Mercure Quemado Resort Hotel 4 stars

Customer review rating (ALL Rating) 4.0/5 133 reviews

Mercure Quemado Resort Hotel - Image 1
Mercure Quemado Resort Hotel - Image 2
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Mercure Quemado Resort Hotel - Image 4

Description

Hotel extras

  • Waterfront hotel

  • Hotel in downtown area

  • Sunny swimming pool

  • Panoramic view of Quemado beach

  • Holistic SPA experience

Our accommodation(s)

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Hotel location

Mercure Quemado Resort Hotel

Place Mohamed V
32000 AL HOCEIMA
Morocco

GPS:35.24416, -3.927838

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms

RESTAURANT AL KHOZAMA

International restaurant where the buffet breakfast is served every morning. A la carte menu combining international flavors served at lunch and dinner

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.0/5  133 reviews

TripAdvisor Rating  4.5/5  773 reviews

Certificate of excellence 2024

neutral

Customer review rating 2.5/5

Saber O. H. Solo - Confirmed reviews ALL

still some improvement is required, check-in was slow, lift was stuck and i was blocked for around 20min. food and restaurant need some variety. lack of "Hotel transat" in the beach.

Dear Saber ould h., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Quemado Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Best hotel

TripAdvisor rating 5.0/5

Jihad M TripAdvisor review

I enjoyed every second I spent at that amazing hotel the people there are so nice and friendly specially the restaurant staff leaded by Mr Karim El Amrani who made this vacation more enjoyable by providing the best and delicious meals every day

Dear , We very much appreciate your comments regarding your stay at the Mercure Quemado Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Great stay at Mercure Quemado The room was clean and cozy, the staff were friendly especially Ayoub and the amenities were excellent. The food at the on-site restaurant was delicious. Highly recommend!

Dear elhassani kharroubi m., We very much appreciate your comments regarding your stay at the Hôtel Mercure Quemado Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good experience, Well located

Customer review rating 4.0/5

A. Friends - Confirmed reviews ALL

Great experience overall, good communication with Ayoub in the reception, he was friendly and professional, it was clean and the food could be better.

Dear Jaafri A., We very much appreciate your comments regarding your stay at the Hôtel Mercure Quemado Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Thanks for all, see you soon my friend Ayoub

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Great view, hotel is very clean and the breakfast was delicious

Dear Hamdi Y., We very much appreciate your comments regarding your stay at the Hôtel Mercure Quemado Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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Other web-users rate our hotel

  • 273 reviews 9.1/10 Location
  • 510 reviews 6.6/10 Room
  • 738 reviews 8.5/10 Service
  • 16 reviews 5.1/10 WiFi
  • 200 reviews 3.7/10 Cleanliness
  • 158 reviews 5.2/10 Breakfast
  • 131 reviews 3.5/10 Amenities
  • 127 reviews 4.6/10 Food

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