Nextgen Group

NextGen Group is looking for a CRM Officer! NextGen Group is a fast-growing EduTech organization with offices in Australia and Bangladesh. We are a specialized venture working to enhance skills with proficient educational training and higher studies, creating cross-cultural digital entrepreneurship from a global perspective. We’re looking for a skilled and experienced CRM Officer to join our team. The job description and requirements are as follows - Job Title - CRM Officer Vacancy - 1 Employment Status - Full-time Key Responsibilities -  1. Answering inbound calls and making outbound calls 2. Handling customer complaints 3. Managing and updating customer databases 4. Collecting and reporting on customer feedback 5. Training and onboarding new call center agents 6. Build sustainable customer relationships 7. Organize all conversation records Job Requirements -  1. Minimum graduation completed from a reputed university (Freshers are encouraged to apply) 2. Strong interpersonal and communication skills 3. Must be good in English communication Experience level - Minimum 1-2 Years experience in relevant field Job location - Banani, Dhaka Salary - Negotiable Interested candidates are requested to send their updated CV mentioning the job title in the Subject box. Send your CV here - jobs@nextgenbd.info

extGen Group is looking for a Content Writer! NextGen Group is a fast-growing EduTech organization with offices in Australia and Bangladesh. We are a specialized venture working for enhancing skills with proficient educational training and higher studies, creating cross-cultural digital entrepreneurship from a global perspective. We’re looking for a dynamic Content Writer to join our team. The job description and requirements are as follows - Job Title - Content Writer Vacancy - 1 Employment Status - Full-time Key Responsibilities -  1. Research industry-related topics and keywords 2. Write engaging copy and captions for all social media platform posts 3. Prepare video scripts for social media per requirement 4. Write and update website contents following the brand guideline 5. Proofread and edit all content before publishing 6. Identify the gaps in contents and create strategies to resolve it 7. Ensure consistency across all platforms Job Requirements -  1. Efficient in writing Bangla and English content (copy, caption and video script) 2. Minimum graduation completed from a reputed university (Candidates with English Medium background will get priority) 3. Must be able to maintain strict deadlines 4. Must be able to work in multiple projects parallely 5. Strong interpersonal and communication skills 6. Excellent in using Microsoft Office suit Experience level - Minimum 2-3 years of proven experience in Content Writing Job location - Banani, Dhaka Salary - Negotiable Interested candidates are requested to send their updated CV mentioning the job title in the Subject box. Send your CV here - jobs@nextgenbd.info