BreakFree Peninsula Surfers Paradise 4 stars

Customer review rating (ALL Rating) 4.0/5 301 reviews

BreakFree Peninsula Surfers Paradise - Image 1
BreakFree Peninsula Surfers Paradise - Image 2
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Cnr Clifford St And The, Esplanade, 4217 SURFERS PARADISE, Australia

Description

Hotel extras

  • 600m to Cavill Avenue (main street of Surfers Paradise)

  • Walking distance to Cavill Mall

  • Heated indoor swimming pool, spa, sauna & gym

  • Walking distance to shopping and restaurants

  • 10 min tram ride to Pacific Fair Shopping and Dining Precint

Our accommodation(s)

Hotel location

BreakFree Peninsula Surfers Paradise

Cnr Clifford St And The, Esplanade
4217 SURFERS PARADISE
Australia

GPS:-28.005633, 153.430622

Telephone
Fax +61 7 5592 2539

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Fitness center

3 pools

Enjoy the onsite facilities such as our 3 pools, a full tennis court and a BBQ area

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  301 reviews

TripAdvisor Rating  4.0/5  808 reviews

Great location

Customer review rating 5.0/5

Vivr Families - Confirmed reviews ALL

Unit was very spacious, had a full laundry which is great with a family, big kitchen lots of sunshine and amazing views!

Dear Vivienne R., We very much appreciate your comments regarding your stay at the BreakFree Peninsula Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well located but dirty

Customer review rating 1.5/5

Happy T. B. H. Families - Confirmed reviews ALL

I was contacted early the day of check in asking for an arrival time, when I replied nothing was said about staff not being in reception past 3pm, when I arrived there was no information on what to do about getting my key, once I figured out what I had to do half hour later I got to the room which at first seemed reasonable but after having a good look around everything was dirty and not maintained, the draw in the kitchen was falling apart, the rangehood didn’t function and was filthy, there was no wifi or Foxtel even though the website said otherwise. There were a lot of things dissatisfying about this place.

Dear MIKAELA H., Thank you for taking the time t. tell us about your experience at the BreakFree Peninsula Surfers Paradise. I am sorry that your experience did not meet your expectations; please allow me t. express my sincerest apologies. At BreakFree, we strive t. provide a superior service experience for every customer; therefore your feedback is very important t. us. Please rest assured that we are taking the appropriate measures t. address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity t. better serve you in the near future. Sincerely,

Good location.

Customer review rating 3.5/5

Rob Families - Confirmed reviews ALL

Friendly, helpful staff. Lovely room. Lovely swimming pools. No clothes hose. No Sky. No cleaning or change of sheets despite 15 day stay. Will use again.

Dear Robert W., We very much appreciate your comments regarding your stay at the BreakFree Peninsula Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well located

Customer review rating 4.5/5

Anne P. Friends - Confirmed reviews ALL

My experience was good, however friends who I was travelling with was not.

Dear Anne P., We very much appreciate your comments regarding your stay at the BreakFree Peninsula Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

KAREN SAYS

TripAdvisor rating 1.0/5

Ben G Couples - TripAdvisor review

Great Value The welcome comity is something else, My wife was shouted at by (we’ll call her Karen for the purpose of the exercise!) for use of appartment trolley! No exagertion, literally shouted at and berated! So my wife continued with the rather irate direction, instead of walking 6m of foyer floor to the lift, she was ordered outside the building and into the street, continued down the decent to the carpark so that she could enter the lift from the basement. In the process she strained her back and is now in serious pain! Well done Breakfree Peninsula appartments! This is what one needs after an eight hour drive to take a vacation! Violating trolley protocol! Well done Karen! We will not be back! Like they say, you get what you pay for! The place is cheap and so is the service.

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Other web-users rate our hotel

  • 145 reviews 9.3/10 Location
  • 271 reviews 6/10 Room
  • 124 reviews 6.4/10 Service
  • 25 reviews 3.6/10 WiFi
  • 100 reviews 2.7/10 Cleanliness
  • 71 reviews 5.1/10 Vibe
  • 20 reviews 2.7/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.