Looking for a bargain? – Check out the best tech deals in Australia

The Best Identity Theft Protection Software for 2024

Identity theft can empty your bank account, destroy your credit rating, and leave you struggling with debts you didn’t incur. These are top services for preventing, detecting, and remediating identity theft.

Related:


The Best Aussie Antivirus Deals Available Now

Check out more security software deals available in Australia here.


You can do a lot to protect your identity and personal details. You may protect your accounts with a password manager, fend off data-stealing Trojans with antivirus protection, wrap your online communications in a VPN’s encryption, and more. But all it takes is a corporate security goof that causes a data breach and exposes your private details. A clever fraudster can parlay your address, phone, and email into full-blown identity theft before you know anything wrong. Having an identity theft service monitor your credit and private data gives you an early warning when your data is compromised. And if the worst happens, these services work to ensure your full recovery from identity theft.

Identity protection can be expensive, and some consumers aren’t happy spending money every year on a service they may never need to use. On top of that, we have no way to test the efficacy of identity theft remediation services. Unlike with many products, we can’t say, “My identity was stolen, and Product X did a better job than Product Y with recovering it.”

That being the case, we’ve chosen to focus mainly on identity theft protection services that also include local security protection for your devices—mostly, but not all, security suites. The one exception is Jumbo; because it's free, you can layer it on top of whatever security suite you prefer. Some services here lean more toward device protection, while others emphasize ID protection. These factors, the wide range of prices, and other considerations discussed below will determine which service is best for you. Find our best picks below, followed by a detailed guide to understanding identity theft protection services.

You Can Trust Our Reviews

Since 1982, PCMag has tested and rated thousands of products to help you make better buying decisions. Read our editorial mission & see how we test.

Deeper Dive: Our Top Tested Picks

  • McAfee+

    McAfee+

    Best for Multi-Device Households
    4.0 Excellent

    Why We Picked It

    Just how many desktops, laptops, tablets, and smartphones do you own? What about the other members of your household? With McAfee+, you can install security protection on all those devices, whether they run Windows, macOS, Android, or iOS. It even protects your Chromebooks and ARM-based laptops. You also get a VPN with no limits on bandwidth or server choices, a simple password manager, and more. Cross-platform parental control is available for a small added fee.

    McAfee+ comes in three flavors, Premium, Advanced, and Ultimate. You get simple Dark Web monitoring at all three levels, as well as a scan that finds your personal data profile on people search sites. When you choose Advanced or Ultimate, your protection expands to full scale identity theft monitoring and remediation, including credit monitoring, credit score tracking, and the option to lock or freeze your credit. If you fall afoul of identity thieves, McAfee’s Licensed Restoration Experts will help you with recovery, backed by a million-dollar guarantee.

    Who It’s For

    Between yourself, your partner, and your kids, your household has enough devices to merit its own transcontinental internet cable. McAfee Total Protection is just what you need to install security on that army of devices and also get yourself protected from identity theft.

     

    • Pros

      • Identity protection and remediation available
      • Protects all devices in your household
      • Helps remove abandoned online accounts
      • Effective social media privacy control
      • Excellent antivirus lab test scores
      • No-limits VPN
    • Cons

      • Missed one hand-modified real-world ransomware attack
      • Familiar features no longer present
      • Children's identity features limited in Family Plan
    Get It Now
    Learn MoreMcAfee+ Review
  • Norton Identity Advisor Plus

    Norton Identity Advisor Plus

    Standalone Identity Protection

    Bottom Line:

    Norton Identity Advisor Plus is a standalone tool that helps keep your personal information safe online, helps you restore your identity, and even provide insurance coverage in the event of identity theft.
    Get It Now
  • Bitdefender Digital Identity Protection

    Bitdefender Digital Identity Protection

    Best for Privacy Enthusiasts
    3.5 Good

    Bottom Line:

    Give Bitdefender Digital Identity Protection your name, email, and phone and it scours the web (and dark web) for your personal data, with actionable warnings about data breaches and social media impersonators.
    • Pros

      • Finds your private information online
      • Validating found data fine-tunes results
      • Reports breaches of your personal data
      • Detects social media impersonators
      • Offers remedial actions and educational articles
    • Cons

      • Can’t validate email or phone entries that no longer exist
      • Can’t validate landlines
      • Expensive
    Get It Now
  • Jumbo

    Jumbo

    Best Free Identity Protection
    4.0 Excellent

    Why We Picked It

    Identity theft protection services can be quite expensive, with reason. The provider has to pay for the insurance that backs reimbursements and other expenses, maintain servers to monitor for exposed personal information, and cough up salaries for identity theft remediation exports. Jumbo manages to offer such protection for free, through a combination of economy of scale, carefully choosing what to monitor, and having other sources of income.

    Jumbo uses your email addresses to locate your personal information in known data breaches. It helps secure your social media accounts and, for some, handles their multi-factor authentication. And if you suffer identity theft, it provides 24/7 phone support and access to recovery experts. It doesn't require access to your bank accounts, SSN, or credit details, because it doesn't monitor those directly. The personal information you do give it stays on your mobile device.

    Who It's For

    All the other services rounded up here come with security suite protection for your devices. What if you're happy with the suite you already use? You can add Jumbo's identity protection without causing a collision, and without paying a cent. And since you don't pay for Jumbo, it frees up cash to add a security suite if you don't already have one.

    • Pros

      • 24/7 phone support
      • Access to identity theft recovery experts
      • Up to a million dollars in recovery insurance
      • Tracks personal info exposed in breaches
      • Personal data remains on local device
      • Free
    • Cons

      • Only searches email in breach data
      • Insurance starts at $25,000
      • No credit reporting or advanced features
    Get It Now
    Learn MoreJumbo Review
  • IDShield

    IDShield

    Best for Large Families
    4.0 Excellent

    Why We Picked It

    Protecting your own identity against abuse is important, but you could face damaging fallout if your spouse or partner suffers identity theft. And don’t think your kids are immune. All too many youths reach their majority only to find they already have a credit history—a dismal and fraudulent one. IDShield’s family plan costs just a trifle more than Norton’s top tier plan for individual protection, but it covers you, your partner, and any number of minor children. Upgrading to a family plan also raises the number of devices you can protect from three to 15.

    Spinning up a full-blown security suite from scratch would be tough. Instead, IDShield partners with Trend Micro for device-level protection. In the crowded security suite field, Trend Micro Maximum Security isn’t an Editors’ Choice winner, but it’s still excellent security for your Windows, macOS, Android, and iOS devices. You also get licenses for Trend Micro’s VPN and password manager products.

    Who It’s For

    If you’re a carefree single, IDShield may not be a good fit. But if you want protection for not only your own identity but the identities of your partner and kids, it’s the best choice.

    • Pros

      • Million-dollar identity recovery guarantee
      • Security suite, VPN, and password manager from Trend Micro
      • Good price for family plan
      • Thorough Dark Web monitoring
      • Watches for anomalous financial transactions
    • Cons

      • Reputation management incorrectly flags many photos and posts
      • Requires creating three or more login profiles
      • Password manager lacks advanced features
    Learn MoreIDShield Review
  • IDX Complete

    IDX Complete

    Best for Protecting Your Identity
    4.0 Excellent

    Why We Picked It

    IDX Complete focuses more on your privacy than on security issues. It doesn’t attempt antivirus protection, but it will remove your personal data from data broker websites. Its active Do Not Track system prevents advertisers and others from tracking your online activities. The SocialSentry feature watches for fraud and problematic content on your social media accounts. A VPN component ensures the privacy of your online connections, and a password manager lets you protect all your accounts with strong, unique passwords.

    IDX Complete's identity monitoring covers a lot of ground. Naturally it scrutinizes the Dark Web for traces of your personal info, but it also watches for things like misuse of your Social Security Number and unauthorized change of address requests. It also monitors your credit with all three bureaus. And if the worst happens, you get unlimited identity theft recovery help, backed by the standard $1 million insurance.

    Who It’s For

    Maybe you’ve already settled on your favorite security suite and you don’t want to switch just to get identity protection. IDX Complete works alongside that suite, providing privacy-specific protection features as well as identity monitoring and identity theft recovery.

    • Pros

      • Million-dollar insurance for ID recovery expenses
      • Credit monitoring features catch ID theft early
      • Includes VPN, password manager, tracker blocking
      • Alerts to Dark Web exposure of personal data
      • Automates personal data collection opt-outs
    • Cons

      • Expensive
      • Personal data entry somewhat awkward
      • VPN features limited

Buying Guide: The Best Identity Theft Protection Software for 2024


Is It Worth Paying for Identity Theft Protection?

Subscribing to a standalone identity theft protection service is like buying insurance. You put money into it every year but hope you never have to use it. You might begin to think those payments are just wasted. However, when you combine such protection with security software for your devices, the financial picture looks decidedly better.

For example, LifeLock has three different monitoring tiers crossed with three levels of family protection. At each of the nine possible combinations, adding Norton 360 only adds between $10 and $30 to the price. It’s like you’re getting the security suite for a Crazy Eddie-style bargain. Bitdefender Identity Theft Protection Standard runs you $129.99 per year, but for $50 more you get award-winning Bitdefender Total Security along with Bitdefender’s VPN and password manager. If you want something tangible for your money, opt for identity protection combined with standard device security.

Then there's Jumbo, which costs nothing at all. It doesn't attempt to provide detailed monitoring of bank accounts, SSNs, home titles, and so on. On the other hand, you don't have to give it tons of personal information. What little information you give to Jumbo resides almost entirely on your mobile device.


What Are the Best Identity Theft Protection Apps for Families?

Monitoring and protecting your own identity is smart, but if your spouse or partner has their identity stolen, you’ll suffer, too. Identity protection services handle the need for family protection in a variety of ways. At the moment, Bitdefender just offers individual protection, though a family plan is in the works.

McAfee+ originally protected just individuals, but in January 2023 the company added a family option, with full protection for two adults and limited credit monitoring for four children. Adding family protection raises the subscription cost by $80 at the Advanced level and almost twice that at the Ultimate tier.

Norton 360 With LifeLock and IDX Complete both offer a family plan that covers you, your partner, and up to five children; Norton also weighs in with a plan for just you and your partner. There’s not much volume discount in either. Norton's two-adult plan just costs twice as much, while IDX Complete’s pricing for the family plan is just a few dollars short of double the individual price. Norton has the distinction of the very highest pricing level. If you opt for the partner plus kids plan at the top Ultimate Plus tier, you’ll pay $819.99 per year.

IDShield comes out as a leader for family protection. A family license costs twice as much as an individual license but offers identity protection for you, your partner, and all your minor children. Think your kids don't need identity protection? Wait until they turn 18 and discover someone, somewhere, has utterly ruined their credit.

Avast One Platinum relies on the same third-party partner that Bitdefender uses. However, where a Bitdefender subscription protects just you, Avast lets you add up to five family members. Each member gets a personal dashboard to track their own credit and personal data. And with 30 licenses to install the security suite component, your family can protect all their devices.

Jumbo starts you off with $25,000 insurance to cover recovery expenses, but every time you successfully refer a friend to Jumbo, you bump that amount up by $25,000. Sign up three family members, and you'll reach $100,000. This offer tops out at a million.


The Best Overall Identity Monitoring Services

Some features are just a given in all sensible identity theft protection services. They all monitor the dark web to make sure your data isn’t turning up there. They also include a system to help you deal with the consequences of a lost or stolen wallet and have support experts standing by at all times, experts who will work with you as long as it takes to recover from identity theft. And they all back their remediation promises with at least $1 million of insurance or, in Jumbo's case, the potential for a million in insurance.

Most of these services partner with a credit bureau to offer credit monitoring, a monthly credit score, and an easy way to freeze your credit. Some extend coverage to all three bureaus for an extra cost. A few offer analysis of your score, showing the important positive or negative factors. The unusual Credit Simulator in Bitdefender Ultimate Security and Avast One Platinum lets you see what would happen to your score if, say, you paid off a credit card or declared bankruptcy.

All the services except Jumbo will warn you of unauthorized change-of-address attempts. A few go further and track any attempts at illicit changes to your home title. You’ll get a warning from many if someone tries to open a new account in your name. Others watch your bank and credit accounts and flag anomalous transactions.

When choosing an identity theft protection service, read the details very closely. Take note that some features may require a specific higher tier of service. For example, change-of-address warnings and anomalous transaction alerts require Bitdefender’s Plus level. Home title monitoring and tracking of retirement accounts only kick in at Norton’s Ultimate Plus level.


How Does Identity Theft Insurance Work?

All the identity theft remediation services mentioned here back their programs with an insurance policy of at least $1 million. However, that doesn’t mean they’ll cut you a big check. Before signing up, read the fine print.

Some services reimburse you for funds directly stolen in an identity theft attack. McAfee used to put a $10,000 cap on such reimbursement but now pledges up to a million if needed. With Norton, the cap depends on your service tier: $25,000 at the Select level, $100,000 at the Advantage level, and a full $1 million at Ultimate Plus. Bitdefender’s Plus level specifically offers up to $25,000 for ransomware recovery.

You’re also likely to find caps on reimbursement for specific losses due to identity theft. For example, if you lose your job due to identity theft, the insurance may cover lost wages, but not for long, perhaps $1,500 per week for eight weeks or $2,000 per week for five weeks. Caps also apply to travel expenses, childcare and elder care expenses, and notary fees.

Note that Norton doesn't impose such caps or sub-limits, and at its top tier, it promises $1 million each for remediation, reimbursement of stolen funds, and compensation for personal expenses, for a total of $3 million.

Don’t imagine identity theft insurance will cover money lost due to your own negligence. If you give your bank account details to your new bestie, who then turns around and robs you, that’s your own fault. You’re also likely to find requirements that you notify the service promptly, file any appropriate police reports, and provide the remediation experts with any necessary documents.

So, if that $1 million (or more) in insurance money mostly doesn’t go to you, where does it go? The service uses that fund to pay lawyers, investigators, and other experts to get your life back on track after an identity theft event.


Who Has the Best Identity Theft Protection?

You don't need a security suite if you can guarantee you’ll never encounter a virus or other malware. And if you can guarantee nobody will ever steal your identity, you don’t need an ID theft protection service. But you can’t. The question is, what level of risk are you comfortable with?

Most of us have come to accept that the protection of a security suite (or at least an antivirus) is necessary for our devices. It’s an easy decision. Read some reviews, buy the product of your choice, install it, and forget it. Our Editors' Choice in this field is Norton 360 With LifeLock. Yes, it's expensive, especially at the higher levels. However, the identity protection component is a mature product that covers all the bases.

Buying into an identity theft protection plan requires more of an investment of your time and effort. In most cases, to get the service’s benefits, you must sit down and enter the personal information you want to protect, the bank accounts you want to monitor, and more. And you have to trust the identity theft protection service won’t go rogue and make off with the data you’ve supplied. Once you get through that initial hurdle, you won’t be blindsided by an identity thief. You’ll get an early warning from the monitors, and experts will work with you to fix the problem before it ruins your life.

Compare SpecsThe Best Identity Theft Protection Software for 2024
Our Pick
Editor's Rating
4.0 Excellent
Review
Review
3.5 Good
Review
4.0 Excellent
Review
4.0 Excellent
Review
4.0 Excellent
Review
Identity Theft Remediation
Dark Web Monitoring
$1 Million Insurance
Monthly Credit Score
Antivirus
VPN
FullNoneFullFull
Password Manager
Flag Anomalous Transactions
Social Media Tracking
Data Broker Opt-Out

About Neil J. Rubenking