The time has come for the next chapter: CitizenLab is now Go Vocal! 📣🎉 We have rebranded to better reflect our commitment to empowering communities and fostering meaningful participation. While our name and image have changed, we remain the same team, led by the original founders. Since our inception, we have partnered with over 500 local governments and organizations of all sizes to make local democracy more inclusive and have provided over 1,000,000 community members with a platform to actively participate in shaping their communities. We are excited to continue building stronger communities together. Want to learn more about our rebranding story? Visit our website: https://www.govocal.com/ #GoVocal #CommunityEngagement #GovTech #CitizenLab
Go Vocal (formerly CitizenLab)
Information Technology & Services
Brussels, Brussels Region 15,083 followers
A digital engagement platform to make public decision-making more inclusive, participatory, and responsive.
About us
Go Vocal is a certified B Corp on a mission to make public decision-making more inclusive, participatory, and responsive. We have worked with over 500 governments around the world, empowering public servants to cultivate a true culture of engagement with our comprehensive engagement platform and strategic guidance. We help amplify the voices of community members, streamline the engagement process, and unlock deeper insights for more informed decision-making.
- Website
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https://www.govocal.com
External link for Go Vocal (formerly CitizenLab)
- Industry
- Information Technology & Services
- Company size
- 51-200 employees
- Headquarters
- Brussels, Brussels Region
- Type
- Privately Held
- Founded
- 2015
- Specialties
- Civic engagement, SaaS, Government innovation, Smart governance, eParticipation, eGovernment, Decision-making, Public consultation, E-Democracy, Digital Democracy, Citizen participation, Online community engagement, Digital citizen engagement, Civic Tech, and GovTech
Products
![Click here to view Go Vocal community engagement platform]()
Go Vocal community engagement platform
Online Community Software
You're looking to reach more people online and offline while also making your project management and insight analysis more efficient. Go Vocal’s engagement platform is designed to meet your needs. With Go Vocal, you can create tailored engagement journeys mixing various methods from our complete toolbox. You can let your team members collaborate seamlessly, each with roles tailored to their part in the projects. After a project is done, many teams end up buried in spreadsheets, struggling with time-consuming reporting, and finding it hard to make sense of data. Our built-in AI accelerates your understanding of community input. Rely on our assistant to swiftly group input by (auto)tagging keywords, enabling faster and more intuitive navigation. The AI tool can also generate concise summaries for each project, distilling key takeaways in moments.
Locations
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Primary
Get directions
Boulevard Pachéco
Brussels, Brussels Region 1000, BE
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Get directions
530 7th Ave
New York, 10018, US
Employees at Go Vocal (formerly CitizenLab)
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Søren Kielgast
Expert in digital citizen engagement
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Jan Verbeke
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Joost Vandenbroele
People and Culture Manager @ Go Vocal
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Brian Bruhn
Borgerinddragelse hos Go Vocal (tidligere CitizenLab)/ Moderator / Tillidsfundamentalist / Projektleder / Formidler / Foredragsholder / Facilitator /…
Updates
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The London Borough of Newham's People Powered Places program resulted in funding for 157 community initiatives when residents were asked how they would like to see public funding used to improve life in their borough. With a budget of 1.6 million GBP, residents recommended projects including green spaces and a mini lending library, among many other community-focused projects. Using Go Vocal's digital engagement platform, residents were able to put forward proposals, vote on fellow residents' suggestions and have their say on how the budget would be spent. #GoVocal #CommunityEngagement #GovTech
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Digital mapping tools enable your community to provide location-specific input on proposed changes to their neighborhood 🔎 After all, who knows the neighborhood better than the people living there? Crowdsource fresh ideas and gather feedback with our digital mapping tool. Discover more about resident-driven placemaking and see how the City of Lancaster, PA, crowdsources fresh ideas to make their streets safer and more community-friendly: https://lnkd.in/gqT4xsSJ #GoVocal #CommunityEngagement #GovTech #Mapping
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What comes to mind when you hear our new name, Go Vocal? 📣 We asked some of our marketing team members exactly that. Meet Amir Bolouryazad, Natalie Ricklefs, Borna Grunbaum, Vanessa Ellingham and Isabela Berger and hear what "Go Vocal" means to them. Join us shaping more inclusive, participatory, and responsive communities. Let's Go Vocal together! 💬 #GoVocal #CommunityEngagement #GovTech
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Our Co-Founder Aline Muylaert recently joined NIDO Innovation Lab’s panel on innovative civic engagement methods, alongside 3 of our clients: Sport Vlaanderen (Belgium), Ministry for Digitalisation - Luxembourg and Gobierno Digital Chile. Here’s to using innovation to keep building trust and inclusion in our communities! More on our session below.
🌟 Enthusiastic Reflections on Civic Engagement Inspiration Session (20/06)! 🌟 Civic engagement is based on the understanding that groups can outperform individuals in problem solving, innovation, prediction, creativity and other tasks (collective intelligence). Civic engagement can lead to more legitimate policies and to more trust with citizens. Hence, it's crucial for administrations to include diverse and external voices in their processes. We possess a whole toolbox of smarter government practices without realizing it. These methods can be applied at various levels of government, at different stages of policy-making, and for a multitude of needs. Our session shed light on this! Stephen Boucher kicked the session off with an insightful explanation of Citizen Engagement, referencing Sir Geoff Mulgan’s inspiring analogy of government as a brain. According to Stephen, collective intelligence can transform governments into societal catalysts, capable of tackling complex challenges. Sandra Planes-Satorra guided us on how to implement civic engagement in practice. She emphasized the importance of understanding what topics truly matter to people and how citizens will benefit from engagement efforts. Continuous feedback loops are essential once these initiatives are underway. A shoutout to Go Vocal (formerly CitizenLab), a Belgian pioneer in citizen engagement with a global reach! Aline Muylaert advocated for a blended approach and shared the very useful innovative e-Participation Canvas tool. She brought her “gang” of concrete national and international good practices: Jens De Rycke shared Sport Vlaanderen's strategy, advising a mix of engagement calls to maintain momentum. Their innovation lab also actively engages citizens to identify new trends in sports. Steve Glange from Luxembourg suggested starting small to cultivate internal enthusiasm. Meanwhile, Luis Paternina inspired us with Chile's robust strategic approach, sparking a bit of healthy envy among our civil servants! Let's conclude: There is ample scientific research and practical examples proving that civic engagement works. So, It’s time to climb higher on the participation ladder and help restore trust with our citizens and companies. With democracies under immense pressure, civic engagement is probably not just a choice but a duty. Let's ensure psychological safety during these processes—after all, feeling safe to express oneself is the cornerstone of precious democracy. 🙏 A huge thank you to Stephen, Sandra, Aline, Jens, Steve, and Luis for your invaluable insights and for inspiring our Belgian innovation network. Let’s get started and make a difference together! 🏃
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Before and after pics of local governments using our AI-powered community engagement tool, Sensemaking. Warning: the results may shock you ⚠️. Sensemaking can process thousands of community responses with unparalleled accuracy and speed, enabling local governments to offer more inclusive, participatory decision-making. Learn more about how Sensemaking supercharged participatory democracy in Cambridge – and how it can do the same for you and your community: https://buff.ly/4cKyMpW #GoVocal #CommunityEngagement #GovTech
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In just 4 months, Copenhagen municipality (Københavns Kommune) engaged 12,000 residents in its proposals process. A combination of on-the-ground and digital outreach was key to their success. Flick through for 3 community engagement tacts from Copenhagen 🚲 #GoVocal #CommunityEngagement #GovTech
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You heard what they said! 📣 Young voices are crucial to shaping cities and communities of the future. Get in touch to ask us about including youth in your next community engagement process 🙌 #GoVocal #GovTech #CommunityEngagement
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At Go Vocal, we’re proud to work in 20+ countries with 500+ clients, all steadily moving the needle on inclusive, public decision-making. Today we’re adding another milestone: 15,000 LinkedIn followers 🚀! Thank you for being part of our community and joining us on our mission to make democracy more inclusive, participatory and responsive 🤝. #GoVocal #CommunityEngagement #Milestone #Democracy #GovTech
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This month's newsletter is all about sustaining community connection 🙌 As we head into the quieter period for participation projects, it's essential to keep providing and promoting engagement opportunities. Inside you'll find valuable resources on: 💡 Building a strong communications plan for community engagement projects 💡 Devising excellent surveys – how to ask the right question at the right time 💡 "What would you do if you were mayor for a day?" Inspiration direct from residents All that and more in our latest newsletter, which you can read and subscribe to below. #GoVocal #CommunityEngagement #Democracy