CBV Collection Services Ltd.

CBV Collection Services Ltd.

Financial Services

Burnaby, British Columbia 2,382 followers

Your source for accounts receivable recovery since 1921

About us

CBV Collection Services Ltd. (CBV) was founded in October 1921, and is proudly celebrating over a century of service. Originally known as Credit Bureau of Vancouver, CBV has grown from a regional ARM company to a leading national provider of BPO customer services. Longstanding relationships with blue chip customers in numerous sectors, consisting of prominent government bodies, leading chartered banks and telecommunications companies, CBV is at the forefront of bilingual contact centre services for a variety of clients. Our Mission CBV delivers effective, respectful collection services with integrity, using innovative methods, technology, and compliance leadership to achieve exceptional results. We aim to foster innovation and collaboration with all customers. Core Values Ethical Behavior Quality Service High Productivity Positive Work Environment L’Agence de recouvrement CBV (CBV) a été fondée en octobre 1921 et célèbre fièrement plus d'un siècle de service. Initialement connue sous le nom de Credit Bureau of Vancouver, CBV est passée d'une solide société de GCC régionale à un fournisseur national de premier plan de services à la clientèle d’externalisation des processus des affaires. Relations de longue date avec des clients de premier ordre dans de nombreux secteurs, composés d'organismes gouvernementaux de premier plan, de grandes banques à charte et d'entreprises de télécommunications, CBV est à l'avant-garde des services de centres de contact bilingues pour une variété de clients. Notre mission CBV fournit des services de recouvrement efficaces, respectueux et intègres, en utilisant des méthodes innovantes, des technologies et un leadership en matière de conformité pour obtenir des résultats exceptionnels. Nous visons à favoriser l’innovation et la collaboration avec tous les clients. Valeurs fondamentales Comportement éthique et honnête Service de qualité Productivité et performances élevées Environnement de travail positif

Website
http://www.cbvcollections.com
Industry
Financial Services
Company size
1,001-5,000 employees
Headquarters
Burnaby, British Columbia
Type
Privately Held
Founded
1921
Specialties
Debt Recovery, CBV , CBV Collections, Accounts Receivable Management, 3rd Party Recovery Services, Debt Purchasing, Transfer Agents, and Equifax Commercial Reporting

Locations

Employees at CBV Collection Services Ltd.

Updates

  • Another great night with one of our valued and long standing clients Capital One. Despite the loss by the Jays, we deeply enjoyed the conversation and laughter that took place. Thanks Cathy Bergsma, Nihal George, Rohan, Thomas, Timasha Udugama, Henryk Luczynski for being such great business partners. Also special thank you to Mary Pozza & Natalie Thomson our Operations Leads for ensuring Best in Class Results for our Capital One Program.

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  • Fun times all around at the RMA Golf & Annual GM event. Was nominated to the Executive Council by Kevin Pretty our new President. Thanks to our Golf crew John Muglia & Mathew Dance from Veritas Alliance, Brian Vinent from Rogers , and Nirav Shukla and Ogulton Topsoy from CBV. Mary Pozza & Catherine Ciccarelli did a great job representing CBV at our sponsorship hole where the ladies were providing refreshments, popcorn and chances to win multiple amazing prizes.

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  • View organization page for CBV Collection Services Ltd., graphic

    2,382 followers

    CBV is thrilled to support RMA Canada Scholarship program once again this year. Last year CBV was fortunate to have had one our Employees Children selected as one of the sponsorship recipients. --- CBV est ravi de soutenir le programme de bourses RMA Canada une fois de plus cette année. L'année dernière, CBV a eu la chance de voir l'un de nos enfants d'employés sélectionné parmi les bénéficiaires du parrainage.   TONY PAMPENA #CBV #RMA

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  • Join us for our 2nd Annual Golf Tournament! ⛳️🏌️♀️   CBV proudly presents our 2nd Annual Golf & Charity Tourney at Deer Creek Golf Club! Get ready for a day filled with golf, camaraderie, and unforgettable memories. It's the perfect opportunity to network, enjoy delicious food, and win amazing prizes. Don't miss out on this exciting event!   Contact Tony Pampena @416-903-9161 to secure your spot! #CBVGolfTourney #GolfNetworking 🏆

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  • CBV Collection Services Ltd. reposted this

    View organization page for CBV Collection Services Ltd., graphic

    2,382 followers

    🌟 Join Our Team as a Customer Care Specialist! 🌟   Are you ready to embark on a fulfilling career journey? FrontLine Group (FLG) is seeking passionate individuals to join our team as Customer Care Specialists. With over a century of expertise in providing top-notch customer service solutions across various sectors, we're committed to excellence and growth.   Enjoy the perks of remote work with flexible hours, paid training, and company-paid benefits including a Health Spending Account. Plus, unlock referral bonuses and fantastic career advancement opportunities!   If you excel in delivering exceptional customer experiences, possess strong communication skills, and thrive in a dynamic environment, we want you! Apply now and be part of a team that values collaboration, growth, and exceeding client expectations.   What You'll Do:   -Assist customers via inbound and outbound calls -Ensure positive customer experiences -Negotiate payments and arrangements -Handle confidential information securely   What You Need:   -Versatile customer service experience -Excellent verbal communication skills in English and/or French -Basic computer/keyboarding skills -Professional phone etiquette -Proven ability to achieve targets -Dedication to superior customer service -Enthusiastic and positive attitude   Technical Requirements:   -DSL or Cable internet connection -Dedicated, distraction-free workspace at home   Employee Benefits:   -Competitive salaries -Performance-based bonuses -Overtime opportunities -Paid training -Extended benefits -RRSP matching and Employee assistance program Join us in shaping exceptional customer experiences! Apply now by sharing your resume @ flgoncareer@flgfrontline.com and kickstart your career journey with FrontLine Group. Start date: April 15, 2024.   FrontLine Group is an equal opportunity employer, fostering a diverse and inclusive workplace. Accommodations are available upon request for candidates throughout the selection process. #CustomerCare #RemoteWork #JobOpportunity #JoinOurTeam #FLG. Please send your resume @ flgoncareer@flgfrontline.com

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  • View organization page for CBV Collection Services Ltd., graphic

    2,382 followers

    🌟 Join Our Team as a Customer Care Specialist! 🌟   Are you ready to embark on a fulfilling career journey? FrontLine Group (FLG) is seeking passionate individuals to join our team as Customer Care Specialists. With over a century of expertise in providing top-notch customer service solutions across various sectors, we're committed to excellence and growth.   Enjoy the perks of remote work with flexible hours, paid training, and company-paid benefits including a Health Spending Account. Plus, unlock referral bonuses and fantastic career advancement opportunities!   If you excel in delivering exceptional customer experiences, possess strong communication skills, and thrive in a dynamic environment, we want you! Apply now and be part of a team that values collaboration, growth, and exceeding client expectations.   What You'll Do:   -Assist customers via inbound and outbound calls -Ensure positive customer experiences -Negotiate payments and arrangements -Handle confidential information securely   What You Need:   -Versatile customer service experience -Excellent verbal communication skills in English and/or French -Basic computer/keyboarding skills -Professional phone etiquette -Proven ability to achieve targets -Dedication to superior customer service -Enthusiastic and positive attitude   Technical Requirements:   -DSL or Cable internet connection -Dedicated, distraction-free workspace at home   Employee Benefits:   -Competitive salaries -Performance-based bonuses -Overtime opportunities -Paid training -Extended benefits -RRSP matching and Employee assistance program Join us in shaping exceptional customer experiences! Apply now by sharing your resume @ flgoncareer@flgfrontline.com and kickstart your career journey with FrontLine Group. Start date: April 15, 2024.   FrontLine Group is an equal opportunity employer, fostering a diverse and inclusive workplace. Accommodations are available upon request for candidates throughout the selection process. #CustomerCare #RemoteWork #JobOpportunity #JoinOurTeam #FLG. Please send your resume @ flgoncareer@flgfrontline.com

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