Renata Zilse Borges

São Paulo e Região Informações de contato
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+20 anos de experiência integrando tecnologia e humanismo na construção de estratégias de…

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Licenças e certificados

Publicações

  • Automated and connected? Smartphones and automobility through the global south

    Applied Mobilities Journal

    In this article, we propose a research agenda that re-thinks the future of automated and connected automobilities through the prism of the global south. Dominant English language discourses about future automobilities focus on purported benefits and dangers of the growing levels of automation and connectedness associated with the introduction of autonomous driving vehicles in the global north. We argue that in a context of global inequalities and diversity these narratives need to be redefined.…

    In this article, we propose a research agenda that re-thinks the future of automated and connected automobilities through the prism of the global south. Dominant English language discourses about future automobilities focus on purported benefits and dangers of the growing levels of automation and connectedness associated with the introduction of autonomous driving vehicles in the global north. We argue that in a context of global inequalities and diversity these narratives need to be redefined. In doing so, we draw on our research into car–smartphone configurations in Brazilian commuting experiences.

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  • Applying user-centered techniques to analyze and design a mobile application

    Springer Open

    Techniques that help in understanding and designing user needs are increasingly being used in Software Engineering to improve the acceptance of applications. Among these techniques we can cite personas, scenarios and interaction models. Personas are fictitious representations of target users. Scenarios provide various types of information at different levels of abstraction. Interaction models help in design of an adequate user interaction with the system.

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  • Design Ethnography for Screenless Interaction Style: hands-on and no-hands in early morning routines

    IHC 2017

    Possible digital technology futures are inevitably speculative, and tend to have present configurations as their points of reference. In this paper, we present the findings of design ethnography research which aims to create new understandings how screens are used in everyday routines, and the implications of this for the design of future screen interaction styles in everyday life contexts. We focus on the question of how hands are used in interactions with screens, why it is often impossible…

    Possible digital technology futures are inevitably speculative, and tend to have present configurations as their points of reference. In this paper, we present the findings of design ethnography research which aims to create new understandings how screens are used in everyday routines, and the implications of this for the design of future screen interaction styles in everyday life contexts. We focus on the question of how hands are used in interactions with screens, why it is often impossible for hands to be used, and how users improvise to use screens without hands. To demonstrate this, we draw on examples of ethnographic research into everyday early morning routines where people deal with diverse materials, liquids, objects and surfaces as they prepare for the day ahead. Our findings show that mobile screen technology use and experience is inextricable from morning routines and shaped by the messiness and creative improvisations these routines involve. This, we argue, has implications for future technology design.

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  • The Design Impact on the Creative 
Economy Program

    Anprotec Conference 2017At, Brazil

    One of the most important components for innovation is the ability to identify new and valuable opportunities - current and future. This item is easily understood and incorporated by Startups because of theirs implementation are orientated by execution. However, it is possible to enhancement this process and bring a more people-oriented approach and solution to their problems by adding more value to the final product and expanding the experience as a whole. This paper presents a case study on…

    One of the most important components for innovation is the ability to identify new and valuable opportunities - current and future. This item is easily understood and incorporated by Startups because of theirs implementation are orientated by execution. However, it is possible to enhancement this process and bring a more people-oriented approach and solution to their problems by adding more value to the final product and expanding the experience as a whole. This paper presents a case study on the impact and preliminary results of the Design Thinking mentoring process applied to the Creative Economy Program, by Samsung, a collaborative approach between Innovation Areas (IAs), Startups and User Experience Design. Promote knowledge through collaboration with Global Value Chains and Innovation Networks.

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  • An Analysis of Applying the Short Bridge Method to Digital Education

    Springer International Publishing

    This work seeks to build a new kind of classroom experience by rethinking how educational content is currently transmitted and consumed at schools. This work presents the results of applying the Short Bridge Method in the education context. We evaluate how this approach contributes to the class composition process by providing tools that support educators and school administrators to plan courses aligned with students’ necessities and learning pace. We present our methodology to identify the…

    This work seeks to build a new kind of classroom experience by rethinking how educational content is currently transmitted and consumed at schools. This work presents the results of applying the Short Bridge Method in the education context. We evaluate how this approach contributes to the class composition process by providing tools that support educators and school administrators to plan courses aligned with students’ necessities and learning pace. We present our methodology to identify the work flows and artifacts that impact the class composition activities to support educators and school administrators for personalized learning environments. The results allowed us to understand and map the teacher’s behavior during class preparation and define a set of practices to be incorporate in class composition software.

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  • Towards a Digital Teaching Platform in Brazil: Findings from UX Experiments

    Springer International Publishing

    This work discusses the usability experiments conducted around a proof-of-concept implementation of a novel tablet-based Digital Teaching Platform (DTP). The platform is intended to address specific issues with tablet usage in a classroom setting, and address problems with technology adoption in education, particularly in Brazil. We evaluated the DTP in two separate studies, a Usability experiment in a laboratory setting, and an in-situ experiment in Brazilian classrooms, with the aim of…

    This work discusses the usability experiments conducted around a proof-of-concept implementation of a novel tablet-based Digital Teaching Platform (DTP). The platform is intended to address specific issues with tablet usage in a classroom setting, and address problems with technology adoption in education, particularly in Brazil. We evaluated the DTP in two separate studies, a Usability experiment in a laboratory setting, and an in-situ experiment in Brazilian classrooms, with the aim of identifying specific problems with the current solution, and identifying usage patterns that better engage students in the classroom. We found that our DTP leads, overall, to a very satisfactory experience. However, any such platform aimed at classroom usage should take special care to address note-taking, and tasks related to collaboration, sharing, and general social aspects of the classroom experience.

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  • Análise ergonômica do trabalho dos desenvolvedores versus o modelo mental dos usuários, tendo como foco a Arquitetura da Informação de websites Estudo de caso: Sites de Universidades Cariocas

    PUC-Rio / Dissertação de Mestrado

    A presente pesquisa de mestrado busca entender a Arquitetura de Informação de sistemas hipertextuais - onde o atual processo de desenvolvimento desconsidera os usuários - usando como estudo de caso websites de universidades cariocas. Objetiva-se com a pesquisa melhorar a usabilidade de websites, facilitando a navegação e localização de informações por parte das pessoas que interagem com o sistema hipertextual, apontando implicações para a Arquitetura de Informação. Alguns métodos e técnicas…

    A presente pesquisa de mestrado busca entender a Arquitetura de Informação de sistemas hipertextuais - onde o atual processo de desenvolvimento desconsidera os usuários - usando como estudo de caso websites de universidades cariocas. Objetiva-se com a pesquisa melhorar a usabilidade de websites, facilitando a navegação e localização de informações por parte das pessoas que interagem com o sistema hipertextual, apontando implicações para a Arquitetura de Informação. Alguns métodos e técnicas foram usados, em quatro etapas: - Através de Pesquisa Exploratória, buscou-se perceber o que pensam os desenvolvedores sobre a construção de um website universitário e, de outro lado, a experiência vivida pelos usuários em sites desta natureza. - Através da Ergonomia Participativa, buscou-se conceber a Arquitetura de Informação de um website universitário. - Eliciando o Modelo Mental dos usuários com relação à organização e agrupamento da informação. Conhecendo a tarefa de navegação e mapeando seus fluxos; - Através da Análise Ergonômica da Tarefa, buscou-se avaliar a Arquitetura de Informação dos sites selecionados no estudo de caso. - Com a Avaliação de Especialistas, comparou-se os resultados dos métodos da etapa 2 com a Arquitetura de Informação encontrada nos websites universitários selecionados como estudo de caso. Confirma-se a hipótese da pesquisa, atestando que as soluções de Arquitetura de Informação propostas pelos desenvolvedores não facilitam o uso do sistema, onde o usuário não consegue executar facilmente a tarefa desejada.

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  • An Ergonomical Analysis of the Information Architecture of websites: developers vs users; a case study of brazilian university's websites

    HCII 2003 Congress

    Internet is still a young media, and, mainly for the fact that it is developing and disseminating very fast, many studies are still needed in order to make it simple to use and truly democratic.

    Under the hypothesis that website developing is done according to the viewpoint of the programmers, and therefore the solutions encounter a deficient usability. The present work evolves a research in order to know the mental models of both the website developers and the users, regarding the…

    Internet is still a young media, and, mainly for the fact that it is developing and disseminating very fast, many studies are still needed in order to make it simple to use and truly democratic.

    Under the hypothesis that website developing is done according to the viewpoint of the programmers, and therefore the solutions encounter a deficient usability. The present work evolves a research in order to know the mental models of both the website developers and the users, regarding the Information Architecture of websites. The study outlines a panorama of the present situation of Internet use as a truly effective tool, by analyzing articles and books so far published, about issues selected as a theoretical basis. Two semi-structured surveys were made with developers and users, comparing their respective mental models. The purpose was to draw a profile of how a website is made and how its usability is considered. On the other hand, users have been questioned in order to identify their difficulties in the execution of the navigation task on university websites, and define what they usually expect of a website.

    Outros autores
    • Anamaria de Moraes

Patentes

Projetos

  • Startups Mentoring

    Novos modelos de negócio e produtos inovadores com foco em pessoas e experiências significativas, sustentáveis e escaláveis para o mercado.
    Empresas atualmente em mentoria:
    - Spott: Desenvolvendo tecnologias para redes de recarga de veículos
    - UP2U: Melhoria do ciclo de vida produtivo das pessoas com saúde integral

    Outros criadores
  • Business TV

    - o momento

    Small Business solution to TV advertisements

    Outros criadores
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  • Natural User Experience | Research Project

    - o momento

    Open innovation project joining three big institutions to understand people’s behavior in daily’s situations and propose more natural and safer interactions

    Outros criadores
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  • User experience and Information Architecture consulting for Casa de Oswaldo Cruz portal

    -

    Ergonomic methodologies for User expectations and mental models evaluate

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  • IDGNow!

    -

    Information Architecture, Interaction and Design of the launching version

Reconhecimentos e prêmios

  • 13º Samsung Global UXFair

    Samsung

    Innovation development with UX SRBR team
    One of the ten ideas chosen for exhibition.

  • Ideas Contest

    Samsung

    Winner, best innovation: making homes smarter

  • Master in Design

    Pontificia Universidade Católica do Rio de Janeiro

    Master's degree with honor

Idiomas

  • Portuguese

    Nível nativo ou bilíngue

  • English

    Nível avançado

  • Spanish

    Nível básico a intermediário

  • French

    Nível básico

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