Please note: I am NOT a truck driver, I do not have a CDL.
Profile:
I have a passion for mechanical tasks, excellent management and communications skills. Fantastic at managing customer expectations and addressing issues. Detail oriented and very organized. Hard working and reliable. Seeking a company that values employees who are committed to long-term employment where I can continue to develop my career further, and exceed your expectations. Experienced in wide range of mechanics, as well as office management, and customer service, versatile with various computer programs. Clean criminal background.
Experience:
Automotive Service Advisor
February 2024 - Current
Villa Rica, GA
⦁ Discuss and advise customers with repairs needed on their vehicles
⦁ Computer work managing accounts
⦁ Data entry, MS Office, Excel, Windows (all)
⦁ Explain repairs and tie estimated to complete repairs.
Dispatch Operations Manager
February 2019 - February 2024
Elk Grove Village, IL - Remote
⦁ Manage accounts with brokers
⦁ Dispatching Trucks, Booking Loads and Scheduling
⦁ Data entry, MS Office, Excel, Windows (all)
⦁ Negotiate with vendors on rates, setting pickup and delivery appointments.
⦁ Driver relations, manage and handle issues with drivers and scheduling.
⦁ DOT regulations, E-logs, hours of service, ext.
Office Manager / Dispatcher
October 2015 - January 2019
Atlanta,GA
⦁ Manage Office / accounts manager
⦁ Dispatching Trucks, Booking and scheduling of loads
⦁ Data entry, MS Office, Excel, Windows (all)
⦁ DAT / Internet truckstop proficient, as well as other load board websites
Service Manager
Kennesaw,Ga
August 2010 - October 2015
⦁ Provided customer service and advising of services needed
⦁ Train new employees to perform services offered
⦁ Manage store in managers absence
⦁ Scheduling employees, cash outs and deposits
Shift Supervisor & Mechanic / Machine Shop Tech
– Smyrna, GA
October 2001 - August 2010
⦁ Machine shop apprentice and mechanic (repair and maintain 30+ production machines)
⦁ Operate CNC mill and lathe and run per blueprints and designs
⦁ Supervise / manage 8 - 10 employees during shift work
⦁ Ensured all orders are produced daily, on time, and that they are up to quality standard
Manager / Mechanic
Alignment & Brake Service – Marietta, GA – July 1988 - October 2001
⦁ Manager of daily operations of shop and employees
⦁ Diagnose brake and alignment problems
⦁ Brake repair on customers cars/trucks
⦁ Responsible for Customer Service – Phone calls, checkout, cashier
⦁ Review and explain the diagnosis and necessary repairs to the customers
Reply to my posting and I can send you my full resume.
I will also contact you with my direct email and phone #