ALUNE PIERRE, BS
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OBJECTIVE
PROFILE OVERVIEW:
Performed general office procedures, where an in-depth knowledge of office management principles and considerable experience in healthcare management were obtained. I am goal oriented, an excellent team player, and have excellent communication skills.
Effectively managed office operations, utilizing the following skills:
● Computer Proficiency: In depth knowledge of Microsoft Office software
● Customer service /Patient coordinator
● Communicate effectively with staff, executives
● Effective verbal/written communication skills
● Attention to detail, excellent planning, organizing and time management skills
● Account payable/receivable/Payroll
● Billing & Coding
● Insurance verification/Authorization
● Medical terminology
● Knowledge of HIPPA Laws
● Time management
● Excellent in decision making and leadership ability.
SKILLS
Computer Proficiency: In depth knowledge of Microsoft Office
Superior customer engagement
Excellent verbal/written communication
Detail oriented, excellent planning, organizing and time management.
CPR certified, and advanced nursing knowledge
Excellent in decision making and leadership.
Marketing
Fluent in English, Haitian-Creole and proficient Spanish
PROFESSIONAL EXPERIENCE
Crown Dialysis Center
Facility Administrator
Managed and coordinated new patient intake, emergency preparation, insurance verification and authorization, patient education, and calling for prescription refills. Monitored and maintained purchasing inventories clinic medical supplies, durable medical equipment, and chart compliance. Organized monthly meetings with staff, executives, patients, vendors, and visitors. Assisted the Charge Nurse, Clinic Social Worker, and Dietitian with patient relations and retention. Purchased office equipment and supplies, contacted vendors and subcontractors. Coordinated transport services for patients.
Performs patient accounting duties related to collection functions for patient care services provided within a Healthcare system in accordance with local State and Federal Regulations.
Pan AM Diagnostic
Front Office Consultant
In charge of preparing highly important documents for court cases, demands, mediations. Also included in my responsibilities were heavy filing, answering a multi-line phone system, scanning, and printing, proof-reading documents to be sent to courts and clients, notarization, and preparing critically time sensitive subpoenas for patient trials.
Managed all functions and related to business.
offices, including collections.
ACG Health, LLC
Office Manager
Managed a team of eight employees that ranged from front and back office to the Director of Nursing. Assisted payroll, OSHA compliance preparation, and interacted with compliance officers and risks management teams. I put prescription data into Eforcse, accessing Availity software program, and chart review for all insurance companies. Ensured patient satisfaction and retention through various education and problem solving.
Provider Relations Coordinator
Managed and sustained relationships with managed-care service providers. Analyzed claims and billing payments according to managed-care contracts. Maintained collaborative cross-departmental communication with key management staff. Maintained in-depth, accurate and current working knowledge of all relevant internal and external policies, and procedures. Liaison between the provider network and insurance companies. Evaluated the provider network to ensure appropriate access for membership.
Ensures appropriate and optimal.
reimbursement and a constant cash flow.
EDUCATION
Antigua International College
BSN program Miami, FL
Keiser University
Bachelor of Science Miami Lakes, FL
Keiser College
Associates of Science in Health Science
Massage Therapy Certificate Pembroke Pines, FL