Sofitel Noosa Pacific Resort 5 stars

Customer review rating (ALL Rating) 4.6/5 3,631 reviews

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Description

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Hotel location

Sofitel Noosa Pacific Resort

14 16 Hastings Street, Hotel entrance via Noosa Parade, PO Box 886, Noosa Heads Qld 4567
4567 NOOSA
Australia

GPS:-26.386863, 153.08834

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

NOOSA BEACH HOUSE

Experience relaxed dining and Modern Coastal cuisine in the stylishly chic setting of Noosa Beach House. Accor Plus members are offered 15% discount in this venue.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  3,631 reviews

TripAdvisor Rating  4.5/5  1,532 reviews

Certificate of excellence 2024

Well located but bed was super uncomfortable!

Customer review rating 2.0/5

Lizzie Friends - Confirmed reviews ALL

Location, food and amentities were great, but my bed in 312 was super uncomfortable. Hard and slightly lumpy. When I complained I was moved, but the guy on the bed tried to tell me all the beds are exactly the same. This was not true because the next bed was more comfortable. My usual hotel brand is IHG and I have found their beds to be consistently comfy. We were each paying $800 a night, so I would expect better at this price point.

Bonjour Lizzie, Thank you for sharing your experience with us. We are glad to hear that you enjoyed our location, food, and amenities. We are sorry to learn that you found the bed in room 312 uncomfortable. We understand bedding preferences vary, and we have noted your feedback. Rest assured, we are constantly working to improve our guests' experience and appreciate the feedback. We do hope to welcome you back again. Warm regards, Vianne Birrell Rooms Division Manager

Great stay

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Excellent service and facilities. Staff very helpful

Bonjour, Thank you for your positive review! We are delighted to hear that you had a great stay. Our team is always here to assist you. Looking forward to welcoming you back soon. Warm Regards, Vianne Birrell Rooms Division Manager

Well located

Customer review rating 3.5/5

Zf Families - Confirmed reviews ALL

Have Accor plus but was unable to have a late checkout, was also advised regarding discounts at restaurants at check in but this information was incorrect However, location is great and rooms are spacious

Bonjour ZF, Thank you for sharing your feedback. We apologize for the inconvenience regarding the late checkout and the confusion around Accor Plus discounts. We appreciate your kind words about our great location and spacious rooms. Warm regards, Vianne Birrell Rooms Division Manager

Enjoyed the stay

Customer review rating 4.5/5

Steve B. Couples - Confirmed reviews ALL

All good thanks.

Bonjour Steve B, Thank you for your positive feedback. We are delighted to hear that you enjoyed your stay with us. We appreciate you sharing. Warm Regards, Vianne Birrell Rooms Division Manager

Perfect place for a relaxing hotel

Customer review rating 5.0/5

Ru Families - Confirmed reviews ALL

We wanted somewhere comfortable to stay for a relaxing holiday with our young kids. Weather wasn’t great but Sofitel provided a perfect base to chill in between our trips out in between the rain. Perfect location. Didn’t have to drive anywhere the whole trip. Enjoyed the bubbles and hot choc. Breakfast service was great too. Mohammad and Stevie to mention a few

Bonjour Ru, Thank you for choosing Sofitel Noosa Pacific Resort. We are delighted to hear that you found our location perfect and enjoyed the bubbles, hot chocolate, and breakfast service. We appreciate your kind words towards our staff members Mohammad and Stevie. We hope to welcome you back for another wonderful stay in the future. Warm regards, Vianne Birrell Rooms Division Manager

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Other web-users rate our hotel

  • 725 reviews 9.3/10 Location
  • 1,275 reviews 7.1/10 Room
  • 1,766 reviews 9/10 Service
  • 14 reviews 3.3/10 WiFi
  • 347 reviews 7.2/10 Food
  • 332 reviews 5/10 Cleanliness
  • 230 reviews 4.8/10 Value
  • 208 reviews 8.1/10 Breakfast

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