BIMM

I'm always humbled by the community we have at BIMM. Our down to earth, hilarious and smart BIMMers make building our in-office culture a true labor of love 😍

We came, we saw, we devoured. 😋 Like all our annual potlucks, this summer’s BBQ bash was a massive success! Our BIMMers once again showed their enthusiasm – preparing over 30 dishes! The team showed off their cooking chops with a wide range of dishes from around the globe. One of the more exciting (and tastier!) perks of working within a diverse group is getting introduced to so many culturally important dishes from an array of cuisines. See some of the tasty images and stay tuned for more summer fun from BIMM!

Happy Pride Month to all! We’re so glad our BIMMers foster a workplace that embraces diversity and inclusion all year long. Our crew comes from all walks of life. We’ve learned that celebrating our unique experiences enriches ourselves, and our offerings. But in 2024, Pride Month shouldn’t just be about acceptance - there’s more to be done. Take time to appreciate the impact of LGBTQIA+ individuals in our neighbourhoods, country and globally. Listen, learn and uplift. To help us, we hired a local expert - one of Toronto’s best drag Queens (find her on Instagram: @MissRenona). She taught us about the presence in our city, the influence, and some icons of the movement. All during an unforgettable game of drag bingo with plenty of performances and surprises. #LifeofaBIMMer #BIMMersBeLike #Pride #PrideMonth #LGBTQ #Pride2024 #LoveisLove #Equality

BIMMers are on the move for a cause!! 🚵♂️ ❤️ This June, we’re taking on the Heart & Stroke Ride for Heart Challenge, and need your help. Whether it’s biking, running, walking, or even rollerblading — our team is pumped to share that we’re taking on the challenge to rack up kilometers however we can. The goal is to get our heart rates up and join the fight against heart disease and stroke. Plus, all donations made this year will be matched 2X, doubling up your support. Your support, big or small, can make a difference. We invite you to consider making a contribution to help us reach our fundraising finish line. Learn more and take action at: WWW.RIDEFORHEART.CA Want to join the movement? Tag @HeartAndStroke in your post, and use the hashtag, #HeartAndStrokeRideasOne.

🚀 Ready to revolutionize your customer experiences? In our latest article BIMM discusses how advanced technology is shaping the future of Unified Customer Experiences (UCX) and propelling businesses forward! In our always-evolving digital world, delivering seamless, personalized interactions is no longer a luxury—it's a necessity. Harnessing the power of AI, machine learning, and data integration, companies are crafting unforgettable customer journeys that drive loyalty and growth. 🔍 Key takeaways from the article: - The role of AI in anticipating customer needs and enhancing interactions. - How data integration creates a holistic view of customer behavior. - The importance of real-time personalization in boosting customer satisfaction. Want to dive deeper into these insights and stay ahead of the curve? Click the link below to read more! https://lnkd.in/gpVm6mPv #BIMM #UnifiedCustomerExperiences #ExperienceDesign #DigitalInnovation #CustomerEngagement #CDP #Data #Analytics #TechLeadership #Marketing #Campaign #Canada #RapidExperienceDevelopment #ucx

In our latest article, BIMM explores how the telco and other industries are overlooking a game-changing strategy. Creating a 'walled garden' for customers offers a powerful way to enhance user experiences, improve security, and drive innovation. This article reveals how adopting a walled garden can: 1. 🔒 Create a secure, controlled environment for users 2. 📈 Deliver a seamless and unified customer experiences 3. 💡 Foster innovation through a connected ecosystem In the rapidly evolving digital landscape, building a walled garden could be the key to staying competitive and delivering exceptional value in telco and beyond. Ready to explore this opportunity? Discover more in the full article here: https://lnkd.in/gmwE7znU #BIMM #UnifiedCustomerExperiences #ExperienceDesign #DigitalInnovation #Accessibility #CustomerEngagement #CDP #Data #Analytics #TechLeadership #Marketing #Campaign #Canada #RapidExperienceDevelopment #ucx

At BIMM we always lead with accessible design. Read our latest article where Jessica Zannona shares her thoughts around breaking myths about accessibility! As we navigate the ever-evolving landscape of design, it's crucial to debunk the myths surrounding accessibility. Accessible design isn't just a trend—it's a necessity for creating inclusive experiences for everyone. This article dives into common misconceptions and unveils the truth behind accessible design. Whether you're a designer, marketer, or business leader, this piece is a must-read to ensure your digital spaces are welcoming to all. https://lnkd.in/gnnsizMX Let's champion accessibility and build a more inclusive world together! #Accessibility #InclusiveDesign #UX #DigitalInclusion #DesignThinking #WeAreBIMM

Great article by the BIMM team adding another chapter to the UCX story. In this article we explore the transformative power of advanced data and AI in marketing. Dive in and see how you can leverage these strategies to enhance your customer engagement. https://lnkd.in/gfyEjyZ8 #BIMM #UnifiedCustomerExperiences #ExperienceDesign #DigitalInnovation #Accessibility #CustomerEngagement #CDP #Data #Analytics #TechLeadership #Marketing #Campaign #Canada #RapidExperienceDevelopment #ucx

Are you mastering or missing advanced data capabilities? Today, BIMM takes a deep dive into the data considerations required when bringing unified customer experiences to life. We take you through how to transform your approach to customer experience with sophisticated data tactics and delve into the power of advanced data systems and AI-driven insights to revolutionize marketing strategies. Don't miss out on these techniques to enhance personalization and engagement with your customers. 🚀📊 https://lnkd.in/gfyEjyZ8 #BIMM #UnifiedCustomerExperiences #ExperienceDesign  #DigitalInnovation #Accessibility #CustomerEngagement #CDP #Data #Analytics #TechLeadership #Marketing #Campaign #Canada #RapidExperienceDevelopment #ucx

We are thrilled to unveil BIMMs new senior leadership team as we continue our journey toward delivering unified customer experiences for our clients and strategic growth for our agency. This team will shape the future of data, creativity, and technology to create impactful solutions that drive tangible business results. As our CEO, Mike Da Ponte, notes, 'Their collective expertise will be instrumental in advancing our mission to deliver unparalleled value for our clients'. Check out the press release to understand how our team is poised to deliver industry-leading innovation and client-centric solutions: https://lnkd.in/gBGJd2zw Meet the team: Meghan Chin Fook, Senior Vice President Roehl Sanchez, Chief Creative Officer Sameer Rikhi, Vice President, Technology Frank Cristiano, Vice President, Client Success & Growth Brent Knightley, Vice President, Operations Harjot Bal Vice President Experience Design Kabir Grewal, Vice President, Planning & Analytics Donna Leslie, Director of People Kimberly Ng, CPA, CGA, Director of Finance