Business Analyst

Corra, a Publicis Sapient company, is the global commerce consultancy and SI that helps brands and organizations grow by evaluating, building, and optimizing their digital commerce ecosystems.

As Publicis Sapient's Commerce Center of Excellence, we are not just strategic thinkers, accomplished engineers, and award-winning experience designers. We are also firm believers that outstanding customer experiences are the result of a perfect blend of flawless technology and beautiful, human-centered design. With 20+ years of experience in commerce technology, we understand that customer expectations are constantly evolving. That's why we've committed to building future-proof solutions and refining an agile execution process, ensuring our clients can achieve more with less.

Winner of multiple Best Places to Work awards, we offer exciting and challenging projects with industry leading companies, competitive health benefits, flexible work arrangements, ongoing career development, company outings, and many other bonuses.

Corra is seeking a highly motivated Business Analyst to join our team. As a Business Analyst, you will be a key member of the Technology organization and will play a critical role in the success of delivering ecommerce projects by working closely with the Solutions Strategy team. Reporting to the Director, Business Analysis, you will be working closely with the Development and QA teams to deliver functions and features based on the project requirements.

Responsibilities

• Collaborate with a Solutions Strategist and/or Client Product Owner to establish a shared vision and goals for the work product (i.e., what the project will create, for whom, and why), and ensure that it is communicated and understood by the Development team.
• Create and manage a list of required features — the Product Backlog in JIRA — and ensure the stories are fully defined with both functional and non-functional requirements so that the Development & QA teams can use it to define their work.
• Work alongside a Solutions Strategist to progressively decompose and refine the Product Backlog from Sprint to Sprint in response to insights about opportunities, constraints, and risks. Identify candidate stories for future sprints.
• Work with Development & QA teams to ensure delivery of a work product that meets the requirements and acceptance criteria through ongoing collaboration, leading requirements definition, analysis, documentation, smoke testing the features produced to confirm that they meet the acceptance criteria, and facilitating user acceptance testing (UAT).
• Create and manage supporting documentation deliverables — User Stories, Functional Specifications Document (FSD), Use Cases, Data Mapping, Workflow Diagrams and more.
• Manage and prioritize multiple projects, with varying degrees of complexity and business priority, for a single client and across a portfolio of clients.
  
  

REQUIREMENT

• Minimum 4 year’s of experience as an IT Business Analyst / Product Owner / Product Manager or related title.
• Experience of creating user stories and functional specification documents is a must.
• Experience of working in agile teams that uses Scrum or Kanban as agile methodologies is a must. Certification is a plus.
• Minimum 1-2 years hands-on experience with ecommerce, preferably with an ecommerce platform. We specialize in Magento Commerce and Shopify Plus. Certification is a plus.
• Must have outstanding communication skills — written, verbal and listening — and be comfortable in facilitating discussions, communicating insights and presenting to internal and client stakeholders.
• Experience with system integrations that are crucial to ecommerce success, such as ERP, OMS, payment services, WMS or fulfillment, CMS, CRM and more.
• Experience of working in an onshore / offshore setting and working with a cross-functional team is preferred.
• Experience using JIRA, Mavenlink or other Issue and Project Tracking software is preferred.
  
  

Corra provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex (including pregnancy), sexual orientation, gender identity or expression, parental status, national origin, disability status, genetic information (including family medical history), protected veteran status or military service, citizenship or immigration status, political affiliation, or other non-merit-based factors and other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.