As accountants and bookkeepers who handle clients all the time, we must provide excellent client experience. According to PWC, 73% of customers now say CX is the number one thing they consider when deciding whether to avail services from someone or from a business. Here are ways to improve client experience: 👤Personalise Your Messages: Get to know your clients and send them information they care about. Tailor your offers to their needs and wants. 😎Make things easy for your clients: Think about how easy it is for your clients to do business with you. Use tools that make these processes smoother. 💬Collect Customer Feedback Regularly: Ask your clients for feedback often. This helps you understand what you can do be Improving the client experience is an ongoing process. Automate your process and get client feedback to make things easier for your clients Learn more ways how to improve your client experience 👇 https://buff.ly/4d3mwRF
Content Snare
Technology, Information and Internet
Brisbane, Queensland 631 followers
Automated content & document collection for marketing agencies, accountants & finance brokers
About us
If you work in a marketing agency, accounting firm (or pretty much any service business), you know how frustrating it is to get information from clients. Clients avoid your emails for weeks. When they get back to you it spirals into a 57-email trail full of questions and attachments. Even then, only half your questions will be answered and it's not clear which items are still outstanding. It's a big mess and a colossal waste of time. That's why we built Content Snare. It makes gathering info from your clients fast and easy. Think of it like sending a checklist, where your client can answer questions and upload images all in one place. If they don’t finish everything in one go, it will send automatic reminders to make sure you get what you need fast. It’s kind of like hiring a new personal assistant that does all the chasing for you, except you don’t have to pay another salary. It allows you to get back to higher value work, and at the same time makes the process easy for your clients. On average, our customers spend 71% less time gathering and chasing content than they did before finding Content Snare.
- Website
-
https://contentsnare.com
External link for Content Snare
- Industry
- Technology, Information and Internet
- Company size
- 2-10 employees
- Headquarters
- Brisbane, Queensland
- Type
- Privately Held
- Founded
- 2016
- Specialties
- Extracting content from clients, Blog for web designers and development, and Complex web app / SaaS development
Locations
-
Primary
155 Queen Street
Brisbane, Queensland 4000, AU
Employees at Content Snare
-
Karon Lewin
Senior Software Engineer
-
James Rose
Tired of chasing clients for info? Content Snare is the easy way to onboard clients, collect documents and get answers, without the email back and…
-
Diana MacFarlane - CDMP
Wordpress Website & Digital Marketing Solutions
-
Kira du Toit
Digital Account Manager | Strategic Conceptualiser | Marketing Manager
Updates
-
***Use machines to request info from clients*** We couldn't have said it better.
If I can implore you to employ one workflow hack in your accounting firm, it's this: ***Use machines to request info from clients*** It will pull forward the month end close It will save you up to 33% of time in tax season Once you let software do the following-up, you won't go back
-
Tired of chasing clients for information through long email chains? Content Snare makes it easy with automatic email follow-ups and reminders. No more inefficient email queries. Plus, our user-friendly interface means even the least tech-savvy clients can use it easily! Try and see Content Snare in action–Schedule a demo with us 🔽 https://buff.ly/3We4XbO
-
-
ID verification for client onboarding has never been this easy. Here’s a quick tutorial on how to use Content Snare’s built-in ID verification feature that allows your clients to verify their identity using their mobile phones. With this feature, you can add this step to your onboarding process and ensure secure and accurate client verification. Try out our ID verification feature right away. Sign up for a 14-day free trial ⏬ https://buff.ly/48Hra6w
-
Are you ready for the quarterly BAS reporting? If not, don’t stress. Let’s make it easier. Collecting documents has been tough for accountants and bookkeepers. Let’s change that. Content Snare makes it easy by ensuring clients submit documents in the correct format and sorts them for easy access. Make sure your clients’ Business Activity Statements are reported quarterly from here on out. Let us know how you process client BAS by leaving a comment below 👇
-
-
As Accountants and bookkeepers, you need to be efficient at what you do. Remove all the bad habits that slow down your progress. Get it right from the start. Stop getting documents in the wrong format and start asking the right questions. Content Snare gives you ready-made and customisable ITR, FBT, and more templates to provide a much better experience for your clients. Get your templates here: https://buff.ly/3VzzhMo
-
-
Ever wondered how top SaaS platforms don’t stress out when dealing with new clients? Because they innovate the way they do client onboarding. Here are some of the best practices to enhance user onboarding experience: 💡Map out the customer journey - Map out all the critical touchpoints where users interact with your product. 💡Create resources for all customer journey touchpoints - Develop a range of onboarding elements to guide users and help them meet their needs. 💡Automate onboarding tasks with onboarding software - deliver a simpler onboarding experience to your users by using tools like Content Snare. User onboarding doesn’t need to be that hard. Take the first step to making your onboarding process stress-free for you and your users. If you found these best practices helpful, read the rest of the blog here 👇
-
It's official, the new financial year is here! Let's start fresh and avoid past mistakes. One big change you can focus on is how to handle ITR lodgements. Join us on July 3rd at 1 PM AEST for a webinar about ITR Automation. Learn best practices and how to use Content Snare to make every ITR season stress-free. Start this financial year right. No more chasing documents. Content Snare has got that covered. Register for the webinar here👇 https://buff.ly/4bnKzcP
-
-
Stop feeling trapped in repetitive tasks. Accountants and bookkeepers can relate. That feeling of having to send countless emails just to remind clients to submit necessary documents for their onboarding or lodgements. It’s every bit of frustration. At Content Snare, we understand the frustration. Our platform is designed to: ⭐Cut back on manual emailing ⭐Stop spreadsheet tracking ⭐Collect documents upfront and in the right format Let Content Snare do its thing, so you don’t have to spend countless hours bothering clients. Channel your efforts into bigger business objectives. Schedule a time with Content Snare to see it in action! 👇 https://buff.ly/3TXiMdD Get your 2 months free Content Snare when you sign up for our annual plan.
-
-
Have all the documents that you need, with a click of a button. Content Snare chases the clients for documents, so you don’t have to. 📈 Instead of getting bogged down by compliance tasks, free up your time to tackle higher-value projects and expand your business. ⏰ From now on, meet deadlines without stress. No more worrying about chasing down client documents upfront — we've got you covered. Let us handle document requests, follow-ups, and reminders. Focus on what matters most to your business. Discover the capabilities of Content Snare with our risk-free 14-day trial. (No credit card required) 👉https://buff.ly/48Hra6w Enjoy 2 months free of Content Snare if you sign up or upgrade to our annual plan!
-