>Part of this review has nothing to do with actual product but may be considered noteworthy information.
>Purchased refurbished unit from Image Warehouse - printer looks brand new (extremely pleased with purchase, saved $150).
>Out of the box: Printer in pristine condition (Like New - as described in listing), two new original HP cartridges (please note - it is less expensive to buy a refurbished printer with two new HP cartridges than it is to buy two HP cartridges out right [at least for 64XL type print cartridges]), power cord and concise instructions from Image Warehouse in event adverse conditions are encountered. It is highly recommended to download set up & owner information from HP (see link below) before beginning setup (at least on refurb products).
>Very well packaged - shipping was incredibly fast (received one day before earliest promised delivery date - great job Image Warehouse!!).
>HP7855: Incredibly easy to set up. As soon as unit was plugged in printer automatically entered basic set up and diagnostic mode.
>Inserted ink cartridges before connecting power cord. Not sure if this was correct set up sequence as printer rail needed to be manually moved to the right about 1/8" inch to align cartridge insert slot with cartridge well. (Restated from above: Go to HP.com/support to make sure set up is completed per manufacturer's instructions. If refurbished unit is purchased all necessary owner information should also be downloaded as it may not be included with your product).
>Network setup was incredibly easy (you will need network password) - even without having downloaded manufacturer's instructions.
>Touch screen is a bit small but easy to understand symbols and icons.
>Added paper. Printer automatically entered alignment mode. Perfect alignment.
>Printed black & white document. Very clear characters.
>Printed color photo. First photo was not the greatest but that is most likely contributed to inferior generic software used and being unable to size photo to smaller ratio (same number of pixels in smaller space).
>CONCLUSION: As this printer has just been set up for only a couple hours, there will be much more exploring of its many features and settings. Even though not having used HP technical support for this printer, previous experience with online HP tech support is fantastic.
>PROs: Very easy setup, easy to understand touch screen symbols & icons, discreetly positioned & hidden USB 2.0 and SD memory card ports at front/lower left corner of printer (hidden behind small stylish "flip" door), landline in/out (for fax); ethernet; USB Type-B ports easily accessible on back, simple cartridge replacement, paper sizes and service feature are easily accessible from front side, processes input information for wireless printing relatively quickly, prints black & white moderately fast, HP quality product & tech support. (No experience with copy/scan feature at time of this review.) Pleased with refurbished product purchase and highly recommend (especially from Image Warehouse).
>CONs: Very small touch screen, expensive print cartridges.
Sustainability features
This product has sustainability features recognized by trusted certifications.
Energy efficiency
Conserves energy compared to similar products.
As certified by
EPEAT EPEAT addresses the sustainability impacts of electronic products. An EPEAT registered product must meet required criteria and can meet optional criteria. The criteria depend on the type of product and can include energy efficiency, reduction of fluorinated greenhouse gases (F-Gases), and end of life management. Products meeting 50% - 75% optional criteria are “Silver” and those meeting more than 75% are “Gold”.
Certification Level
SILVER Part of
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Blue Angel guarantees that a product meets high environmental standards, including protecting consumers health.
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Blue Angel guarantees that a product meets high environmental standards, including protecting consumers health.
Compare with similar items
This Item  HP ENVY Photo 7855 All in One color Photo Printer with Wireless Printing, HP Instant Ink ready, Works with Alexa (K7R96A) | ![Canon PIXMA G620 Wireless MegaTank Photo All-in-One Printer [Print, Copy, Scan], Black,Works with Alexa](https://cdn.statically.io/img/m.media-amazon.com/images/I/31LdEbMhzNL._AC_.jpg) |  |  | |
| Price | $349.99 | -25% $249.00 List: $329.99 | $179.89 | -9% $274.00 List: $299.99 |
| Delivery | — | Get it as soon as Monday, Jul 29 | Get it as soon as Monday, Jul 29 | Get it Jul 30 - Aug 2 |
| Customer Ratings | ||||
| Print Quality | ||||
| Touch Screen | ||||
| Tech Support | ||||
| Value for money | ||||
| Easy to use | ||||
| Sold By | SaturnExpress | Amazon.com | Amazon.com | Amazoon-Hub |
| printer output | Color, Monochrome | Color | Color | Color |
| printer technology | Thermal Inkjet | Inkjet | HP Thermal Inkjet | Inkjet |
| paper size | 3 x 5 to 8.5 x 14, Letter, Legal, Envelope | 3.5 x 3.5, 4 x 6, 5 x 5, 5 x 7, 7 x 10, 8 x 10, 8.5 x 11, 8.5 x 14, U.S. #10, DL, CS, Monarch, Card Size | 8.5 x 11;8.27 x 11.7;8.5 x 14;7.16 x 10.12; | 8.5 x 11 |
| print media type | envelopes, glossy photo paper, high resolution paper, labels, paper plain | glossy photo paper | paper plain | card stock |
| max input sheets | 125 | 50 | 250 | 100 |
| connectivity tech | Ethernet, Bluetooth, USB, Wi-Fi | USB, Wi-Fi | 802.11a/b/g/n/ac 1x1 (2.4/5GHz) with BLE | Bluetooth, Ethernet, USB, Wireless |
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Sustainability features
This product has sustainability features recognized by trusted certifications.
Energy efficiency
Conserves energy compared to similar products.
As certified by
EPEAT EPEAT addresses the sustainability impacts of electronic products. An EPEAT registered product must meet required criteria and can meet optional criteria. The criteria depend on the type of product and can include energy efficiency, reduction of fluorinated greenhouse gases (F-Gases), and end of life management. Products meeting 50% - 75% optional criteria are “Silver” and those meeting more than 75% are “Gold”.
Certification Level
SILVER Part of
Reviews with images
A good quality printer, but not without its problems
Hp Envy 7855 was purchased new. The printer set up was easy using the HP Smart app which I had installed on my iPhone. Initially, trying to test print a picture from the iPhone smart app didn't work.I set up the printer on my laptop, and was able to scan documents and pictures easily. I printed photos and documents which turned out nicely. There was good detail in my photos, and the color looked good to me. I was very happy with the printer.After a couple of days, I tried printing a document with this printer, which was now saying it was offline. I tried restarting it, unplugging the printer and the modem. After all this, it was still showing offline, even when the internet connection light was blue. I uninstalled the printer from my laptop and tried re-installing it. It then said it was missing a driver.I came back after a couple of weeks, when I had some time to play around with it, and installed the printer again. This time it worked and was showing ready. It scanned and printed perfectly!I have tried again to connect with my phone's HP Smart app. It now connects and works well, so far. I tried printing a photo, and it turned out less than sharp with in-accurate colors. (I had not received the printer warning of low color ink levels.) Knowing that the color cartridge was running low, due to the ink levels showing in my Printers & Scanners app on my laptop, I exchanged the color cartridge and tried again. The colors came out much better. I still feel that the print comes out much sharper printing from my computer than it does from the HP Smart app on my phone.The first landscape photo shown is taken from my iPhone and is the original photo (posted photos are not in the order I submitted them). The second was printed from the HP Smart app on my phone when the color ink was low. You can see the colors are very blue and purple. The last two photos were printed with a full color cartridge, top photo printed from my laptop, bottom printed from the HP Smart app on my phone.If you zoom in you can see the top photo printed from my laptop is much sharper than the Smart App photo.My suggestion to HP is to improve the sharpness of the print feature of the HP Smart app, especially with photos. It is pretty disappointing. I am not inclined to use the Smart app to print anything but documents.
