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Returns
Eligible for Return, Refund or Replacement within 30 days of receipt
Returnable Yes
Resolutions Eligible for refund or replacement
Return Window 30 days from delivery
Refund Timelines Typically, an advance refund will be issued within 24 hours of a drop-off or pick-up. For returns that require physical verification, refund issuance may take up to 30 days after drop-off or pick up. Where an advance refund is issued, we will re-charge your payment method if we do not receive the correct item in original condition. See details here.
Late fee A late fee of 20% of the item price will apply if you complete the drop off or pick up after the ‘Return By Date’.
Restocking fee A restocking fee may apply if the item is not returned in original condition and original packaging, or is damaged or missing parts for reasons not due to Amazon or seller error. See details here.

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Product support included
In the event your product doesn't work as expected or you need help using it, Amazon offers free product support options such as live phone/chat with an Amazon associate, manufacturer contact information, step-by-step troubleshooting guides, and help videos. By solving product issues, we help the planet by extending the life of products. Availability of support options differ by product and country. Learn more
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Packaging
black leaf Ships in product packaging

This item has been tested to certify it can ship safely in its original box or bag to avoid unnecessary packaging. Since 2015, we have reduced the weight of outbound packaging per shipment by 41% on average, that’s over 2 million tons of packaging material.

If you still require Amazon packaging for this item, choose "Ship in Amazon packaging" at checkout.
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Amazon eero 6 mesh Wi-Fi system | Supports speeds up to 500 mbps | Connect to Alexa | Coverage up to 4,500 sq. ft. | 3-pack, one router + two extenders, 2020 release


$199.99
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Purchase options and add-ons

  • WHOLE-HOME WI-FI 6 COVERAGE - an eero 6 3-pack covers up to 4,500 sq ft. with wifi and supports wifi speeds up to 500 Mbps.
  • SAY GOODBYE TO DEAD SPOTS AND BUFFERING - eero’s mesh wifi technology optimizes for your space—so you can confidently stream 4K video, game, and video conference across your home.
  • MORE WIFI FOR MORE DEVICES - Wi-Fi 6 supports faster wifi than prior standards and permits 75+ connected devices.
  • SET UP IN MINUTES - The eero app walks you through setup and allows you to manage your network from anywhere. Plus, free customer support is available 7 days a week.
  • CONNECT TO ALEXA - eero 6 doubles as a Zigbee smart home hub, making it easy to connect and control compatible devices on your network with Alexa.
  • GETS BETTER OVER TIME - Automatic updates bring the latest and greatest in eero wifi while also helping to keep your network safe and secure.
  • EASILY EXPAND YOUR SYSTEM - With cross-compatible hardware, you can easily add eero products as your needs change.
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Technical Details

eero 6 system

eero 6 system

Title

Amazon eero 6 mesh wifi system

Wifi coverage

Covers up to 5,000 sq. ft.

Type

1 Router, 2 extenders

Supported speeds

Best for internet speeds up to 500 mbps.

Wifi connectivity

Wi-Fi 6 dual-band concurrent 2:2 (802.11ax), compatible with older wifi standards

Wired connectivity

Two auto-sensing gigabit Ethernet ports for WAN and/or LAN connectivity

Speed rating

AX1800

Smart home connectivity

Works with Alexa, Amazon Frustration Free Setup, 802.15.4 radio (Zigbee, Thread), Bluetooth Low Energy 5.0.

Electrical Rating

100-240V AC, 50-60 Hz

Processor, memory, and storage

1.2 GHz quad-core processor, 512 MB RAM, 4 GB flash storage

Network security and services

Profiles, WPA3 (eero Labs feature), WPA2, TLS v1.2+, VPN passthrough, IPv6, NAT, UPnP, port forwarding, DHCP, static IP, and cloud connectivity

Required for setup

Supported iOS or Android device and internet service (with cable or DSL modem, if required). See requirements.

Temperature Rating

Operating: 0˚C-40˚C
Storage: -25˚C-60˚C
Operating humidity: 0%-90%, non-condensing
Operating altitude: <3000m

Dimensions

3.9 in x 3.8 in x 2.4 in (99.4 mm x 97 mm x 61.4 mm). Actual size and weight may vary by manufacturing process.

Warranty and Support

1-year limited warranty. Free customer support is available 7 days a week. Learn more about warranty and support..

Subscription

30-day eero Plus trial is limit one per new eero customer account. Additional terms apply, see the eero Plus Terms of Service for more details. eero Internet Backup performance will vary and you are responsible for data charges with backup connection providers. Learn more about eero Internet Backup requirements, performance, and compatibility here.

Software Security Updates

This device receives guaranteed software security updates until at least five years after the device is last available for purchase as a new unit on our websites. Learn more about these software security updates.

Legal Disclaimer

Some features require linking your Amazon account, and downloading the Alexa application or using a compatible Alexa device. Internet connection speeds and availability depend on your internet service provider; if your internet service provider does not provide you with the maximum supported speed, you will not experience that maximum speed. Maximum wireless signal rates are derived from IEEE 802.11 standard. Specifications assume wired Ethernet connection; your experienced speed may vary when connected to an eero device that is configured as a wireless extender. Coverage estimates are based on normal use conditions. Actual range and performance can vary, and maximum supported speeds may not be available to all customers, due to factors such as local regulations (including power limits), network configuration, interference, connected devices, device usage, building materials, and obstructions. Specifications are based on use of a Wi-Fi 6 or later generation client device. For more information about eero performance, visit support.eero.com.

Compare eero products

Price From: $199.99 From: - From: $1,699.99
Ratings 4.4 out of 5 stars (19,038) 4.4 out of 5 stars (4,593) 4.1 out of 5 stars (266)
Wifi coverage Covers up to 5,000 sq. ft. Covers up to 6,000 sq. ft. Covers up to 7,500 sq. ft.
System Configuration 1 router, 2 extenders 3 routers 3 Routers
Wireless network speed Best for internet speeds up to 500 Mbps Best for speeds up to a gigabit Up to 9.4 Gbps: (Up to 9.4 Gbps wired; up to 4.3 Gbps wireless)
Wifi standard Wi-Fi 6 (802.11ax) Wi-Fi 6 (802.11ax) Wi-Fi 7 (IEEE802.11a/b/g/n/ac/ax/be)
Number of wifi radios 2; Dual-band 3; Tri-band 3; tri-band
Ethernet ports 2 Ethernet ports on eero 6 router only 6 Ethernet ports (2 per eero Pro) Twelve: 6 x 10 GbE ports; 6 x 2.5 GbE ports
Placement Countertop Countertop Countertop

Looking for specific info?

Customer reviews

4.4 out of 5 stars
4.4 out of 5
19,038 global ratings

Customers say

Customers like the app of the router, saying it's super helpful and informative. They also appreciate the coverage, and ease of setup. However, some customers have reported connectivity issues with the router. They say there is only one external network connection port and that it randomly disconnects from the internet. Customers also have mixed opinions on performance, value, signal, and quality.

AI-generated from the text of customer reviews

1,032 customers mention "Ease of setup"943 positive89 negative

Customers find the setup of the product very easy. They say the installation took less than half an hour, with most of the time devoted to rebooting their modem. They also say the app is fairly straightforward and easy to navigate. They mention that the mobile user interface is straightforward, and devices connect to the Wi-Fi seamlessly.

"...The installation took less than half an hour, with most of the time devoted to rebooting my modem and placing the two satellites around the house...." Read more

"...The set up was extremely simple and I had everything set up and ready to go in maybe 10 minutes. I cannot stress enough how simple the process was...." Read more

"...Its mobile user interface is straightforward, and devices connect to the Wi-Fi seamlessly...." Read more

"Does it mesh my house in glorious internet? Yep, and is easy to get devices attached.Does it provide the speed I expected?..." Read more

278 customers mention "Coverage"234 positive44 negative

Customers like the coverage of the router. For example, they say it has great coverage everywhere, including in a three-story home. Some say the range is amazing and the mesh system ensures perfect internet coverage in every corner of the house. That said, some say they haven't had any dead zones in the house or outside.

"...The mesh system ensures perfect internet coverage in every corner of my house...." Read more

"...Overall it does coverage well. Setup and features are not what they should be, but they are adequate...." Read more

"...No dead spots at all, like I did with the cable modem/router placed in a central position (well, as central as I could get)...." Read more

"...I haven't had any dead zones in the house, no dropped signal when watching a movie and Alexa is always connected now. Truly couldn't be happier...." Read more

95 customers mention "App"69 positive26 negative

Customers like the app. They mention it's helpful, cool, and informative. They also say the app is intuitive and has decent features. Customers also say it provides an easy way to see what devices are being supported.

"...The app was quite easy on the eyes and gives you features that are important...." Read more

"...Nice to be able to use the app and see what devices are being supported" Read more

"...The Eero can only be managed via an app and not on the web, like most routers, and if you have a hard time getting into the app (which I did), you..." Read more

"...User Interface is a solid 5 - the app is fantastic..." Read more

1,349 customers mention "Performance"879 positive470 negative

Customers are mixed about the performance of the extender. Some mention it works fantastic, works great for gaming, and does not cut the speed like other extenders do. However, others say that it does not have the most powerful reception for going through building, the signals are not as good as they could be, and the signal drops off drastically. They also mention that there is no way to manage the strength of signal or select a default or favored.

"...There is no video lag, spinning circles, on any of my devices, anywhere in the home!This is simply the best Wi-Fi setup anyone could ask for!..." Read more

"I’ve been using this device for over two years, and it has caused me minimal headaches...." Read more

"After five years, my ORBI RB50 wifi network suddenly failed -- slow speeds, lost connectivity to the internet...." Read more

"...Yep, and is easy to get devices attached.Does it provide the speed I expected? Yep on that as well.Is it perfect?..." Read more

856 customers mention "Signal"555 positive301 negative

Customers are mixed about the signal. Some mention that the WiFi signal is perfect now, and the strength throughout the house is fantastic. However, others say that it wouldn't connect, and they're experiencing problems with their devices connected.

"...Eero 6 successfully was a breeze, and the signal strength throughout the house is fantastic...." Read more

"...Look no further! The eero system is hands down the best setup for Wi-Fi coverage I have ever experienced.Just for a little perspective…...." Read more

"...But soon I noticed various problems with my devices connected (both E/N and wireless) to the new router, problems I did not have with the ASUS router..." Read more

"...Its mobile user interface is straightforward, and devices connect to the Wi-Fi seamlessly...." Read more

392 customers mention "Quality"189 positive203 negative

Customers are mixed about the quality of the router. Some mention it's a solid piece of gear, offers more stability, and has a pretty good range. Others say that it'd be better off buying a stand-alone router.

"...It does not have the normal robust features of a stand-alone router...." Read more

"Very high quality product in terms of wi-fi. Was recommended by my friend and like he said it's got great signal" Read more

"...more than three times the amount I'd been paying but provides no meaningful added benefit...." Read more

"Good quality and easy to set it up." Read more

216 customers mention "Value"128 positive88 negative

Customers are mixed about the value of the device. Some mention it's the best bang for the buck, and the add-on units are reasonably priced. However, others say that it'd be better off looking for discounts.

"...This is simply the best Wi-Fi setup anyone could ask for! Well worth every penny I invested!!" Read more

"...think these devices (and all other brands in this category) are overpriced for what they do (which is extending your home wifi!?!)...." Read more

"It’s a good router for price, make sure you use the appropriate cables and place it on the right surface...." Read more

"...Although it is expensive it will be worth the money and more!" Read more

234 customers mention "Connectivity"48 positive186 negative

Customers are dissatisfied with the connectivity of the product. They mention that it has only one external network connection port, and the extenders do not have ethernet ports. They also say that the router has an internal issue or there's a software stability problem.

"...You cannot use a conventional computer's browser or any other "standard" method to control your network...." Read more

"...At the time of writing, there is no option to turn off the Smart Hub built into Eero. You link Eero to Alexa and it's turned on.4...." Read more

"...Video streaming would sometimes drop out, freeze or pixelate with both E/N and WiFi connections, and it happens to both video streaming from the..." Read more

"...in the house, no dropped signal when watching a movie and Alexa is always connected now. Truly couldn't be happier. Set it and forget it." Read more

So many things you NEED to know
5 out of 5 stars
So many things you NEED to know
When you are considering spending almost 300 bucks for a router, and there are so many brands and models of them trying to lure your attention, you need to have some real facts. And that doesn’t mean reading about how fast or slow it is in somebody else’s house. Who cares? You don’t live in their house and every single thing you have connected to wifi and Ethernet in your home is different from someone else who is no more of an expert on routers than anyone else. Before I give you some real life facts I will get right to the bottom line and that is there is only ONE way you will ever know how a device like this can and will perform in your home and that is to buy it and try it with your own computers, laptops, tablets, smartphones, TV and everything else that is common in today’s home place. Remember, if it doesn’t work you can always send it back and get something else. And with this device you may end up doing that. On the other hand, this might be just what you’re looking for.WHAT IS ITOkay I’ve called it a router, a term the maker is trying to avoid. And that’s not a bad thing because eero isn’t exactly like 95% of the other routers out there. It’s important to know a few things about them. Other than Eero being a common Estonian and Finnish first name, they are a company founded by a couple of dudes in their apartment in 2016 and then bought up by Amazon in 2019. If you are reading all those reviews posted prior to the November 23, 2020 ship date of this new model eero 6 you are probably reading about old obsolete products and you should stop reading those right now. This is not the same item. Same concept yes but what’s inside is night and day different. Under its new owners the game plan here is that this device should be two things – Simple and Safe. To that end they have done some remarkable things I’ve never seen before and some things that maybe aren’t so stellar. What am I basing that on? I’ve been in the industry for a quite a while now and part of that included hands on installing and using at least two dozen current model routers that I bought with my own money and are sitting in my storage room. The word simple isn’t one that usually comes to mind when talking about these things, in fact it can be the exact opposite. Unfortunately a lot of these devices are either made by old line networking companies that don’t get what life is like in the first quarter of the twenty-first century or by offshore companies who do well at making stuff but not so well designing it for real life needs. The other word, safe, isn’t normally associated with routers either – usually that’s a function of the computer or smartphone and not needed for non-smart devices. In today’s world there is some logic in nipping unsafe bad stuff before it even gets into the air in your home, which is why eero has gone to great lengths to build protection right into their hardware.WHAT I LIKEFirst off please realize that this page has changed a few times to correspond to different configurations they are making available and the one I evaluated was a prerelease sample of the basic model 6 (not the Pro) which included the main base unit and two satellite units. That’s pretty much all you get other than the power transformers and a tiny card that tells you that you have to download an app to set the thing up. There is no other way to set it up other than downloading their app , which is one of the first differences from what you may be used to. The setup process can go pretty fast, that is it would have been fast if they would have included better instructions, a topic I will touch on later. Unlike the old days the setup is almost completely hands off, the hardware configures almost everything automatically and hardly asks you anything. In other words you do not have to go through that tedious process of updating the software and firmware, it's all done for you. After a few minutes you are up and running and if you wanted to you could walk away and never touch it again. There is one solitary status light that glows a few different colors then settles down to a soft white all’s well indicator and you can turn it off completely if you don't like it. You can’t make a mistake plugging it in because other than the power cable there are two identical ports which are both self configuring Ethernet input output ports, you attach your modem to one and optionally a hard wired Ethernet device to the other, although most people will never use it. If you’re like me and have any devices that demand a hard wired configuration you can always add a switched Ethernet hub. After you’re done you can go back into the app and tweak some things but nowhere near as many as even the cheapest entry level wifi router you may have owned in the past. There are also some performance graphs that are simple and easy to understand and a heavy handed pitch for their safety and security upgrades.THEN THERE ARE THOSE THINGS I DIDN’T CARE FORI didn’t have any issues with the lack of customization this product offers, I think for the vast majority of homeowners it has everything we need. But there are some things that were frustrating. The first was the total lack of setup instructions included with the device. You get the three components (lacking any kind of protective wrap), the power cords and the tiny card that tells you to download the app. They even show a website address. But they don’t tell you that you absolutely must use a smartphone with an active cellular data line that meets certain specific criteria to use to install that app and use it for the setup. And the only way you will ever know any of that is AFTER you set the thing up and go into the obscure help section that consists of many thousands of pages. I tried using my iPad and got a message that it was doing something but it didn’t tell me what. After a half hour it finally timed out and said the installation failed but not a word about why. After I tried the only available option which was to try again and wasting another half hour I tried to contact tech support. No surprise, they don’t have phone support but their website promises instant response. I filled in the information and waited, and waited and waited and 24 hours later I still didn’t get an answer almost a week later. By then I had figured out on my own that maybe I should try using my smartphone and the installation took all of about five minutes. The problem here is that not everyone may have a brand new phone that meets their strict criteria and maybe this is being installed somewhere where the user doesn’t have a smartphone at all but wants wifi internet. The short answer is that you can’t do it, period.Frustration two comes in when the next thing is that they want to send you an email with a secret code to prove that it’s really you but the first time that process failed and I had to do it again.If you are protective of your privacy this may not be the product for you – unlike the majority of routers you have to give away a ton of private information and agree to just as many contracts and legal stuff just to use the hardware. I will never get how sending someone all my private information is helping them protect my privacy.Finally there’s the issue of the subscription service, and it’s no small issue at all. Like many other companies eero is looking to build a continuing revenue stream of having you pay to subscribe to all but the most basic of the so-called safety services you paid almost 300 bucks to get in the first place. I am very aware of the firewalls, virus protection and other safety hardware and software I have built into my computer and other devices and I will make my opinion clear right now that I don’t think I need anything their suite of services offers. In fact I know so. I read through it all (something one in a million people will do) and the vast majority of it is typical of the San Francisco penchant for someone in a windowless room deciding what is safe and moral for me to view, for example barring me from viewing anything that shows guns or violence – but yet they won’t answer why it’s okay for them to sell video games that require a router that are all about guns and violence. In fact their entire so-called Secure suite seems to be aimed at blocking everything I should have the good sense and choice to view or not view as I please.Fortunately I think you can use their hardware without paying a monthly subscription fee, right now I am sampling it so I can update this with more information later. Over and above that $30 annual basic suite they offer an advanced security suite that as far as I can see adds primarily the addition of Encrypt Me, iPassword and Malwarebytes for a whopping $99 a year subscription. My opinion is that most people choosing this product for simplicity’s sake would have little knowledge and thus little interest in a VPN app like Encrypt Me, would question the value of paying for a password manager when there are so many available for free, and the reality is most people’s devices are probably already protected by a very good antivirus program already. Note that I’ve used the word opinion a couple of times and I mean it, I’m not saying my opinion is what you should do any more than I am not saying a word about what internet speeds I’m getting in my home, because you shouldn’t care about my or anyone else’s speeds, they have no impact on you at all.SHOULD YOU BUYMy home is longer than it is wide and my wifi signal has to go through some mechanical equipment and a kitchen to get to my entertainment center, which has an adverse effect on the signal. In the other direction is my office which has a lot of walls between it and my router. I was getting ready to run a cable and hardwire both ends of the house to help solve this situation but this seemed like an easier solution – now I have one extender at one end of the house right next to the TV and the other in close proximity to my office equipment, much of which is wireless. I tried the previous products that used an extender you plugged into a wall outlet and they don’t work for me. They did in the old days when our devices stayed static but when I walked from one end of the house to the other with my phone I had to log out of one account and log in to another to continue. With eero everything is seamless, the extenders smartly and automatically connect to wireless devices and when a device travels it hands off from one extended to another without a glitch. While I am very technical I don’t like to overcomplicate things and I found the setup and configuration of this product to be amazingly simple. I don’t think the people in SF are on the same page as the rest of the country in terms of what their privacy needs are and what they feel they should be told they should be protected from so I’m leaning right now toward not continuing with their Secure subscription after the 30 day trial, which by the way I think is too short for anyone to make a useful decision on. I can’t tell you if you should buy this or not, but I hope this information has helpful. And if this sounds like it’s right for you I encourage you to try it and not be talked out of it because someone else didn’t like it. Good luck, I will give this an update after a month or two – no review for such a product can be very useful a few days after it’s introduced, mine has already updated itself three times in the 24 hours I’ve had it.
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Top reviews from the United States

Reviewed in the United States on June 1, 2024
Configuration: 3-PackStyle: Router + ExtenderVerified Purchase
After five years, my ORBI RB50 wifi network suddenly failed -- slow speeds, lost connectivity to the internet. This was delivered on the same day as I ordered it, and the setup was as easy as it looked on the video. The installation took less than half an hour, with most of the time devoted to rebooting my modem and placing the two satellites around the house. Be prepared, though, for going through the hassle of getting your printers on the new wifi network (HP's HPSmart app is not very smart) and doing a factory reset on your Google home speaker and other devices. But installing Eero 6 successfully was a breeze, and the signal strength throughout the house is fantastic. I had never heard of Eero until I read the Wirecutter review - this was a good choice. I didn't rate the tech support because I didn't need it -- the installation process worked well.
21 people found this helpful
Report
Reviewed in the United States on June 25, 2021
Configuration: 3-PackStyle: Router + ExtenderVerified Purchase
I will try and make this review as simple as possible. If your in the market for a router, or maybe you don’t even think you NEED new router but wish the Wi-Fi in your home was a little better…. Look no further! The eero system is hands down the best setup for Wi-Fi coverage I have ever experienced.
Just for a little perspective…. I have Spectrum Ultra Internet which offers speeds up to 400mb per second. Usually those types of speeds require a hardwired connection through Ethernet. I have a two story home, big family, and we usually have approx 25 devices connected to Wi-Fi at all times. With the equipment that Spectrum provides and this many connections, usually my download speeds are somewhere around 25mb/s. That has always been the norm. I have tried relocating my modem and router to different locations throughout the house to get better coverage, better speeds, but nothing usually works. Recently I moved my modem and router upstairs, set it on the floor, which is centralized for the home, but was completely frustrated with the speeds downstairs, so I started looking for different options.
I purchased (then returned) multiple different brands of Wi-Fi extenders, power line extenders, all to no avail.
Through some extensive YouTube reviewing, I decided to try eero 6. This set this I purchased came with the hub or “router” that is plugged in next to my modem upstairs and two extenders that just get plugged into power that I put downstairs. I put one extender in my kitchen, then the other in the master bedroom which are on opposite sides of the house. The set up was extremely simple and I had everything set up and ready to go in maybe 10 minutes. I cannot stress enough how simple the process was. (Note: make sure you have a smart device like a phone with good cell service when setting up cause you have to set up an account through the eero app and I had already disconnected my old router when I realized I needed to do this. If I hadn’t have had cell service, this would have made the process a little more difficult!)

Anyways, the end result…. BLAZING speeds throughout the house on Wi-Fi and in every corner, the garage, out back on the patio, everywhere!
Upstairs is getting close to 500mb/s on Wi-Fi, downstairs, in the furthest corner, behind walls and doors, I still get 200mb/s.
There is no video lag, spinning circles, on any of my devices, anywhere in the home!
This is simply the best Wi-Fi setup anyone could ask for! Well worth every penny I invested!!
4 people found this helpful
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Reviewed in the United States on May 10, 2024
Configuration: 3-PackStyle: Router + ExtenderVerified Purchase
I’ve been using this device for over two years, and it has caused me minimal headaches. Among various Amazon devices, this stands out as one of the best choices I’ve made. Its mobile user interface is straightforward, and devices connect to the Wi-Fi seamlessly. The mesh system ensures perfect internet coverage in every corner of my house. Even if one unit fails, another takes over, maintaining 99% uptime for connected devices. Overall, it’s been a positive experience.

The only drawback I’ve noticed is that you can’t access the admin panel via a PC using an IP address—you have to use the mobile app. It would be great if there were an alternative method for accessing the admin panel from a computer using the IP.
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Reviewed in the United States on February 10, 2021
Configuration: 3-PackStyle: Router + ExtenderVerified Purchase
Does it mesh my house in glorious internet? Yep, and is easy to get devices attached.
Does it provide the speed I expected? Yep on that as well.

Is it perfect? Hardly.

First, be aware of what you are specifically getting. If you think this is a normal router and you will be able to micromanage users locally.....well, you are wrong. This is, basically, a cloud based system. That means if you are hoping to see URL history like a normal router.... well you aren't getting that with this. The idea is that that is a privacy issue because the processing of url history isn't done on the local router, it's done on the EERO/Amazon servers. Thus, a privacy issue to display it to local users/admins.

Second, to put it another way: This isn't your old-school router. It does not have the normal robust features of a stand-alone router. It's more like a simple dumb terminal that hooks up to the internet, but the horsepower is on the backend servers. You aren't going to get features you might want.

Some features require a subscription, something that, in my opinion, isn't all that clear what you get and what you don't. Other features simply don't exist on EERO mesh units. PPPoe as an example.

You also need a cell phone to set this up, or an internet connection that is separate from what you are trying to setup. This is also not clear. It specifies you need to setup the app on an internet connected device, but it doesn't explain why.

Did i have problems? You bet. EERO could NOT get DHCP from my ISP. NO, it wasn't a weird setup. I tested with 4 other brand routers. All of them plugged in, grabbed ISP DHCP and started providing internet to devices. The EERO, not so much. After a VERY frustrating experience with support, I just let it sit and waited. It EVENTUALLY got DHCP, but then failed a couple days after that. Rinse, lather, repeat.

If EERO is going to tout itself as a router, DHCP from an ISP modem should NOT be an issue under any circumstances. YES, I did turn off/on all the recommended things. YES, I did talk to EERO support. YES, I did talk to my ISP, who said it is clearly an EERO problem. I tend to agree. If ALL other routers were capable of getting an IP and going, EERO shouldn't have had an issue. Yet, it did. My fiber connection is not in any way a weird setup, and the other routers prove it. This is specifically an EERO issue.

Overall it does coverage well. Setup and features are not what they should be, but they are adequate. Also should mention, there are "features" in the EERO app that aren't actually functional at this time. Like Voice assistant and device name sharing. They are clearly in the app, but a support person on another site said this "Those actually shouldn't be visible, it's a bug." Knowing that a major product like EERO can't get a dev to hide a toggle switch doesn't give the best warm and fuzzy.

Would I buy EERO again if given the chance knowing what I know now? Probably not. Am I keeping it? Yes, because I do love the wi-fi coverage and speed. I just think, for the inflated price it carries that it is feature barren.
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