Novotel Lake Crackenback Resort & Spa 4 stars

TripAdvisor rating 4.5/5 935 reviews

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Novotel Lake Crackenback Resort & Spa - Image 1
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1650 Alpine Way, CRACKENBACK, 2627 JINDABYNE, Australia

Description

Hotel extras

  • Living area, full kitchen, satellite TV

  • 9-hole golf, fitness centre, pool, tennis, archery, disc golf, mountain bike and hiking trails

  • 15 minutes from Thredbo and Perisher skiing

  • Daytime café, à la carte dining with waterfront views

  • Flexible event spaces and corporate retreats

Our accommodation(s)

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Hotel location

Novotel Lake Crackenback Resort & Spa

1650 Alpine Way, CRACKENBACK
2627 JINDABYNE
Australia

GPS:-36.439917, 148.517944

Telephone
Fax +61 2 6456 1008

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

CUISINE ON LAKE CRACKENBACK

Cuisine on Lake Crackenback Restaurant and Bar promotes dining excellence offering classic cuisine using the best of local produce. Relax and enjoy the tranquil views of Lake Crackenback and the surrounding mountains. Bookings Essential.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

TripAdvisor Rating  4.5/5  935 reviews

Annual trip.

TripAdvisor rating 5.0/5

jmmj1204 Friends getaway - TripAdvisor review

Beautiful spot. Full of relaxation or activities, whatever you want. Good breakfast provided and dinner at Perrotta's was great.

Thank you jmmj1204 for your 5 star review and recommendations from your stay. See you back next year!

Easy weekend getaway for 5 busy girls

TripAdvisor rating 5.0/5

77chelseyh TripAdvisor review

After reading reviews prior to our stay, I was a little nervous about whether the accommodation would be as described (seems that units/chalets are not allocated until closer to check in date), whether we’d get seats at the restaurant for dinner (no bookings taken), whether our chalet would have a fireplace (not guaranteed), whether the accommodation would be comfortable (reports of unclean or ‘tired’). We needn’t have worried because the chalet (‘Mogul’) was fabulous (might be luck…but giving the benefit of doubt): • Super comfy beds • Very clean and in good condition (bonus: stylish and a bit posh) • Spacious living areas – great for 5 guests (bonus: large bathtub…though we didn’t get the chance to use it) • Well-appointed. We didn’t cook, but there looked to be plenty of pots, pans, utensils etc. Plenty of glassware, crockery, teapot, plunger etc. • Fireplace (with firewood and kindling available from reception) • Lovely views – not right on the little lake/pond, but chalets are arranged in a staggered pattern so those at the ‘back’ can still see the lake and the mountain range • Garage (I imagine parking would be a nightmare in winter) The resort itself: Cuisine restaurant had pleasant and attentive staff, reasonably priced meals and drinks, food was nice (not amazing), relaxed atmosphere, breakfast (included) had a great range of hot & cold food & drinks. Reception: check-in was smooth (within business hours), staff were helpful when our access cards became deactivated before checkout time (fixed it immediately) General: great location (close to hikes, Thredbo etc) lovely grounds and plenty of activities (although we didn’t partake, rather we went up and down the valley for walks, lunch etc). Will definitely bring my bike next time. Our package was the Girls Getaway – included Birdsnest vouchers, WildBrumby items for cocktails, wine, cheese, Poachers Pantry deli meats, and a lovely hamper FULL of sweet and savoury treats. It was the first stay at Crackenback for most of us, and we all agreed that we’d come back either together or with our respective families. Whilst not cheap, there was definitely value in the accommodation, the beautiful grounds and spectacular surrounds.

Thank you 77chelseyh for your 5 star review and in-depth feedback on Lake Crackenback Resort & Spa. We appreciate you taking the time to share your experience with others. We look forward to welcoming you all back to Lake Crackenback soon.

relaxing

TripAdvisor rating 5.0/5

TT R TripAdvisor review

Good weekend away with the misses, walks were good and we feel very relaxed after spending 3 nights there. Service is bad most the time but probs a good thing because you get out more to enjoy the surrounding nature. Can’t comment on the water becaus it was very cold

Thank you ttr740 for your 5 star review.

VERY RELAXING STAY

TripAdvisor rating 4.0/5

shellsbells63 TripAdvisor review

Loved our five day stay here recently. great location and so peaceful and tranquil. Stayed in a lovely chalet on the lake. Watched the ducks and platypus, did some beautiful walks around resort and ate some lovely food in the the two restaurants on site. Very close to ski tube to Perisher if you are a skier and only 30 kms to Kozsiosko NP to Thredbo ski fields and village. Chalets were very spacious and had a nice touch with underfloor heating in bathrooms and kitchen which were very welcome on the chilly mornings. Would definitely recommend a stay here and would come back for another visit in the future.

Thank you shellsbells63 for your 4 star review of Lake Crackenback Resort & Spa. We appreciate your time in sharing your feedback.

Our 5th stay at LCR

TripAdvisor rating 2.0/5

rieltravels Couples - TripAdvisor review

We paid for a deluxe mountain studio. These are part of a larger chalet and generally share lobby and dry store/laundry. We've stayed in 5 now ranging from Little Thredbo Lane to Bullocks Drive and Stockwhip Way We love the deluxe mountain studio, they have been very mixed, some with bathtubs, some with gas fireplaces, some with wood fireplaces. All of them have had wonderful views. Apart from the most recent.  As advertised mountain view it was disappointing to find a view of the bush behind our studio. We had no windows facing Ramshead range. As LCR was booked out, the manager on duty could do nothing.  As always we were told to request specifics for the studio, we have done this in the past but nothing is guaranteed or acknowledged Our fireplace was gas not wood which was another huge disappointment. No bathtub in this studio which lead to another disappointment. There was no ski storage or dry room for this studio either  I'll list the good things Wifi - albeit slow (not guaranteed in all rooms)  Heated bathroom flooring - double rainfall showerheads and double vanity (great for couples staying in this studio) Personal laundry (washer&dryer with soap) Loads of storage Dishwasher  Undercover parking Bbq outside on deck More modern than some of the studios Tv with HDMI (not many channels and not a smart tv) We were in 11 Bullocks Drive, right by the bridge to drive to the ski tube, traffic was hit and miss.  While there are good features, we stay LCR for the range view and wood fireplaces. Separate to the room we had a couples massage, we do this every stay and love the experience. It started badly, the ladies were 10 minutes behind (which was not made up for at the end) We were scheduled in for a 90 minute relaxation massage, the concern came when one of the therapist asked who is getting a remedial massage. Neither of us enjoy hard massages let alone a remedial massage. We were then separated, my husband got the whole couple treatment room to himself and I was put in another room  Unfortunately my massage was geared more towards remedial with a focus on my hips and legs. I did protest when it hurt however I was ignored. It wasn't relaxing or enjoyable. There was a lot of talking which is odd for relaxation massages.  Hubby's massage was good thankfully. Being our 5th here we have built expectations for an incredible stay and each time has been amazing, just not this time. P.S Potentially as a suggestion, change your room types (descriptions) perhaps one being 'Valley Range Mountain' & 'Superior Mountain View'

Thank you rieltravels for your feedback. We are unhappy to hear that your experience this time was not up to the usual standard. Each of our properties is individually owned and hence have different outlooks, furnishings etc. We do hope you come back to experience the Resort again.

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Other web-users rate our hotel

  • 5 reviews 9.1/10 Location
  • 8 reviews 9.6/10 Room
  • 8 reviews 9.7/10 Service
  • 5 reviews 7/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.