain. In this podcast episode, we're exploring this with supply chain expert, Gary Newbury.

Grocery stores in Canada need to invest in robust e-commerce capabilities to prevent a repeat of stock-outs and long delivery delays that disappointed large numbers of customers who opted for virtual shopping at the onset of the coronavirus pandemic, according to a food industry expert at the FreightWaves Last Mile Logistics Summit.

Canadians are hungry to shop online for food and staples, but the grocery sector’s infrastructure significantly lags demand, said Gary Newbury, who spent 30… Show more

Grocery stores in Canada need to invest in robust e-commerce capabilities to prevent a repeat of stock-outs and long delivery delays that disappointed large numbers of customers who opted for virtual shopping at the onset of the coronavirus pandemic, according to a food industry expert at the FreightWaves Last Mile Logistics Summit.

Canadians are hungry to shop online for food and staples, but the grocery sector’s infrastructure significantly lags demand, said Gary Newbury, who spent 30 years reshaping distribution networks for Gordon Food Service in the U.K. and Canada. Show less

As we entered the lockdown, a group of Canadian Retailing thought leaders came together to collaborate and share their insights on key challenges and strategies retailers need to address to win in the digital age. This group, called the “Business of Retail”, frequently assemble to discuss key topics of the day from an executive viewpoint across store retailing, supply chain, digital fulfillment, merchandising and estates, surfacing key themes beneath the headlines.

During this live… Show more

As we entered the lockdown, a group of Canadian Retailing thought leaders came together to collaborate and share their insights on key challenges and strategies retailers need to address to win in the digital age. This group, called the “Business of Retail”, frequently assemble to discuss key topics of the day from an executive viewpoint across store retailing, supply chain, digital fulfillment, merchandising and estates, surfacing key themes beneath the headlines.

During this live discussion, this group will consider the question: The pandemic has affected how retailers have thought about the resiliency of their supply chain organisation, their digital fulfillment capabilities and their traditional peak trading and promotional preparations. What are the key challenges retailers must face as they look to assign more importance to these areas as they look to thrive beyond 2020?

This Session Developed in Partnership with CITT Show less

Given this tumultuous period which was unexpected and unprecedented in its socio-economic force, it is clear, retailers must accelerate their transformational journeys/programs to remain relevant and profitable. To survive and thrive, they must now reinvent. He will discuss some of the structural changes retailers must face up to, how the internal supply chain must be rescoped and “joined up” to operate frictionlessly, the rise of both marketing and supply chain dynamics/interplay as retailers… Show more

Given this tumultuous period which was unexpected and unprecedented in its socio-economic force, it is clear, retailers must accelerate their transformational journeys/programs to remain relevant and profitable. To survive and thrive, they must now reinvent. He will discuss some of the structural changes retailers must face up to, how the internal supply chain must be rescoped and “joined up” to operate frictionlessly, the rise of both marketing and supply chain dynamics/interplay as retailers reprioritise what is important and obstacles senior teams need to address to be successful.

Gary will conclude with one perspective on the future of Canadian retailing for the 2020s, the potential supply chain design, organization and executional approaches required to succeed. He will paint a picture of the considerations retailers need to think about as they position themselves beyond competing on price. He proposes they focus, instead, into a clearly differentiated proposition, face up to a continuous cycle of reinvention of their retailing concepts to keep driving sustainable profitability.

The format will be for Gary to lead with an abridged presentation of broadly 20-25 minutes then open up to audience discussion.

3Dbc++50 Show less

Contacted by Retail Insider during August 2020 for my perspective on the Canadian Competition Board's interest in Amazon's "alleged" anti-competitive activities on the virtual shelf.

Contacted by Retail Insider for my thoughts on the recent development with Costco using Instacart for 2-hour Same Day home delivery service.

COVID-19 has created challenges and opportunities on a massive scale globally. The pandemic has forced businesses to adapt all elements of their enterprise to stay competitive during this transition to a “new normal.” Supply chains have been especially impacted negatively.

This event is a practical conversation around the transforming supply chains:
- Taking advantage of disruption for supply chain transformation
- Flexibility vs optimization – ambiguity in supply chain… Show more

COVID-19 has created challenges and opportunities on a massive scale globally. The pandemic has forced businesses to adapt all elements of their enterprise to stay competitive during this transition to a “new normal.” Supply chains have been especially impacted negatively.

This event is a practical conversation around the transforming supply chains:
- Taking advantage of disruption for supply chain transformation
- Flexibility vs optimization – ambiguity in supply chain decision making
- Post Covid-19 supply chains – will we recognize them?

Presented by Gunjan Syal and Nick Gaganiarus
"Surprise" guest commentator - Gary Newbury Show less

Last-mile delivery is the most inefficient process for more than half of North American Transportation & Logistics companies, says a new global report commissioned by SOTI in partnership with Arlington Research.

STAKES HAVE NEVER BEEN HIGHER FOR TRANSPORTATION AND LOGISTICS COMPANIES AS CONSUMER HABITS SHIFT

In an era where e-commerce is exploding and consumers are expecting rapid, often same-day deliveries, the report titled The Last Mile Sprint: State of Mobility in… Show more

Last-mile delivery is the most inefficient process for more than half of North American Transportation & Logistics companies, says a new global report commissioned by SOTI in partnership with Arlington Research.

STAKES HAVE NEVER BEEN HIGHER FOR TRANSPORTATION AND LOGISTICS COMPANIES AS CONSUMER HABITS SHIFT

In an era where e-commerce is exploding and consumers are expecting rapid, often same-day deliveries, the report titled The Last Mile Sprint: State of Mobility in Transportation and Logistics, said 78 percent of companies in Canada in Transportation & Logistics say last-mile delivery is the most inefficient process of the entire supply chain. In comparison, 59 percent of those companies in the U.S. felt that way. Show less

Contacted by Retail Insider for my thoughts regarding today's announcement from Sobeys of an ambitious $2B investment plan for the next three years, building on Project Sunrise.

Gary will help the audience orientate fundamental changes emerging from COVID-19 for government, businesses and individuals, following States of Emergency being announced, state-mandated closure of businesses, enormous fiscal expenditures with disruption of many things we had previously assigned value to, in parallel to an economic downturn never previously experienced in Canadian history.

He will discuss 5 key factors impacts consumer mindsets, how these have developed and how these may… Show more

Gary will help the audience orientate fundamental changes emerging from COVID-19 for government, businesses and individuals, following States of Emergency being announced, state-mandated closure of businesses, enormous fiscal expenditures with disruption of many things we had previously assigned value to, in parallel to an economic downturn never previously experienced in Canadian history.

He will discuss 5 key factors impacts consumer mindsets, how these have developed and how these may influence future consumption choices. He will start by laying out some pre-Covid stats showing fragility in our preparation as a society to deal with this episodic discontinuity event.

Given this tumultuous period was unprecedented in its socio-economic force, retailers must accelerate their digital transformations to remain relevant and profitable. Gary will detail three key steps retailers must travel through to win. He will discuss some of the structural changes retailers must face up to, how the internal supply chain must be rescoped and “joined up” to operate frictionlessly, the rise of marketing and supply chain interplay as retailers reprioritise, the obstacles senior teams will face and the qualities of supply chain leaders must drive for to be successful.

He will reflect on demand and supply shocks experienced, how the “Bullwhip” effect did not happen immediately, and challenge the quality of business continuity plans which have been seriously flawed. He will paint a picture of the future challenges geographically extended supply chain face.

Gary will conclude with a perspective on the future of Canadian retailing, the potential supply chain design, organization and executional approaches required to succeed. He will paint a picture of retailers as they position themselves beyond competing on price and focus into a clearly differentiated proposition, face up to a continuous cycle of reinvention of their retailing concepts to keep driving sustainable profits.

9l%8..qd Show less

Gary will help the audience orientate fundamental changes emerging from COVID-19 for government, businesses and individuals, following States of Emergency being announced, state-mandated closure of businesses, enormous fiscal expenditures with disruption of many things we had previously assigned value to, in parallel to an economic downturn never previously experienced in Canadian history.

He will discuss 5 key factors impacts consumer mindsets, how these have developed and how these may… Show more

Gary will help the audience orientate fundamental changes emerging from COVID-19 for government, businesses and individuals, following States of Emergency being announced, state-mandated closure of businesses, enormous fiscal expenditures with disruption of many things we had previously assigned value to, in parallel to an economic downturn never previously experienced in Canadian history.

He will discuss 5 key factors impacts consumer mindsets, how these have developed and how these may influence future consumption choices. He will start by laying out some pre-Covid stats showing fragility in our preparation as a society to deal with this episodic discontinuity event.

Given this tumultuous period was unprecedented in its socio-economic force, retailers must accelerate their digital transformations to remain relevant and profitable. Gary will detail three key steps retailers must travel through to win. He will discuss some of the structural changes retailers must face up to, how the internal supply chain must be rescoped and “joined up” to operate frictionlessly, the rise of marketing and supply chain interplay as retailers reprioritise, the obstacles senior teams will face and the qualities of supply chain leaders must drive for to be successful.

He will reflect on demand and supply shocks experienced, how the “Bullwhip” effect did not happen immediately, and challenge the quality of business continuity plans which have been seriously flawed. He will paint a picture of the future challenges geographically extended supply chain face.

Gary will conclude with a perspective on the future of Canadian retailing, the potential supply chain design, organization and executional approaches required to succeed. He will paint a picture of retailers as they position themselves beyond competing on price and focus into a clearly differentiated proposition, face up to a continuous cycle of reinvention of their retailing concepts to keep driving sustainable profitability. Show less

During this brief presentation, Gary Newbury will touch on the formative drivers of the "New Consumer", stress, through the a high level review of Canadian retailing history, why retailers MUST re-invent and the approach they could chose to follow and finally, some of the key leadership qualities for Supply Chain Leaders in the New Age of retailing, and of business more generally.

The presentation can be found under the "Live Chat" series, dated 26th May 2020

Finding the New Normal in Retail Supply Chains: Gary Newbury Speaks About COVID-19 Responses and Talent. In this instalment, we spoke about:

•How the COVID-19 crisis has forced many retailers to expand their eCommerce capabilities with curbside delivery, and the talent implications for companies that may not have had this capacity in-house already.
•How companies can adapt their talent management strategy to prioritize both daily firefighting and larger strategic transformation, and… Show more

Finding the New Normal in Retail Supply Chains: Gary Newbury Speaks About COVID-19 Responses and Talent. In this instalment, we spoke about:

•How the COVID-19 crisis has forced many retailers to expand their eCommerce capabilities with curbside delivery, and the talent implications for companies that may not have had this capacity in-house already.
•How companies can adapt their talent management strategy to prioritize both daily firefighting and larger strategic transformation, and
•What retailers should consider when searching for strategic leaders who can help them win the market in the next decade.
Show less

An off-schedule podcast panel discussion with retail industry experts Gary Newbury, David Ian Gray and George Minakakis discussing the impact of COVID-19 on Canadian retailers, and what the future might hold.

Interview Details:
Gary Newbury Transforms Retail Supply Chain, Logistics & Last Mile Outcomes During Disruption...Rapidly
David Ian Gray, founder and strategist at DIG360 Consulting Ltd.
George Minakakis, Chief Executive Officer at Inception Retail Group Inc.

The necessity of responding to COVID-19 pandemic has caused radical shifts in the economy – both for industries whose operations who have been impacted, and for industries who have to radically rethink consumer demand. And perhaps no industry has been more impacted in the immediate term than Retail – an industry which was already in upheaval with the rise of eCommerce, Amazon and other rapid changes in technology and consumer behaviour.

We spoke about:

a) What retail leaders are… Show more

The necessity of responding to COVID-19 pandemic has caused radical shifts in the economy – both for industries whose operations who have been impacted, and for industries who have to radically rethink consumer demand. And perhaps no industry has been more impacted in the immediate term than Retail – an industry which was already in upheaval with the rise of eCommerce, Amazon and other rapid changes in technology and consumer behaviour.

We spoke about:

a) What retail leaders are seeing on the ground, both in terms of consumer behaviour and operational changes.
b) The pressure faced by retailers in a time of increased demand for certain consumer products.
c) The way that retailers can respond, in the short, medium and long term – and how this dovetails with opportunities for larger transformations that will make them more nimble and competitive in the future.

http://www.argentus.com/the-radically-different-retail-landscape-after-covid-19-our-interview-with-executive-gary-newbury/ Show less

We’re joined by Ricardo Belmar, Gary Newbury and AJ Mak. Ricardo is the senior director of global enterprise marketing at InfoVista and a retail influencer with 20 years of industry experience focusing on digital transformation. He’s also a RETHINK Retail advisor. Gary is one of Canada’s top internationally seasoned end to end retail supply chain executives. AJ is the founder and CEO of Chain of Demand, a predictive analytics company that uses AI algorithms to minimize inventory risk and… Show more

We’re joined by Ricardo Belmar, Gary Newbury and AJ Mak. Ricardo is the senior director of global enterprise marketing at InfoVista and a retail influencer with 20 years of industry experience focusing on digital transformation. He’s also a RETHINK Retail advisor. Gary is one of Canada’s top internationally seasoned end to end retail supply chain executives. AJ is the founder and CEO of Chain of Demand, a predictive analytics company that uses AI algorithms to minimize inventory risk and maximize margins for retailers. Show less

As an expert in retail supply chain strategy and executing transformational change, Retail Insider interviewed Gary Newbury to provide a broad outline of three phases Canadian retailers will need to navigate to respond positively to the COVID19 discontinuity event if they chose to be successful during 2021.

Link to original copy https://www.retail-insider.com/retail-insider/2020/4/canadian-retailers-must-rethink-supply-chain-amid-vastly-changing-times-expert

An off-schedule podcast interview with industry experts Gary Newbury and John McClymont about why click-and-collect will dominate in the face of costly and often unprofitable home delivery.

Mr. Newbury and Mr. McClymont also discuss supply chain strategies amid COVID-19 as well as the future of the industry.

A collaboration to develop a short checklist to "essential" retailers of key areas for consideration - March 2020

An initial briefing resulting from a collaboration with some of Canadian Retailing's top experts. A refined report/document to be available in due course.

This "Draft Report" looks at some of the short range difficulties facing consumers and retailers alike and navigates one potential course of many which may develop through to 2021.

Depending on the severity of the current lock down period (which itself depends on Canadians taking our current situation seriously and applying… Show more

An initial briefing resulting from a collaboration with some of Canadian Retailing's top experts. A refined report/document to be available in due course.

This "Draft Report" looks at some of the short range difficulties facing consumers and retailers alike and navigates one potential course of many which may develop through to 2021.

Depending on the severity of the current lock down period (which itself depends on Canadians taking our current situation seriously and applying personal hygiene disciplines and social distancing), could lead to an extended period of uncertainty which many retailers, who struggled throughout 2019 with profitability and relevancy, will not sustain.

It is an unprecedented period in Canadian retailing history we are entering. Many components of what we knew to be true and could be relied upon up until yesterday will start to reshape. We will have to unlearn many lessons and paradigms which have been historically successful, but now may be irrelevant to the challenges in getting to 2021 and beyond. Show less

Welcome to the second part of our interview with Supply Chain Retail Transformation Executive Gary Newbury. In Part 1, Gary offered his insights on a range of topics in the fast-changing world of Retail, which has been revolutionized by the advent of eCommerce and Omnichannel. New giants like Amazon and Walmart have used digital technology to improve customer experiences and force legacy retailers to adapt or – in the case of many of the “dinosaurs” that have folded over the past several years… Show more

Welcome to the second part of our interview with Supply Chain Retail Transformation Executive Gary Newbury. In Part 1, Gary offered his insights on a range of topics in the fast-changing world of Retail, which has been revolutionized by the advent of eCommerce and Omnichannel. New giants like Amazon and Walmart have used digital technology to improve customer experiences and force legacy retailers to adapt or – in the case of many of the “dinosaurs” that have folded over the past several years – perish.

In this second part of our discussion, we spoke about:

What companies should focus on from a talent perspective when trying to modernize their retail Supply Chains to compete in 2020 and beyond.
The biggest barriers that retailers face in the market for Supply Chain talent, and common skills shortages.
Technologies and trends set to further redefine Retail over the next 5 years, and how companies should asses their adoption strategies. Show less

Is there more than one way to fulfill the Last Mile? Let’s ask key supply chain executives active in developing responses to emerging consumer demands for convenience.

Gary Newbury, a Retail Supply Chain and Last Mile specialist, will lead an engaging fireside chat-style keynote discussion with leading supply chain executives faced with the advent of the digital age where consumers are increasingly defining what, when, how and where they fulfill their needs and wants. Consumers expect… Show more

Is there more than one way to fulfill the Last Mile? Let’s ask key supply chain executives active in developing responses to emerging consumer demands for convenience.

Gary Newbury, a Retail Supply Chain and Last Mile specialist, will lead an engaging fireside chat-style keynote discussion with leading supply chain executives faced with the advent of the digital age where consumers are increasingly defining what, when, how and where they fulfill their needs and wants. Consumers expect fast, efficient, frictionless responses from retailers' supply chains.

Find out how some leading supply chain executives are developing supply chain and last mile strategies to provide competitive advantage in the current retail landscape.

Discussion Leader:
Gary Newbury, Fmr Last Mile Strategy and Distribution Network Efficiencies, Gordon Food Services

Panellists:
Jon Ratnasamy, Director, Distribution & Logistics, Wolseley Canada
Marrick McDonald, President, APICS Toronto Chapter & Fmr Terminal Manager, Large Parcel/Final Mile Delivery, Wayfair

https://www.dlssummit.com/en/conference-program/2019-conference-program.html

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Perhaps no industry’s Supply Chain needs have changed as much in the past decade as the Retail industry. As we’ve written about, the rise of eCommerce and Omnichannel has transformed the space. Customers’ expectations continue to rise in a world of next-day and same-day delivery, and innovators have thrived while a lot of the “dinosaurs” – the former titans of the industry – have folded.

It’s a fascinating industry in flux, and the Supply Chain challenges – as well as opportunities —… Show more

Perhaps no industry’s Supply Chain needs have changed as much in the past decade as the Retail industry. As we’ve written about, the rise of eCommerce and Omnichannel has transformed the space. Customers’ expectations continue to rise in a world of next-day and same-day delivery, and innovators have thrived while a lot of the “dinosaurs” – the former titans of the industry – have folded.

It’s a fascinating industry in flux, and the Supply Chain challenges – as well as opportunities — have never been greater.

That’s why we sat down with Gary Newbury for this latest installment of our interview series. Gary is a Retail Supply Chain Strategist and Serial Transformation Executive with an extensive track record of boosting Supply Chain agility for some of the biggest brands in the UK and Canada. He’s a deeply strategic Supply Chain thinker, with deep understanding of challenges and opportunities in the Retail space. He’s also on the lookout for the next Canadian retailer to which he can bring his considerable Supply Chain transformation talents. Show less

Retail supply chain strategist and serial transformation executive Gary Newbury is on the show. Listen as we explore why some retailers need to reimagine the backroom, hire a Chief Supply Chain Officer and get back to basics to optimize fundamental processes — not the latest SCM product. 🎙️

#RETHINKRetail #retailpodcast #businesspodcast #retailtrends #podcast #retail #retailers #customers #consumers #supplychain #supplychainstrategy #retailstrategy #lastmile

How The Supply Chain Can Help Retailers Excel in the Digital Age

With the emergence of "Place" increasingly becoming prominant in a retailer's marketing mix, a strategic review of upcoming changes retail supply chain need to build capabilities around and key issues which retailers must resolve to move forward in the design of dynamic distribution networks and supply chains.

A strategic review of Canadian based retailing as 2020 fast approaches. The presentation provides one perspective how supply chains need to be developed to meet emerging consumer trends for speed and convenience.

There are early indications from existing models facilitating "Store of the Future" concepts and providing speed to market via a shorter Last Mile service operations, convergent supply chains need to be created to help retailers get to where they need to be.

The movement… Show more

A strategic review of Canadian based retailing as 2020 fast approaches. The presentation provides one perspective how supply chains need to be developed to meet emerging consumer trends for speed and convenience.

There are early indications from existing models facilitating "Store of the Future" concepts and providing speed to market via a shorter Last Mile service operations, convergent supply chains need to be created to help retailers get to where they need to be.

The movement to continuous re-invention is coming, CPGs need to be ready to harness the changes to win in their channels to market, at shelf level and in the consumers home. Show less

The multi-channel consumers' increasing expectations for speed and convenience has prompted retailers to revamp their supply chains - delighting the consumer via delivery experience, innovating fulfillment practices, leveraging data and new business models to drive growth. While transformation is still underway, there’s a lot we can learn from the retail battlefield. This panel discussion focuses on the opportunities, challenges and developments for retail supply chains across North… Show more

The multi-channel consumers' increasing expectations for speed and convenience has prompted retailers to revamp their supply chains - delighting the consumer via delivery experience, innovating fulfillment practices, leveraging data and new business models to drive growth. While transformation is still underway, there’s a lot we can learn from the retail battlefield. This panel discussion focuses on the opportunities, challenges and developments for retail supply chains across North America.

SCMA Video https://www.linkedin.com/feed/update/urn:li:activity:6545342253399965696/
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Judging Omnichannel Excellence submissions on behalf of RCC for Store 2019

This breakout panel session discusses the historical structure of supply chains and challenges faced by retailers in transforming their distribution networks to handle continuously evolving demands from today’s consumers reviewing, among others:

• How key customer requirements are driving the current shift in retail buying patterns
• How automation is transforming retail supply chain operations
• How consumer demand for service level options affect retail supply chain… Show more

This breakout panel session discusses the historical structure of supply chains and challenges faced by retailers in transforming their distribution networks to handle continuously evolving demands from today’s consumers reviewing, among others:

• How key customer requirements are driving the current shift in retail buying patterns
• How automation is transforming retail supply chain operations
• How consumer demand for service level options affect retail supply chain operations
• What is keeping supply chain managers awake at night, and ultimately where are the property based opportunities (e.g. micro-fulfillment centres, backroom sortation etc)
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Goods bought via eCommerce are a huge part of freight forwarder volumes. This trend is expected to increase. Navigating in the changing eCommerce landscape will mean having agility to deal with peaks and valleys, better visibility into source to final mile forecasting, and optimizing relationships across the supply chain.

Key Takeaways: eCommerce is pushing the agenda and shifting traditional patterns around peak season, around preferred modes of transport, and around the roles… Show more

Goods bought via eCommerce are a huge part of freight forwarder volumes. This trend is expected to increase. Navigating in the changing eCommerce landscape will mean having agility to deal with peaks and valleys, better visibility into source to final mile forecasting, and optimizing relationships across the supply chain.

Key Takeaways: eCommerce is pushing the agenda and shifting traditional patterns around peak season, around preferred modes of transport, and around the roles transportation providers are playing. Learn the best strategies and understand the key trends. This panel aims to discuss the perspectives and requirements of regulators domestically and worldwide, retailers/shippers, carriers and forwarders at various points in the chain.

Panelists:
Mike Leahy Executive Director | Commercial Program Directorate, Canadian Border Services Agency
Ryan Persad Director Supply Chain Business Development | Purolator Inc.
Gary Newbury Last Mile Design and Implementation Executive Lead - GFS Canada
Moderator: John Tenpenny Editor | Canadian Shipper

https://ciffaconference2018.com/agenda/#toggle-id-2 Show less

The 2018 E-commerce and Fulfillment Forum:

The Last Mile - A critical review of how retail organizations approach the last mile – the pitfalls, challenges and opportunities.

Outlining how speed to market is a key differentiation and how the whole end to end supply chain must engage in the fulfillment approach, rather than the silo’d view of “the delivery truck”.
Understanding how the singles fulfillment piece (eComm) ultimately must converge with the the stores fulfillment… Show more

The 2018 E-commerce and Fulfillment Forum:

The Last Mile - A critical review of how retail organizations approach the last mile – the pitfalls, challenges and opportunities.

Outlining how speed to market is a key differentiation and how the whole end to end supply chain must engage in the fulfillment approach, rather than the silo’d view of “the delivery truck”.
Understanding how the singles fulfillment piece (eComm) ultimately must converge with the the stores fulfillment process for the distribution network to be commercially effective

http://www.ecommercefulfillmentforum.cushwakesites.com/speakers.html Show less

Judging retail supply chain innovation applications on behalf of RCC for Store 2018

Every Canadian retailer is concerned with how to remain relevant in the digital age and handling online sales more efficiently. This webinar focuses on last mile fulfillment within the fast-growing online volumes being experienced by many of our retailers.

The digital transformation process is discussed and some of the myths that it is all about technology or the online world are dispelled, focusing on the strong strategic role supply chain leaders will have in the digital age and… Show more

Every Canadian retailer is concerned with how to remain relevant in the digital age and handling online sales more efficiently. This webinar focuses on last mile fulfillment within the fast-growing online volumes being experienced by many of our retailers.

The digital transformation process is discussed and some of the myths that it is all about technology or the online world are dispelled, focusing on the strong strategic role supply chain leaders will have in the digital age and ongoing transformation process.

The presentation touches on Omni-channel pillars and Last Mile fulfillment with some of the current thoughts retailers have (or should be having), about how to develop their store network in terms of speed to market. Show less

Research conducted during September 2017 into Canadian Retail discussing key industry terms, last mile fulfillment models, short terms challenges - the current focus of the C suite, background micro and macro factors impacting on the retail environment in Canada, focusing on the key challenges facing retailers for 2018

Learn what factors need consideration as B2C businesses move to supplement their pallet handling approaches. Designing in efficiency during concept, and optimising extended supply chain performance is key to sustaining business profitability

Inventory management and reducing “cost per case” are constant pressure points creating financial and operational stress for many companies. Understanding the “why” at SKU level can help remove much rework, waste and extra costs. Too little… Show more

Learn what factors need consideration as B2C businesses move to supplement their pallet handling approaches. Designing in efficiency during concept, and optimising extended supply chain performance is key to sustaining business profitability

Inventory management and reducing “cost per case” are constant pressure points creating financial and operational stress for many companies. Understanding the “why” at SKU level can help remove much rework, waste and extra costs. Too little inventory can result in out of stocks, customer dissatisfaction and even permanent customer loss; too much means tying up operational cashflow, space and risks obsolescence.

Long term business profitability can depend on correctly designing the end to end supply chain for optimal efficiency/productivity so all partners win, rather than optimising parts of the value chain for a suboptimal whole.

Effective inventory management and warehouse design principles can free up valuable warehouse and supply chain capacity, improving "speed to market", profitability and brand loyalty.

In this presentation, you’ll learn about where organizations can benefit from a renewed focus on the value of inventory and warehouse efficiency, to challenge traditional methods and to take a wider view of the extended supply chain to benefit the customer. Show less

Presentation of high level findings from September 2017's research from structured interviews with Canadian leaders in retail, supply chain and digital to establish the opportunities and challenges inhibiting progress towards achieving a fully integrated omni-channel extended supply chain. The findings shared gave a high level summary of key factors inhibiting this digital transformation

The rapid growth of eCommerce in Canada has exposed new risks to both retailers and consumers. The Last Mile, or the last step of the supply chain between the retailer & the consumer is no longer just within the safe confines of the bricks and mortar store. eCommerce transactions can have products shipped to the doorstep, post offices, click and collect locations, courier depots, concierge desks and more. This wide array of options has exposed new risks, and new weaknesses in the chain that… Show more

The rapid growth of eCommerce in Canada has exposed new risks to both retailers and consumers. The Last Mile, or the last step of the supply chain between the retailer & the consumer is no longer just within the safe confines of the bricks and mortar store. eCommerce transactions can have products shipped to the doorstep, post offices, click and collect locations, courier depots, concierge desks and more. This wide array of options has exposed new risks, and new weaknesses in the chain that criminals can take advantage of. In this session, retailers and supply chain experts come together to discuss strategies to secure and defend this new frontier. Show less

A short white paper introducing automated lockers (temp controlled), showing how they can be a useful application/asset within an integrated Last Mile Solution for retailers keen to deliver consumer convenience

It’s the biggest challenge facing retailers who want to offer a fantastic omnichannel experience to their customers; what fulfillment strategy is efficient, cost effective, and provides the best possible customer experience?

This question has caused many sleepless nights for retailers, but at the same time constantly evolving consumer demand has forged tremendous ingenuity and innovation. In this session, leaders in last mile execution will come together to discuss what works, and what… Show more

It’s the biggest challenge facing retailers who want to offer a fantastic omnichannel experience to their customers; what fulfillment strategy is efficient, cost effective, and provides the best possible customer experience?

This question has caused many sleepless nights for retailers, but at the same time constantly evolving consumer demand has forged tremendous ingenuity and innovation. In this session, leaders in last mile execution will come together to discuss what works, and what doesn’t when it comes to completing the last step in the customer journey Show less

Omni channel and its impacts on Canada’s transportation fleet, specifically in Last Mile (B2C) Logistics

1) What is Omni channel? What is driving this revolution in the retail space?
2) What is the current status of eCommerce impact across UK, US, Canada and some of the technologies being developed to facilitate a more fullsome “customer experience”?
3) What are the implications for DC networks and future trends/impacts on the Canadian Fleet?
4) Current challenges faced by… Show more

Omni channel and its impacts on Canada’s transportation fleet, specifically in Last Mile (B2C) Logistics

1) What is Omni channel? What is driving this revolution in the retail space?
2) What is the current status of eCommerce impact across UK, US, Canada and some of the technologies being developed to facilitate a more fullsome “customer experience”?
3) What are the implications for DC networks and future trends/impacts on the Canadian Fleet?
4) Current challenges faced by retailers moving to integrating Omni Channel and Last Mile Logistics
5) How are last mile operations evolving in Canada and the ultimate game plan
6) Summary

The focus on Last Mile Logistics is specifically on “non parcel deliveries” (i.e focus on the large, heavy and inconvenient end of the delivery spectrum) where products are taken across thresholds ( to “room of choice”) and value added services are applied inside the residential or business address. Show less

This publication is the authoritative read and practitioner's reference on the end to end process of design, implementation and continuous improvement for any warehouse, large or small, conventional or automated, private or public.

Co-authored sections covering the initial design stage through to implementation and continuous improvement.

Active member of the editorial panel sustained over a two year period from inception through to final publishing. Launched in March 2010 at the… Show more

This publication is the authoritative read and practitioner's reference on the end to end process of design, implementation and continuous improvement for any warehouse, large or small, conventional or automated, private or public.

Co-authored sections covering the initial design stage through to implementation and continuous improvement.

Active member of the editorial panel sustained over a two year period from inception through to final publishing. Launched in March 2010 at the John Lewis NDC in Milton Keynes. Show less