Birdeye Australia

Birdeye Australia

Software Development

Rosebery, NSW 2,350 followers

Australia's top-rated all-in-one customer experience & reputation management platform.

About us

Australia’s leading all-in-one customer experience and reputation management platform - trusted by thousands of local businesses. Easily attract local leads, generate 5-star reviews, and automate repetitive tasks and messages. Trusted by 100,000+ businesses who use the software everyday to attract new leads with Listings, Reviews and Referrals, convert them into customers with Webchat, Appointments and Payments, and delight those customers with Surveys, Ticketing, and Insights - all in one place. We help our customers achieve amazing results through the perfect combination of locally based digital marketing experts and cutting-edge software working together. Whether 1 or 1000 locations we make it easier for local businesses to generate localised leads, gain reviews, automate repetitive tasks, manage their online footprint, gain insights, and easily measure their ROI from local marketing.

Website
https://www.getbirdeye.com.au
Industry
Software Development
Company size
51-200 employees
Headquarters
Rosebery, NSW
Type
Privately Held
Founded
2016
Specialties
Online Marketing, Virtual Tours, Local Search, Review Generation, Digital Marketing, Google Virtual Tours, Local SEO, Web Design, Social Media Marketing, Google Marketing, Local Marketing, Google Reviews , Reputation Management , Google Business Pages, and Wordpress

Locations

  • Primary

    61 Dunning Avenue, Rosebery, NSW 2018

    Suite 4, Level 3

    Rosebery, NSW 2018, AU

    Get directions

Employees at Birdeye Australia

Updates

  • View organization page for Birdeye Australia, graphic

    2,350 followers

    Are your clients missing out on powerful tools to enhance their reputation and social media presence? Managing multiple solutions can be daunting and inefficient. Partner with Birdeye! Our strategic alliances offer comprehensive co-marketing support, tailored pricing, and revenue-sharing incentives. Give your clients access to AI-powered solutions for reviews, social media, listings, and more, all from one platform. 🌟 Why Partner with Birdeye? • Centralized platform for all social and reputation needs • Customizable marketing materials and sales collateral • Proven results and case studies • Personalized support and incentives 📈 Grow Together: Enhance reputation, boost online presence, and improve customer experiences with Birdeye. https://birdeye.cx/ek06fp

    Join Strategic Alliance Program | Partner Programs | Birdeye

    Join Strategic Alliance Program | Partner Programs | Birdeye

    birdeye.com

  • View organization page for Birdeye Australia, graphic

    2,350 followers

    Our research shows that many people find their preferred provider within the past five years, even if they've tried multiple providers. Interestingly, gender has little impact on the number of providers tried before settling on "The One." Check out the graph below for more insights. 📊 👉 Download our guide, ‘The One’ Survey, for deeper insights into customer loyalty in personal care services: https://birdeye.cx/hav4iq

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  • View organization page for Birdeye Australia, graphic

    2,350 followers

    Is your self-storage facility ready to shine online? 📈 Discover how to redefine your digital reputation with our Ultimate Guide: Nine Ways Self-Storage Operators Can Redefine Their Digital Reputation. 🌟 Why It Matters 🌟 Today’s renters crave convenience, security, and stellar service. Every interaction is a chance to build trust and make your facility the top choice in town. https://birdeye.cx/3qha7n #SelfStorage #CustomerExperience #DigitalReputation #FreeGuide #StorageSolutions #BusinessGrowth #CustomerFeedback

    Nine ways self-storage operators can redefine their digital reputation: The ultimate guide | Birdeye

    Nine ways self-storage operators can redefine their digital reputation: The ultimate guide | Birdeye

    birdeye.com

  • View organization page for Birdeye Australia, graphic

    2,350 followers

    Discover how BeCreative360 a full-scale marketing firm, revolutionized customer engagement in the dry cleaning industry with Birdeye's AI-driven Webchat. This powerful tool has transformed their client interactions, making every conversation count! 📈 Key Highlights: • Instant Response: AI automation speeds up replies, ensuring quick, effective communication. • Enhanced Client Service: Team members focus on complex queries, while Webchat handles routine ones. • Comprehensive Dashboard: Birdeye's Command Central offers a bird's-eye view of all key metrics. "The AI component of Webchat has been a game-changer, providing instant feedback and engaging clients effectively." - Yash Patel, Reputation Manager at BeCreative360 https://birdeye.cx/xp4xvj

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  • View organization page for Birdeye Australia, graphic

    2,350 followers

    Announcing Our New Partnership with Nookal! We're excited to share that Birdeye is now integrated with Nookal, offering you an enhanced experience to manage your online reputation and customer engagement. Key Benefits: - Improved Communication: Streamline customer interactions and responses across multiple channels. - Enhanced Customer Insights: Gain deeper insights into customer sentiment with combined analytics. - Centralised Management: Seamlessly manage reviews and feedback from both platforms in one place.

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  • View organization page for Birdeye Australia, graphic

    2,350 followers

    Who’s your go-to hairdresser? 💇♀️💅 Our findings show that 25% of people have found their hairdresser soulmate—they're loyal for life! But only 11% have found their perfect nail tech. It makes sense—fixing a nail mishap is easier than correcting a bad haircut! Women are more likely to find "The One" in personal care. While 26% of men have a go-to service provider, a whopping 42% of women have found their favorite! Check out the graph below for all the details. 📊 👉 Want more insights? Download our guide, ‘The One’ Survey, and see what makes customers stick around: Find out what makes your customers loyal and make sure you're their top choice! https://birdeye.cx/wb5j67

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  • View organization page for Birdeye Australia, graphic

    2,350 followers

    Discover what Joy Hawkins, Google Business Profile Product Expert, had to say about the importance of quality citations for local SEO. 🌟 In this blog, we dive into why focusing on high-quality business listings on major directories like Google, Facebook, Apple, and Bing is more effective than scattering your information across numerous low-traffic sites. Learn how to: • Optimize your Google Business Profile for maximum visibility • Prioritize high-traffic, relevant directories • Maintain accurate and consistent information across platforms • Utilize best practices for effective citation management Read the full blog for expert insights and practical tips to boost your local search rankings! 📈 🔗 Read the full blog: https://birdeye.cx/xx11e6

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  • View organization page for Birdeye Australia, graphic

    2,350 followers

    The Support team just wrapped up a couple of days of adventure and rejuvenation in the mountains! It was an incredible time filled with team bonding, laughter, delicious food, and of course, Cricket! They navigated some challenging rules and played their hearts out, cheering India on as they lifted the World Cup 🏆 These memories will energize them for the rest of the quarter 🚀 Check out the highlights of their fun and bonding!

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