Ada

Thank you to everyone who joined our Spring Product Launch. 🚀 If you missed it but don't want to miss out on what the future of #customerservice holds, here’s what we covered: ✅ Ada's AI Agent for customer service: Engineered to rival your top human agents with enhanced reasoning and problem-solving capabilities. ✅ Coaching & management: Tools to upskill your #AIAgent and propel you towards 100% automated resolution. ✅ Increased support: Seamless interactions across more channels and languages than ever. Watch the full video on YouTube ▶️ https://bit.ly/3Kd5Ies #AdaInAction #AdaAIforCX

📧 By 2026, daily email volume is projected to hit 392 billion. Is your customer service ready to handle the surge? Ada’s AI Agent goes beyond typical email automation tools, providing personalized, efficient responses that keep up with the growing demand. With Ada, you can reduce response times from hours to seconds, ensuring your customers receive timely and accurate support 24/7. Don't get overwhelmed by the volume—stay ahead with Ada. Discover how you can level up your email support with Ada: ada.cx/platform/email

Ada’s AI Agent has enabled Trust & Will to achieve 1,500-2,000 automated resolutions per week. 📈 This efficiency has seamlessly scaled their support, clearing repetitive queries and freeing up their team to tackle more complex tasks. Want the details on how they did it? Check out our webinar “How to Interview AI Agents for Customer Service” to learn more 🔗 https://bit.ly/3WfAudi

Instantly implements feedback, communicates in multiple languages, and available 24/7? Your newest team member is going to completely transform your customer service — reducing response times, enhancing customer satisfaction, and ensuring consistent, high-quality interactions. Your team and customers will be singing their praises. Visit ada.cx/new to learn how Ada can transform your CX strategy.

Are your support emails suffering from copy-paste? 🚫✉️ No more generic templates — it's time to ensure every email connects with your customers to build loyalty and trust. Visit ada.cx/platform/email to learn more.

💡 Emillee Hernandez, Customer Solutions Consultant at Ada shares her expert insights on how elevating your support strategy with AI will give your brand a competitive advantage and distinguish you as a #CX professional. Curious to learn more about #AI implementation? Visit ada.cx/new to check out Ada’s newest innovations.

The era of the individual contributor is coming to an end. 🌅 During his keynote at Collision Conf, "Letting Go of Control in the Era of AI Agents," Mike Murchison, CEO and Co-founder of Ada, emphasized the transformative shift towards AI management. In the near future, the most successful organizations will have the best AI Managers leading highly effective AI Agents. This shift highlights the importance of strong AI management skills to maximize the potential of #AI in the workforce. Ada's AI Agent is designed to empower these managers, providing the tools needed to coach, manage, and optimize AI performance effectively. Curious to learn more? Visit ada.cx/new.

🔥 The hottest AI news is here. Dive into the latest edition of Inside the Black Box to learn about: ◾ Why your AI agent should be at the decision-making table ◾ The rise of AI-driven CX trends for 2024 (spoiler: it’s huge!) ◾ How AI can actually boost customer interactions, not hinder them Click to read and subscribe to receive the most up-to-date news directly in your inbox. 📬

Happy Pride Month! 🏳️🌈 This year, we were thrilled to celebrate with our 5th Annual Ada 5K for Pride. Thanks to our amazing team members who walked, ran, and biked their way to 5k — raising money for Outright International. OutRight International works globally to advance the rights of LGBTIQ people through advocacy, partnerships, and support for grassroots organizations. We are honored to support this cause and invite you to join us. Until June 30th, every dollar donated to their fundraising efforts will be matched up to $25,000. 🙌 Together, our support will provide crucial resources, training, and programs to strengthen local leadership and advocacy for our global LGBTIQ community. Donate now: https://bit.ly/3VBjPj7

What defines “good” and what does that mean for #ecommerce brands? We've broken down the best practices that drive customer loyalty so you can understand the key metrics for success, and get actionable insights to transform your #customerexperience. Check out our blog to learn more: https://lnkd.in/evB_QYZH