Pullman Lombok Merujani Mandalika Beach Resort

Customer review rating (ALL Rating) 4.5/5 530 reviews

Pullman Lombok Merujani Mandalika Beach Resort - Image 1
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Description

Hotel extras

  • Beachfront resort in secluded Kuta Mandalika.

  • 1- & 2- bedroom private pool villas with beach access or garden views.

  • Two flavorful restaurants, a swim-up bar and a lobby lounge.

  • 20-minute drive from Lombok International Airport.

  • Creative outdoor spaces, four meeting rooms and a pillar-less ballroom to connect & celebrate.

Our accommodation(s)

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Hotel location

Pullman Lombok Merujani Mandalika Beach Resort

ITDC Tourism Complex BS2 Kuta, Pujut
83573 Central Lombok
Indonesia

GPS:-8.900657, 116.296082

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  530 reviews

TripAdvisor Rating  5.0/5  213 reviews

Certificate of excellence 2024

Acceptable Stay

Customer review rating 3.0/5

Moataz Business - Confirmed reviews ALL

Room Cleanliness especially towels pillows and sheets smells bad

Dear Moatazbellah M., Thank you for providing detailed feedback on your recent stay with us. We're pleased to hear that you found our kitchen staff friendly and professional. We sincerely apologize for the issues you experienced with room cleanliness, particularly with the towels, pillows, and sheets. This is not reflective of our usual standards, and we will address this matter with our team to ensure that such issues are promptly resolved. We appreciate your suggestion to include more Middle Eastern cuisine in our breakfast offerings. We aim to cater to a variety of tastes and will consider this to enhance our menu. Your feedback is valuable to us as it helps us improve our services. We hope to have the opportunity to welcome you back and provide a better experience on your next visit. Thank you for choosing our resort. Warm regards, Pullman Lombok Mandalika Team

Great Service crew

Customer review rating 4.5/5

Joven Business - Confirmed reviews ALL

Has enjoyable spacious and immaculate spaces. Each room is thoughtfully designed with local touches and has modern amenities. We appreciate the warm, attentive service that adds a personalized touch to our stay. Especially with Jaelani, Reza, Maya, Nana, Wilda, Athzar and Vony.

One Of The Best Hotel in Indonesia

Customer review rating 5.0/5

Joko N. A. Families - Confirmed reviews ALL

Wes stayed there for only a night, and we regret it, coz we should stay there longer! The hotel is beautiful and the views are breath taking. From the lobby you can cleary see the beautiful beach and sands. Amazing. The hotel is new, the staffs and services were great. It is very close to the Mandalika Circuit, a strategic location. Well done, will be back again for sure!

Dear Joko N. A., Thank you for your wonderful feedback. We are thrilled to be considered one of the best hotels in Indonesia by you. We're delighted that you found the hotel beautiful and enjoyed the breathtaking views, especially from the lobby overlooking the beach and sands. It's great to hear that you appreciated our convenient location near the Mandalika Circuit and the exceptional service provided by our team. Your regret at only staying for one night is a testament to the memorable experience you had, and we’re glad to hear you plan on staying longer next time. Knowing that our new facilities and the beauty of our surroundings left such a positive impression on you is truly rewarding. We value your loyalty as Accor Silver member and look forward to welcoming you back for a longer and even more enjoyable stay. Thank you for choosing our resort. Warm regards, Pullman Lombok Mandalika Team

Good stay and beautiful place

Customer review rating 4.5/5

Marry J. M. Business - Confirmed reviews ALL

The people especially in the restaurant is very friendly and easy to get along ; The reception also fix concerns as soon as possible ... Overall a wonderful, secure and peaceful experience. Hope to stay again .Thank you

Dear Marry J. M., Thank you for your kind feedback. We're delighted to hear that you had a good stay and enjoyed the beautiful surroundings. It's wonderful to know that our restaurant and reception team were friendly, responsive, and contributed to your secure and peaceful experience. Your positive comments about our team mean a lot to us and will be shared with the team to encourage their continued dedication to exceptional service. We appreciate your support and look forward to welcoming you back for another wonderful stay. Thank you for choosing our resort, and we hope to provide you with an even better experience on your next visit. Warm regards, Pullman Lombok Mandalika Team

Hotel stay

Customer review rating 2.5/5

Io Business - Confirmed reviews ALL

Hotel food are excellence. Room service a bit disappointed. Need to call twice to have towel replaced and soap/shampoo top up. Hotel a bit out of way to night bazaar. Due to efficiency of the staff in attendance, managing of shuttle is confusing. due to English proficiency.

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Other web-users rate our hotel

  • 305 reviews 7.7/10 Location
  • 635 reviews 9.1/10 Room
  • 877 reviews 8.7/10 Service
  • 9 reviews 8.7/10 WiFi
  • 278 reviews 9.5/10 Vibe
  • 236 reviews 8.6/10 Breakfast
  • 234 reviews 8/10 Cleanliness
  • 223 reviews 8.9/10 Comfort

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