This year’s Lead Summit 2024 was a treasure trove of insights and innovations, with a strong focus on four key themes: AI and Technology Integration, Customer Experience and Personalization, Marketing and Consumer Data, and Brand Strategy and Growth. This blog outlines are our top takeaways from the event, and what it means for retailers. Read it now: https://loom.ly/g7iKhfk
Tulip
IT Services and IT Consulting
Kitchener, Ontario 14,530 followers
Mobile-first, omnichannel retail solutions that set the new standard for genuine, inspiring customer engagement.
About us
Tulip is the world’s largest cloud-based retail customer engagement platform provider, with best-in-class Clienteling and POS capabilities that let retailers realize the full potential of omnichannel commerce. The world's most iconic retailers like David Yurman, Versace, Jimmy Choo, Mulberry, Saks Fifth Avenue, Ferragamo, COACH, and Michael Kors use Tulip to modernize the shopping experience, creating personalized shopping journeys that increase sales and improve customer loyalty across channels. Partnered with Apple and Salesforce, Tulip enables retailers to build deeply personal connections with customers, fulfill orders, close out purchases, and maximize store associate productivity and performance.
- Website
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https://www.tulip.com/
External link for Tulip
- Industry
- IT Services and IT Consulting
- Company size
- 51-200 employees
- Headquarters
- Kitchener, Ontario
- Type
- Privately Held
- Founded
- 2013
- Specialties
- In-Store Mobile Platform, Cloud Platform, Big Data, Retail Sales Associate Tablet, Clienteling, Mobile POS, Product Catalog, Product Knowledge, Store Communications, In-Store Retail Platform, mpos, retail technology, intimate retail, customer experience, Point of Sale, and POS
Locations
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Primary
210-137 Glasgow Street
Office #192
Kitchener, Ontario N2G 4X8, CA
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Via Don Luigi Sturzo
17/1 31031 Caerano
San Marco, Treviso, IT
Employees at Tulip
Updates
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Lead Summit 2024 is in full swing, and our team is excited for a busy day meeting with so many brands and attendees! Come see Chelsea Theroux and Ian Marques at Booth #214 where Love is in Store 🌷
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Tulip's best-in-class solutions help the world's most iconic retailers create outstanding brand experiences. But don't take our word for it, check out our customer stories from brands like Boggi Milano, Jenni Kayne, and more here: https://loom.ly/FCRsYJA
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As a retailer, the biggest mistake you can make is sticking to the status quo. As Dan Gingiss points out here, if you ever hear “Because we’ve always done it that way” or “Because everyone else does it that way,” it's a sign that it's time to innovate. Ordinary isn't memorable. Extraordinary is. This webinar dives into how to: - Create extraordinary customer experiences that leave a lasting impression. - Delight your customers with unique, personalized interactions that make them feel valued and appreciated. - Stand out by delivering not just products, but unforgettable moments. Watch now: https://loom.ly/DGyq_YE
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Saks Fifth Avenue's parent company has secured a $2.65 billion acquisition of rival Neiman Marcus, with Amazon taking a minority stake in the merged entity. According to the Wall Street Journal, this deal aims to combine the strengths of these luxury retailers amid challenging economic conditions. Read more here: https://lnkd.in/gh73X45N
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Love is knowing when to trade up— and we have what you need. 🌷 Next week, meet us at Lead Summit at booth #214 to see the Clienteling and POS technology that is loved by the world's best retailers. Visit this link to pre-book a meeting with our team: https://loom.ly/nb1S7xQ
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Measuring how your virtual clienteling efforts— that is your customer outreach and engagement— impacts sales is easier than you may think. In our latest webinar, Heather Lemoine , Director of Strategic Customers, and Maria Brown , Retail Excellence Consultant, provide a comprehensive exploration of Tulip Influenced Sales (TIS), and how TIS shows your return on investment and measures the value of your customer engagement and outreach efforts. Watch now: https://loom.ly/MYdLXdQ
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Love is in store at #LeadSummit 2024 🌷 Meet us at booth #214 to see the Clienteling and POS technology that is loved by the world's best retailers. Pre-book a meeting with our team: https://loom.ly/nb1S7xQ
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Tomorrow, join Heather Lemoine, Director of Strategic Customers, and Maria Brown, Retail Excellence Consultant, for a 30-minute webinar that will take an in-depth look at the north star metric Tulip Influenced Sales (TIS), and how TIS shows your return on investment (ROI) and measures the value of your customer engagement and outreach efforts. Secure your spot now: https://loom.ly/MYdLXdQ
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Product features can only take you so far. In a global market, any novel feature you introduce will likely be replicated by competitors. Dr. Barbara E. Kahn, in her acclaimed work, ""The Shopping Revolution,"" underscores the importance of creating exceptional customer experiences to stand out in fierce competition. According to Dr. Kahn, if a retailer aims to dominate a market segment, their primary focus should be on customer service, even over product development. This blog post breaks down the Kahn Retailing Success Matrix, a model encapsulating the most successful retail strategies. Read more here: https://loom.ly/qO2BD64
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