Art of listening

We turn to groups because we think they will help us unfold our visions and dreams, attain desirable goals, fulfil important needs, produce quality products and services, or manage complex work. We…

When in doubt: Ask, don't tell.

Visit the portfolio of Stephan Schmitz, an award-winning conceptual illustrator who uses limited colour palettes and clever compositions to create thoughtful satirical and editorial illustrations.

A list of the top ten ways to protect your reputation online by leveraging social media like Facebook, blogs, Twitter and Linkedin to bolster your personal reputation on the internet

When was the last time you had a meaningful conversation with a member of your staff? A healthy rapport with staff is critical to good leadership and good workplace outcomes. Building good rapport from day one provides the foundation necessary when critical conversations are necessary to launch a product, address a concern or clarify an objective. When employees walk into your office or meeting area knowing you are invested in the relationship…Read More

Choose the right time. Be vulnerable. Don't try to solve all their problems.

What level are you listening at? 👂 There are so many different ways that you can listen to someone, from barely paying attention to the other person to using all your listening and empathising skills to try to understand how they are thinking and feeling. While not all conversations require us to use empathic listening (that would be draining and unstainable!), there are critical moments and close relationships which deserve this level of attention and effort.

COVID-19 MASSW understands that this year may be the most challenging year for some. We want to assist you in any way possible as we all...

Insights and Visuals on Organization Capabilities, Leadership, Learning and Change. An award winning business blog from India.

by Grace Boey