Privacy Policy

Privacy Policy

Your privacy is important to Başak Baykal (“Başak Baykal”, “we”, “us” or “our”). This Policy explains how we collect, use, disclose, and retain your personal information. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

Last Updated: July 27, 2022     

Your Consent

When you provide Başak Baykal with your personal information, you consent to our collection, use, disclosure and retention of your information in accordance with this Privacy Policy and as otherwise permitted by law.

Personal Information

“Personal information” means information about an identifiable individual that allows someone to identify or contact you, including, for example, your name, mailing address, telephone number, or e-mail address.

How Başak Baykal Collects Your Personal Information — You may be asked to voluntarily provide your personal information to Başak Baykal anytime you are in contact with us, including when you purchase products or services from our website at www……..com. In those circumstances you can choose not to provide certain requested personal information, but then you may not be able to purchase products or services or access or use certain features of our website.

For example, when you purchase products or services from Başak Baykal, when you create or manage an account with Başak Baykal, when you send us an e-mail, when you register or subscribe for Başak Baykal’s newsletters or promotions, or participate in Başak Baykal’s promotions, sweepstakes, contests, or surveys, we (or our service provider) may collect a variety of your personal information, including your name, date of birth, credit card and payment information, mailing and shipping addresses, e-mail address, phone numbers, and any other personal information you voluntarily provide. In addition, we may retain your purchase history from Başak Baykal’s website.

You might also provide Başak Baykal with the personal information (such as name, e-mail, mailing, and shipping address) of other persons, such as family or friends for whom you purchase products or services (including gift cards) or to whom you ship purchases, or friends that you register for a refer-a-friend promotion or similar services, or friends that you share a product or article with from Başak Baykal’s websites. Please ensure that you have the consent of other persons before you provide their personal information to Başak Baykal.

How We Use Your Personal Information — Başak Baykal uses your personal information for various purposes in connection with our relationship with you for the provision of our products and services, including: (a) to contact and correspond with you regarding your transactions and your use of Başak Baykal’s products and services; (b) to provide you with information regarding  by Başak Baykal’s announcements, promotions, upcoming events, new products, special features and store openings; (c) to facilitate transactions and process orders and payments for products and services purchased by you (including to remind you of un-purchased items left in your online shopping cart, to contact you regarding billing and payment discrepancies and to validate receipts); (d) to process and respond to your specific suggestions, comments, inquiries and requests, and to otherwise administer Başak Baykal’s relationship with you; (e) to personalize and improve your shopping experience; (f) to administer and facilitate your participation in sweepstakes, contests, and promotions; (g) to create and manage your account; and (h) to develop, deliver, and improve  Başak Baykal’s products, services and advertising.

We may also develop a confidential profile for you, which will be used to provide services to you and facilitate your transactions with Başak Baykal and your use of Başak Baykal’s website and services.We may combine your personal information collected through various sources, including information collected through Başak Baykal’s website and information obtained from other sources. We may use personal information to create non-personal information, as defined in the next section, and we may then use, disclose, transfer, and retain the non-personal information in accordance with this Privacy Policy.

Non-Personal Information

Başak Baykal also creates and collects “non-personal information” – information that is not associated with or linked to your personal information, including personal information that has been aggregated or otherwise anonymized so that it no longer relates to an identifiable individual.

Başak Baykal may use, disclose, transfer and retain non-personal information for any purpose and in any manner whatsoever. If non-personal information is combined with personal information, then the non-personal information will be treated as personal information for the purposes of this Privacy Policy.

Cookies and Other Technologies

Başak Baykal’s website, online services, e-mail messages, and advertisements may use “cookies” and other similar technologies, such as web beacons, pixel or gif tags and action tags. Those technologies collect information that assists us in improving products and services, advertising, customer communications and the shopping experience.

For example,  Başak Baykal may use information collected through cookies and similar technologies to recognize the user of Başak Baykal’s websites and supplement our confidential profile for that user, determine a user’s general location to tailor the website content to that user’s location, track use of the websites, offer personalized web page content, information and advertisements, and otherwise facilitate and improve the website experience. You may choose to decline or disable cookies if your web browser permits but doing so may affect your ability to access or use certain features of Başak Baykal’s website. Information about how Google uses cookies and how you can limit or disable certain kinds of cookies on your personal computer or mobile device is available here and here.

Başak Baykal may use web beacons, pixel or gif tags and action tags to confirm that e-mail messages have been delivered and opened. You may opt-out of receiving e-mails in accordance with this Privacy Policy. Information provided by cookies may be collected and processed by Başak Baykal or by its third party service providers, including Google and Facebook. 

Third Party Analytics and Ad Serving Services on Başak Baykal’s Website

Başak Baykal may use certain third-party analytics and/or ad serving services on our website. The providers of these services may independently collect, use, and disclose your IP address and the general location of the IP address, together with information (not including your name, address, e-mail address, or telephone number) about your visits to this and other websites that they service in accordance with their own privacy policies (and not this privacy policy). These services may use their own cookies and other data collection technologies. They may use this information in order to improve your experience, to gain a view of how people are using websites that they service so that improvements can be made and as otherwise permitted in their privacy policies.

Başak Baykal’s website may make use of Google Analytics Demographics and Interest Reporting. Başak Baykal and third party vendors, including Google, may use first-party cookies (such as Google Analytics cookies) and third party cookies to collect information, including but not limited to, geographic, demographic, and interest reporting information, to recognize and understand user preferences, make improvements to Başak Baykal’s website and services, choose content to display to you, and for other business purposes. You may opt-out of tracking and prevent your data from being collected and used by Google Analytics by visiting https://tools.google.com/dlpage/gaoptout.

Interest-Based Advertising on Third Party Websites and Online Services

Başak Baykal’s website may use cookies, web beacons and other tracking technologies to store on your browser information about your use of Başak Baykal’s website (including items viewed, added to your shopping cart or purchased, and the Internet address of your computer) so that Başak Baykal’s third party service providers may display advertisements likely to be of interest to you when you access other websites, social media sites or other online services.

You may opt-out of receiving interest-based advertisements on a website, social media site or other online service by using their advertising preferences settings. If you do so, you may still see Başak Baykal’s ads on the site but the ads will not be based on tracking technologies.

Social Networking and Similar Situations

When you use certain aspects of Başak Baykal’s website or other services, or post information to other social networking sites (e.g., there may be links to Başak Baykal’s Instagram page or you may be able to “like” a product on your Facebook account or “pin” a product on your Pinterest account), the personal information that you post or share in connection with these third party sites is visible to other persons and can be read, collected, used and disclosed by other persons, including to send unsolicited messages. As will be evident, in such a case, you will be leaving Başak Baykal’s website and going to the third party’s website.

Any information provided to such third party social networking sites and other sites is governed by their own privacy policies, which you may read on the applicable site. You are solely responsible for the personal information that you choose to post or share in those situations.

Başak Baykal has no control over, or responsibility or liability for, the use, disclosure and retention of the personal information that you disclose in those situations, and the use, disclosure and retention of the disclosed information is not subject to this Privacy Policy. Please be careful when disclosing your personal information in those situations.

Disclosure of Personal Information

Suppliers and Service Providers — Başak Baykal may disclose your personal information to Başak Baykal’s suppliers and service providers to provide products and services to Başak Baykal (including to provide payment processing services, customer communications, data processing and data management, marketing, advertising, fraud detection, address validation, and tax services), to assist Başak Baykal to use your personal information in accordance with this Privacy Policy (including to process your transactions and payments, fulfill your orders, deliver products to you, and provide customer service).

For example, Başak Baykal may engage service providers to help operate its website, advertising, and e-mail services and to analyze information collected through the websites, advertising, and e-mail (including through cookies and other similar technologies).

Others — Başak Baykal may disclose your personal information as required by legal disclosure obligations under applicable law, including to comply with a subpoena, warrant or court or arbitral order, or litigation disclosure obligations. Başak Baykal may also disclose your personal information if Başak Baykal reasonably believes disclosure is necessary or appropriate in connection with national security, law enforcement or other issues of public importance.  Başak Baykal may also disclose your personal information as otherwise required by law or authorized by law in connection with a legal investigation, or if Başak Baykal reasonably believes the disclosure is necessary or appropriate to protect and enforce Başak Baykal’s legal rights, interests and remedies or protect the business, operations or customers of Başak Baykal or other persons (including detecting and preventing fraud and preventing violation of the terms of use that govern Başak Baykal’s website). Başak Baykal has no control over, or responsibility or liability for, the further use, disclosure, and retention of your personal information disclosed in those circumstances, and the further use, disclosure, and retention of the disclosed information is not subject to this Privacy Policy.

For example, Başak Baykal may disclose information to law enforcement authorities or other businesses and organizations in connection with the detection, prevention and prosecution of activities that Başak Baykal reasonably believes to be unlawful or fraudulent and the disclosed information may include personal information of the individuals suspected of involvement in unlawful or fraudulent activities.

We may disclose your personal information in connection with a proposed or actual business transaction, such as a corporate reorganization, merger or acquisition, or the sale of some or all of our business or assets (including in connection with a bankruptcy proceeding), but we will require that the information recipient agree to protect the privacy of your personal information in a manner that is consistent with this Privacy Policy.

Retention, Location, and Protection of Personal Information

Başak Baykal retains your personal information for the period necessary to fulfill the purposes outlined in this Privacy Policy or such longer retention period as may be required or permitted by applicable law.

Başak Baykal will store and process your personal information in England and other countries. The laws of other countries regarding the collection, use, disclosure, and retention of personal information may be different from the laws of British, and their laws may be different from the laws of your country. The disclosure of your information in accordance with this Privacy Policy may result in your personal information being transferred outside of England or your country.

We employ reasonable safeguards – including administrative, technical and physical measures – appropriate to the sensitivity of the personal information in its possession or under its control in order to protect that information from unauthorized access, collection, use, disclosure, disposal, or similar risks. While Başak Baykal uses reasonable efforts to protect your information, no method of transmission over the Internet, or method of electronic storage, is 100% secure, and therefore, we cannot guarantee absolute security of your personal information.

Accuracy and Access to Personal Information

You can help Başak Baykal maintain the accuracy and completeness of your information (including your Başak Baykal website account information) by notifying us of any changes to your personal information. You may update your Başak Baykal website account information through Başak Baykal’s website.

You may request access to your personal information and information about Başak Baykal’s collection, use, disclosure, and retention of that information by sending your request to us at the address noted below. Subject to applicable exceptions and limitations prescribed by law, you will be given reasonable access to your personal information and will be entitled to challenge the accuracy and completeness of the information and to have it amended as appropriate.

Other Matters

Business Contact Information — To the extent permitted by law, the provisions of this Privacy Policy concerning personal information do not apply to information (such as your name, position or title, business address, business telephone number, business fax number, and business e-mail address) that enable you to be contacted at a place of business.

Personal Information of Children — Başak Baykal does not knowingly collect personal information from children who are under 13 years of age. Please contact us at the address noted below if you believe that Başak Baykal has unintentionally collected personal information from a child under 13 years of age. If we learn that we have inadvertently collected the personal information of a child under 13 years of age, we will use reasonable efforts to delete that information from our systems (except to the extent that retention of the personal information is required or permitted by applicable law).

Employment — Başak Baykal may use and disclose your personal information to administer and process your application for employment with Başak Baykal and related matters.

Other Websites/Online Services — Başak Baykal’s website and online services may contain links to other websites or online services. When you use those links you are contacting another website or service. Başak Baykal has no responsibility or liability for, or control over, those other websites or service or their collection, use, disclosure, and retention of your personal information. Please refer to the privacy policies and terms of use that apply to those other websites or online services.

Get in Touch — If you have any comments or questions about this Privacy Policy or your personal information, please contact us, by e-mail at …………..

English Language — You and Başak Baykal have each expressly requested and required that this Privacy Policy and all other related documents be drawn up in the English language.

Notices to You — You consent to Başak Baykal sending you emails (to the email addresses you provide to Başak Baykal regarding this Policy and related matters.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

  • TERMS OF SERVICE

PLEASE READ THESE TERMS OF USE (ALSO REFERRED TO HEREIN AS THE “AGREEMENT”) CAREFULLY BEFORE USING THIS WEBSITE. These terms of use are a binding contract that governs use of www…….com, limits liability of Başak Baykal. (“Başak Baykal”, “we”, “us” or “our”) and other persons, specifies the jurisdiction for resolution of disputes and contains other important provisions.

Last Updated: July 27, 2022

Your Acceptance of these Terms of Use

These Terms of Use are a legal agreement between you and Başak Baykal regarding your access to and use of Başak Baykal’s website located at www HYPERLINK “http://www.gildabygradiva.ca/”…… HYPERLINK “http://www.gildabygradiva.ca/”. HYPERLINK “http://www.gildabygradiva.ca/”com and all content, information, products, and services available on or through our website (collectively, the “Website”). The Website is the property of Başak Baykal and its licensors, if any.

Each time you access or use the Website, you acknowledge and signify that you have read, understood and agree to be bound by the most current version of these Terms of Use. If you do not agree with these Terms of Use, you may not access or use any aspect of the Website.

These Terms of Use are in addition to any other agreement you may have with Başak Baykal, including an agreement for your purchase of our products or services.

Changes to these Terms of Use

Başak Baykal may in its discretion change these Terms of Use at any time, without any prior notice to you, by posting the changed Terms of Use on the Website. The changed Terms of Use are effective immediately upon posting. It is your responsibility to check the “Last Updated” date at the top of these Terms of Use and review any changes since the last version. By using the Website after these Terms of Use have been changed, you signify your acceptance and agreement to the changed Terms of Use. You may not change, supplement or amend these Terms of Use in any manner.

Permissible Users

You may not use the Website if you are under the age of majority in the jurisdiction in which you live (which in most jurisdictions is either 18 or 19 years of age) or if you cannot form legally binding contracts under applicable law. If you are under the age of majority, then your parent or legal guardian may use the Website on your behalf. You may not use the Website if you breach these Terms of Use, if your permission to use the Website has been suspended or terminated by Başak Baykal, or if these Terms of Use as they apply to you have been terminated.

Permissible Use

The Website is made available to you for your lawful, personal, non-commercial use only. You may use the Website only for the purposes and in the manner permitted by the Website and subject to these Terms of Use and all applicable laws. Using the Website for any other purpose or in any other manner is strictly prohibited.

The Website and its content may not be copied, reproduced (except for printing in accordance with this section), imitated, republished, translated, uploaded, posted, publicly displayed, transmitted, modified, indexed, catalogued, mirrored, or distributed in any way, in whole or in part, for any purpose whatsoever, without the express prior written consent of Başak Baykal.

You may print Website pages for your personal, non-commercial informational purposes only, provided that you do not modify any of the pages or other content and you do not remove or alter any visible or non-visible identification, marks, notices or disclaimers. You may not use any of the software or services that are used by Başak Baykal in the operation or provision of the Website except while you are using the Website in accordance with these Terms of Use.

Other Terms and Conditions

Additional terms and conditions and policies (collectively, the “Other Terms and Conditions”) apply to purchases of products and services through the Website and to specific portions, features or services (such as contests and other promotions) of or offered through the Website. Without limiting the generality of the foregoing, the following are links to certain Other Terms and Conditions: 

Shipping & Delivery Terms

Return & Exchange Terms

Başak Baykal may in its discretion change the Other Terms and Conditions at any time, without any prior notice to you, by posting changed Other Terms and Conditions on the Website. The changed Other Terms and Conditions are effective immediately upon posting. It is your responsibility to check the “Last Updated” date at the top of the Other Terms and Conditions and review any changes since the last version.

The Other Terms and Conditions are incorporated into and form part of these Terms of Use by reference. If there is a conflict or inconsistency between any Other Terms and Conditions and these Terms of Use, the Other Terms and Conditions will govern regarding the specific purchase, portion, feature or service to which they apply.

Ownership of Website and Content

The Website and its content (including all text, graphics, interfaces, images, video, sounds, music, artwork, designs, computer code, data, and other elements available on or through the Website, and the design, structure, selection, arrangement, and look and feel of those items, and the Website as a whole) are owned solely by Başak Baykal and its licensors, if and when applicable. Your use of the Website does not transfer to you any right, title or interest in, to or associated with the Website or its content.

Your Information

You will ensure that all information you provide to Başak Baykal, through the Website or otherwise, including account information (including your legal name, residential address, e-mail address), payment information (including your credit card numbers and their expiration dates), and transaction-related information, is true, accurate, current and complete. Başak Baykal will rely on the information you provide. You will be solely responsible and liable for any and all loss, damage and additional costs that you, Başak Baykal or any other person may incur as a result of your submission of any false, incorrect, or incomplete information or your failure to promptly update your account information and payment information if they change.

Communications

You authorize Başak Baykal to: (a) accept communications we receive from you by means of the Website as if those communications had been given directly by you in writing and signed by you; and (b) respond to your communications through the Website, by e-mail or other means of communication.

Communications you send to Başak Baykal are not effective unless and until they are processed by the responsible Başak Baykal representative. We may refuse to process any communications sent to Başak Baykal or may reverse the processing of any communications sent to Başak Baykal, at any time in our sole discretion, and without any notice or liability to you or any other person, including if we believe the communication to be fraudulent or unlawful or defective, inaccurate or incomplete due to a technical malfunction.

Personal Information Privacy

We collect personal information and non-personal information from users of the Website. Başak Baykal’s Privacy Policy is available online: https://Başak Baykal.com/policies/privacy-policy

Misprints and Errors, Product Availability and Prices

Başak Baykal endeavours to provide current and accurate information on the Website, but misprints, errors, inaccuracies, omissions (including incorrect specifications for products) or other errors may sometimes occur. We cannot guarantee that products and services advertised on the Website will be available when ordered or thereafter, and do not warrant that the content of the Website (including product descriptions, photographs, and colours) is accurate or complete. Please note that your monitor might not accurately display product colours.

We reserve the right to: (a) correct any error, inaccuracy or omission at any time without prior notice or liability to you or any other person; (b) change at any time the products and services advertised or made available for sale on the Website, the prices, fees, charges and specifications of those products and services, any promotional offers and any other Website content without any notice or liability to you or any other person; (c) refuse any order you place; and (d) limit quantities available for sale or sold. The advertisements on the Website are invitations to make offers to purchase products and services and are not offers to sell. All prices and other amounts appearing on the Website are quoted in dollars unless otherwise stated.

Payment and Website Security 

Başak Baykal uses Shopify to enable secure payment and checkout options that are listed at checkout. Başak Baykal accepts the following payment methods: Visa, Visa Debit, Mastercard, AMerican Express, Apple Pay, Google Pay, Pay Pal and Başak Baykal Gift Cards. 

When you place your order, your payment will be submitted for authorization and will only be charged when your order is shipped. Charges will appear on your credit card statement as “BAŞAK BAYKAL”.

You agree to pay the price applicable for the merchandise in your order as of the time you submitted your order (“Merchandise Price”), the delivery fees for the shipping service you select (“Shipping Fees”), and any applicable taxes. Başak Baykal will automatically bill your credit card submitted as part of the order process for such amounts and you hereby authorize us to do so.

We reserve the right at any time after receipt of your order to accept or decline or cancel your order (in whole or in part) for any reason. We may require additional verifications of information before accepting any order. Your order is not accepted until it is shipped.

Feedback/Submissions

You agree that you will not submit to Başak Baykal any information or ideas that you consider to be confidential or proprietary. Any feedback or unsolicited ideas, suggestions, or other materials (including ideas for new advertising or marketing campaigns, or promotions, new or improved products or services, or new product names or branding) that you send to Başak Baykal (collectively “Submissions”) are deemed to be non-confidential, you automatically grant to Başak Baykal and its successors, assigns, and licensees a perpetual, royalty-free, irrevocable, unrestricted, non-exclusive, world-wide, assignable, sublicensable right and license to use and exploit the Submissions or any ideas, concepts, know-how or techniques associated with the Submissions in any manner and for any purpose whatsoever, commercial or otherwise, using any form, media or technology now known or later developed, without providing any compensation or attribution to you or any other person, without any liability whatsoever, and free from any obligation of confidence or other duties, and you automatically waive in favour of Başak Baykal and its successors, assigns and licensees any and all moral rights in the Submissions.

Linked Sites

For your convenience, the Website may provide links or references to other Internet sites or resources and businesses operated by other persons (collectively “Linked Sites”). Linked Sites are independent from Başak Baykal and Başak Baykal does not endorse and has no responsibility or liability for or control over Linked Sites or their business, goods, services, or content. Your use of Linked Sites and your dealings with the owners or operators of Linked Sites is at your own risk, and you will not make any claim against Başak Baykal arising from, connected with, or relating to your use of Linked Sites or your dealings with the owners or operators of Linked Sites.

Prohibited Activities

Deep links to the Website without the express written permission of Başak Baykal are strictly prohibited. Başak Baykal may in its discretion cancel and revoke any permission it may give to link to the Website at any time and without any notice or liability.

Framing, mirroring, scraping or data-mining the Website or any of its content in any form and by any means (including robots, spiders, or other automatic devices, programs or methodologies) is strictly prohibited. You may not use any collaborative browsing or display technologies in connection with your use of the Website or to post comments, communications or any other data of any kind to or on the Website with the intention that the posting may be viewed by other users of the Website.

You may not attempt to circumvent the ordinary navigational structure or presentation of the Website or its content or attempt to access or obtain any Website content or other data by any means that is not purposely made available to you by the Website.

You may not attempt to gain unauthorized access to any part of the Website or its content or any related system, network, service or data, by hacking, password mining or any other means. You may not attempt to test or tamper with the security of the Website or attempt to interfere with the proper working of the Website, any transaction being conducted through the Website, or any other person’s use of the Website.

You may not upload, transmit or distribute any computer viruses, worms or any software intended to damage or alter a computer system or data.

You shall not license, sell, rent, lease, transfer, assign, distribute, host, or otherwise commercially exploit the Website. You shall not modify, make derivative works of, disassemble, reverse compile or reverse engineer any part of the Website. You shall not access the Website in order to build a similar or competitive service. Any future release, update, or other addition to functionality of the Website shall be subject to the terms of this Agreement (as amended from time to time).

Disclaimers

The Website, and the products, services and content provided through the Website are provided on an “as is”, “as available” and “with all faults” basis, without any representations, warranties, conditions or guarantees of any nature or kind whatsoever, whether express, implied or statutory, or arising from custom or trade usage or by any course of dealing or course of performance, including any representations, warranties, conditions or guarantees of or relating to accuracy, accessibility, availability, completeness, durability, errors, fitness for a particular purpose, merchantability, non-infringement of third party rights, lack of viruses or other disabling or harmful code, performance, quality, results, suitability, security, timeliness, title, quiet enjoyment, uninterrupted service, or workmanlike effort, all of which are hereby waived by you and disclaimed by Başak Baykal to the fullest extent permitted by law. You are solely responsible and liable for the selection and use of the products, services and content provided through the Website to achieve your intended results. 

Başak Baykal does not promise that the Website, or the products, services or content provided through the website, will be error-free, uninterrupted or secure, that any defects will be corrected, or that your use of the Website, or the products, services or content provided through the Website, will produce specific results. You use the Website, and the products, services and content provided through the Website, at your own risk. Except as set forth in the Return & Exchange Terms, if you are dissatisfied with the Website, or the products, services or content provided through the Website, your sole remedy is to cease using the Website and the products, services and content provided through the Website.

You are solely responsible for obtaining, provisioning, configuring, maintaining, paying for and protecting from loss and damage, all equipment, software and services (and all data contained therein) necessary for your use of the Website. 

Changes/Termination

Notwithstanding any other provision of these Terms of Use, we may in our sole discretion change, discontinue, modify, restrict, suspend, or terminate the Website or any of its content at any time without any notice or liability to you or any other person.

We may in our sole discretion and for its convenience at any time immediately suspend or terminate your permission to access and use the Website without any notice or liability to you or any other person.

These Terms of Use as they apply to you are effective unless and until terminated.

Governing Law

These Terms of Use and all related matters are and will be governed by, and construed and interpreted solely in accordance with, the laws of the Province of British, U.K. and applicable federal laws of U.K., excluding any rules of private international law or the conflict of laws that would lead to the application of the laws of any other jurisdiction and excluding any law that implements the United Nations Convention on Contracts for the International Sale of Goods.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

  • RETURNN&EXCHANGE

 

CONSUMER RIGHTS – TERMS AND CONDITIONS FOR WITHDRAWAL, CANCELLATION AND RETURN


GENERAL:
1. In the event that you place an order electronically through the website, which you are using, then you are deemed to have agreed the preliminary information form and the distant sales agreement presented toyou.

  1. The purchasers shall be subject to the provisions, as prescribed under the Law Nr. 6502 on Protection of Consumers and the Regulation on Distance Contracts (RG:27.11.2014/29188) as well as to the other applicable laws with respect to the sales and delivery of the product that they have purchased. 
  2. In all orders, the shipping fee will be paid by the BUYER as the product shipping cost. It is the buyer’s responsibility to ensure that the cargo is safe.
  3. In the event that it becomes impossible to sell the product purchased, then the seller is required to notify, in writing, the purchaser of such situation within a period of 3 days after the seller knows about the situation. The total price is required to be returned to the Purchaser within a period of 14 days. 


IN CASE OF FAILURE TO PAY THE PRICE OF THE PRODUCT PURCHASED: 
5. In the event that the purchaser fails to pay the price of the product purchased, or that s/he/it cancels such payment in the bank records, then the Seller, obligation to deliver the product shall be terminated.


IN CASE OF FAILURE TO DELIVER THE PRODUCT TIMELY DUE TO THE UNEXPECTED REASONS: 
6. In case of occurrence of any force majeure that cannot be foreseen by the Seller, and in case of any failure to deliver the product timely, then the Purchaser shall be notified of such matter. The purchaser may request cancellation of the order, or replacement of the product with a similar one, or postponement of the delivery until the problem is solved. In the event that the purchaser cancels the order, the price of the order shall be paid to her/him/it in cash within a period of 14 days as of the date of cancellation of the order in case of performance of the payment in cash. In the event that the purchaser has performed the payment through the credit card, and that s/he/it cancels the order, then the price of the product shall be refunded to the bank within a period of 14 days as of the date of such cancellation; however, it shall be possible for the bank to transfer such refund to the purchaser’s account within a period of 2 3 weeks. 


OBLIGATION OF THE PURCHASER TO CHECK THE PRODUCT: 
7. The purchaser shall examine the goods/service, constituting the subject matter of the agreement, before receipt thereof; and any damaged and defective goods/service, which is crushed, broken, torn-package, etc., shall not be received from the shipment company by the purchaser. The goods/services received shall be deemed undamaged and intact. The PURCHASER is required to protect the goods/services carefully upon delivery thereof. In case of possibility to exercise the right of withdrawal, then the goods/services must not be used. The invoice must also be returned along with the product.


RIGHT OF WITHDRAWAL:
8. The PURCHASER may exercise its right to withdraw from the agreement by rejecting the goods without assuming any legal and criminal liability and without any justification within a period of 14 (fourteen) days as of the date of delivery of the product to the Purchaser or to the person/organization situated at the address specified by the Purchaser, provided that the SELLER shall be notified of the matter through the following contact details.


  1. CONTACT DETAILS THROUGH WHICH THE SELLER SHALL BE NOTIFIED OF THE RIGHT OF WITHDRAWAL:
    COMPANY 
    FULL NAME/TRADE NAME:
    ADDRESS:
    E-MAIL:
    TELEPHONE:
    FAX NUMBER:

    WITHDRAWAL PERIOD:
    9. In the event that the purchaser purchases any service, then such period of 14 days shall start as of the date of execution of the agreement. In respect of the service agreements, under which the performance of the service is started upon the approval of the consumer, the right of withdrawal may not be exercised prior to expiration of the withdrawal period. 
    10. The costs arising from the exercise of the right of withdrawal shall be borne by the SELLER.
    11. In order to exercise the right of withdrawal; the BUYER is required to notified, in writing, of the relevant matter by return receipt requested mail, e-mail or fax within a period of 14 (fourteen) days, and the product is required to be unused in accordance with the provisions for “Products Not Covered By Right of Withdrawal” as prescribed hereunder. 


EXERCISE OF RIGHT OF WITHDRAWAL: 
12. The invoice of the product delivered to any 3 rd party or the PURCHASER (in the event that the invoice of the product to be returned is issued as a corporate invoice, then it is required to be submitted along with the return invoice, which is issued by the institution, in case of return of the product. The order returns, the invoices of which are issued in the name of the institutions, shall not be completed unless the RETURN INVOICE is issued.), and
13. The return form is required to be delivered in a complete and undamaged manner along with the box, packaging and standard accessories, if available, of the products to be returned. In the event that the product returned is damaged although such damage is caused by the shipping company, then the return process shall be completed upon deduction of the damage cost from the amount of return. In the case of performance of any return process without approval of BAŞAK BAYSAL, then the return process shall not be accepted, and the consignment shall not be received.


TERMS AND CONDITIONS FOR RETURN:
14. The SELLER shall be obliged to refund the total price and to return the documents, which bind the PURCHASER, to the PURCHASER within a period of 10 (ten) days as of the date of receipt of the withdrawal notification by the Seller, at the latest, and also to accept the return of the goods within a period of 20 days.


PRODUCTS NOT COVERED BY RIGHT OF WITHDRAWAL: 

  1. The products, which are prepared upon the PURCHASER’s request or based on her/his/its clearly personal needs, and which are not available for return, and which are not appropriate to be returned in terms of health and hygiene in the event that their package is opened by the PURCHASER upon delivery thereof to the PURCHASER, and also which are mixed with the other products upon their delivery, and accordingly which cannot be separated by their nature, shall not be returned in accordance with the Regulation in the event that their package is opened by the PURCHASER. The purchaser may not exercise her/his/its right of withdrawal with respect to the products, which are produced upon the special request and demand of the purchaser, and which are customized by performing changes therein or additions thereto. Also, it shall not be possible to exercise the right of withdrawal with respect to the services, which are started to be performed upon the approval of the consumer, prior to expiration of the withdrawal period in accordance with the Regulation.


EVENT OF DEFAULT AND LEGAL CONSEQUENCES THEREOF

  1. The PURCHASER hereby acknowledges, represents and warrants that the card holder shall pay an interest in accordance with the credit card agreement, which is executed by and between the card holder and the bank, and s/he/it shall be accountable to the bank for such matter in the event that s/he/it goes into default in case of performance of her/his/its payments through the credit card. In such case, the relevant bank may take legal actions, and it may object any claim against the PURCHASER with respect to the costs and the attorney’s; in any case, in the event that the PURCHASER goes into default due to her/his/its debt, then the PURCHASER hereby accepts that the s/he/it shall pay the damages and losses incurred by the SELLER due to the delayed performance of the debt. 


PAYMENT AND DELIVERY

  1. You may benefit from the online single payment options for any and all kinds of credit cards by using your credit cards on our site. In respect of your online payments, the amount shall be withdrawn from your credit card upon completion of your order.