Mercure Alice Springs Resort 4 stars

Customer review rating (ALL Rating) 4.1/5 499 reviews

Mercure Alice Springs Resort - Image 1
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Description

Hotel extras

  • Close to town centre

  • Free WiFi throughout

  • Barra on Todd Restaurant & Bar

  • Retail shop

  • Guest laundry

Our accommodation(s)

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Hotel location

Mercure Alice Springs Resort

34 Stott Terrace
0870 ALICE SPRINGS
Australia

GPS:-23.702813, 133.886296

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BARRA ON TODD RESTAURANT AND BAR

Open for breakfast, lunch and dinner, the restaurant has established a reputation for quality food and friendly service within a picturesque natural setting. Guests enjoy a distinctive array of cuisine including local bush flavours and a select wine list.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  499 reviews

TripAdvisor Rating  4.0/5  1,587 reviews

Ok, but for a low budget stay. Prices too high for facility.

TripAdvisor rating 2.0/5

Bridget R Solo travel - TripAdvisor review

Not sure if it was because I booked through booking.com, but the price for what you got was not aligned. I moved the last night to the Double Tree. Staff was very nice and helpful and the fully serviced restaurant was very good. The rooms were very outdated, toilet/luggage lift/patio lock were all broken. Did not seem clean and you could hear the bars from across the Todd. I just don’t think they have put money into the upkeep, which would be Ok if they charged lower than the high end places in the area. Not friendly if you have any mobility issues and breakfast buffet was below sub par. Also never thought I could get a bad coffee in Australia, and not the room coffee. Gates get locked at night, which is good, but also good to be aware. Pool looks like it would be nice.

Hi Bridgit Thank you for your review and comments. The luggage lift is working - probably not closed properly on either the ground or 1st floor, so we are sorry for the inconvenience. Hopefully we can welcome you back the next time you are visiting. regards Ian

Another great visit!

TripAdvisor rating 5.0/5

ozcookie1 Families - TripAdvisor review

We stayed during Show weekend so was busy time. Whilst there was no letter or acknowledgement of our Platinum/Gold ALL membership there were drink vouchers in the app (Which I hadn't realised has replaced the paper vouchers). Upgrade to deluxe rooms was nice. Rooms were clean and large with very large bathroom, bath and coffee machine! We have stayed here many times and love these rooms with large balcony. Enjoyed drinks in the bar and ordered pizza hut to the room both nights for the kids! Overall another great stay!

Hi Thank you for your review and comments, we were glad to welcome you back to the hotel. Hopefully you managed to head to the show while you were here. We look forward to welcoming you back the next time you are here. regards Ian

Good Stay - Friendly

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Overall good stay however, the driers in laundry need attention and are not drying properly. I travel with work and are required to use laundry facilities on a regular basis. I reported at the time issue with hot water in shower, unable to regular temperature with cold water pipe vibrating in the wall either to hot or cold (room 211) Otherwise always a pleasure

Hi Natalie Thanks for your review and comments. I will get maintenance to have a look at the shower situation and the pipe noise. Sorry for any inconvenience. regards Ian

Great Stay

Customer review rating 5.0/5

Aurorah Business - Confirmed reviews ALL

Great stay, staff were very friendly, helpful and accommodating.

Dear Aurorah We very much appreciate your comments regarding your stay at the Mercure Alice Springs Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. regards Ian

Well located, close to city centre

Customer review rating 4.0/5

Jussie Friends - Confirmed reviews ALL

Very helpful staff and amenities were satisfactory

Hi Justine Thanks for your review and we are glad that you enjoyed your stay with us. We look forward to welcoming you back the next time you are in town. regards Ian

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Other web-users rate our hotel

  • 294 reviews 9/10 Location
  • 633 reviews 6.7/10 Room
  • 506 reviews 7.5/10 Service
  • 18 reviews 3.2/10 WiFi
  • 327 reviews 7/10 Food
  • 275 reviews 4.4/10 Cleanliness
  • 159 reviews 5.1/10 Amenities
  • 125 reviews 6.4/10 Breakfast

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