Mercure Kakadu Crocodile Hotel 3.5 stars

Customer review rating (ALL Rating) 4.0/5 1,030 reviews

Mercure Kakadu Crocodile Hotel - Image 1
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Description

Hotel extras

  • Superb location

  • Outdoor swimming pool

  • Manjmukmuk Restaurant and Bar

  • Iconic crocodile building design

  • Event facilities for up to 250 guests

Our accommodation(s)

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Hotel location

Mercure Kakadu Crocodile Hotel

Flinders Street
0886 JABIRU
Australia

GPS:-12.671082, 132.831457

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

MANJMUKMUK RESTAURANT

Embracing indigenous culture with our take on local bush tucker as well as offering modern Australian cuisine, Manjmukmuk Restaurant is open for breakfast, lunch and dinner and uses locally sourced ingredients to showcase our region.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.0/5  1,030 reviews

TripAdvisor Rating  3.5/5  1,802 reviews

The Croc Hotel at Jabiru

TripAdvisor rating 5.0/5

Aglassortwo TripAdvisor review

Had 2 nights here. Glad to note that the Accor Group is gradually bringing this hotel back to a decent standard. It is pricey, but being in the middle of nowhere one can understand why. Our room was comfy and okay, though we needed to turn the noisy air-con down, and opened into a lovely garden and pool area. Food and drinks were fine, and the young international wait staff were very friendly. Credit goes to the hotel for their extensive showcasing of indigenous art at very reasonable prices (according to someone who knows these things). Good base for exploring the local area.

July 2024 visit

TripAdvisor rating 3.0/5

Shilo N TripAdvisor review

The rooms are very outdated and in need of an update. They were clean. I was disappointed with the buffets as the food was cold and there was not a very good variety. The air conditioning was not able to be adjusted and the humidifier was very loud.

Relaxing stay

Customer review rating 5.0/5

Emily M. Couples - Confirmed reviews ALL

Friendly, efficient staff, lovely surroundings.

Really Poor Customer Experience

Customer review rating 1.5/5

James Couples - Confirmed reviews ALL

I have previously submitted a response on All.com about the poor interaction we had with Jacinta at the Mercure Crocodile Hotel. I was extremely disappointed with how she chose to escalate a situation to the point of inferring that our accomodation booking would be cancelled and refunded. We appreciate the environment is challenging, but escalation of issues is neither useful or successful in our experience.

Great service

Customer review rating 5.0/5

Athol M. Friends - Confirmed reviews ALL

A booking mistake on a holiday was promptly and successfully fixed by staff, notwithstanding that it was a full hotel

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Other web-users rate our hotel

  • 223 reviews 8.9/10 Location
  • 766 reviews 6.2/10 Room
  • 652 reviews 8.2/10 Service
  • 17 reviews 2.8/10 WiFi
  • 636 reviews 7.2/10 Food
  • 276 reviews 6/10 Cleanliness
  • 216 reviews 4.3/10 Amenities
  • 194 reviews 3.4/10 Value

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Our other establishments nearby

Cooinda Lodge Kakadu 3 stars

Customer review rating (ALL Rating) 4.6/5 (89 reviews)

At 62.893 km

See the hotel
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