Wholesale high-speed access (HSA) – competitor quality of service – Indicator
The Commission monitors certain aspects of the services that competitors receive from their wholesale high-speed access (HSA) service providers to ensure they are able to compete effectively and to provide service to their customers efficiently. Find below the statistics provided by the wholesale HSA service providers on the installation and repair appointments met and missed, and the average timelines for appointments. Please note that identifiers are assigned to competitors to ensure confidentiality.
Wholesale HSA Indicator Standards:
- Indicator 1.1: Wholesale HSA Installation Appointments Met Standard: 90%
- Indicator 1.2: Wholesale HSA Repair Appointments Met Standard: 90%
- Indicator 2.1a: Wholesale HSA Installation Interval Met (Calendar Days) Standard : none
- Indicator 2.1b: Wholesale HSA Installation Interval Missed (Calendar Days) Standard: none
- Indicator 2.2a: Wholesale HSA Repair Interval Met (Calendar Days) Standard: none
- Indicator 2.2b: Wholesale HSA Repair Interval Missed (Calendar Days) Stardard: none
- View Wholesale HSA Service Providers by:
| Date | Provider | Competitor Identifier | Province | Indicator 1.1 | Indicator 1.2 | Indicator 2.1a | Indicator 2.1b | Indicator 2.2a | Indicator 2.2b | "Claimed No-ALC" or force majeure? |
|---|---|---|---|---|---|---|---|---|---|---|
| Loading... | ||||||||||
- Date modified: