Novotel Sunshine Coast Resort 4 stars

Customer review rating (ALL Rating) 4.1/5 4,194 reviews

Novotel Sunshine Coast Resort - Image 1
Novotel Sunshine Coast Resort - Image 2
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Description

Hotel extras

  • Cafe, Bar and Restaurants overlooking private lagoon and swimming pool

  • Private saltwater lagoon with complimentary use of kayaks and catamarans for all guests

  • Walking distance to the patrolled surf beach, Maroochy River boardwalk and 18 hole golf course

  • Sunshine Coast Convention Centre

  • Exclusive one-of-a-kind renovated Overwater Bungalows & a brand new 3 bedroom Grand Bungalow.

Our accommodation(s)

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Hotel location

Novotel Sunshine Coast Resort

270 Ocean Drive, TWIN WATERS
4564 SUNSHINE COAST
Australia

GPS:-26.631233, 153.097443

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  4,194 reviews

TripAdvisor Rating  3.5/5  333 reviews

Convenient for conference

Customer review rating 2.5/5

Peter W. A. Couples - Confirmed reviews ALL

Hi, could have been more helpful on checking in at your Novotel, enjoyed our stay, ideal for our conference at Trading Mastery, with our room close by. Thankyou

Buffet and breakfast good value, rooms very tired and expensive.

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

Overall we had a nice stay. The fold out bed in the suit is very uncomfortable and needs replacing- can feel the mattress springs. The rooms are too expensive for their condition.

Dear Glenn H., Thank you for taking the time to share your feedback with us. We appreciate your kind comments about the value of our buffet and breakfast offerings. We apologize for any discomfort caused by the fold-out bed in your suite. Rest assured, we have taken note of your concerns regarding the mattress and will address this issue promptly to ensure the comfort of our guests. Regarding the condition and pricing of our rooms, we sincerely apologize if they did not meet your expectations. Your feedback is valuable to us as we continuously strive to improve our accommodations and pricing policies. We are pleased to hear that despite these issues, you had an overall nice stay with us. If there are any additional details or suggestions you would like to share, please do not hesitate to contact us directly at [email/phone number]. Thank you once again for your feedback. We hope to have the opportunity to welcome you back and provide you with an improved experience in the future. Warm regards, Nicky Guest Service Agent

Ok Stay

Customer review rating 2.5/5

Wonderlust Couples - Confirmed reviews ALL

We stayed at the Novotel while looking at property to purchase so it was a quick trip and didn't want to spend too much money. Room chosen was an older style, but it was clean and covered our needs. However the area we were staying in definately needed attention and maitenance.

A pleasant stay

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

Rooms and facilities good but food options and Sola menu /food overpriced and ordinary. Rooms were clean and fresh.

Dear Sharon O., Thank you for choosing to stay with us at [Resort Name] and for taking the time to provide your feedback. We are delighted to hear that you found our rooms and facilities to your satisfaction, and that you appreciated the cleanliness and freshness of your room. We apologize that our food options did not meet your expectations. Your feedback regarding the menu selection and pricing has been noted, and we will review these aspects to ensure a more diverse and reasonably priced offering for our guests. Our goal is to provide a memorable dining experience that complements your overall stay, and we regret any disappointment caused in this regard. We sincerely appreciate your constructive criticism as it helps us to continuously improve our services. Thank you once again for your valuable feedback. We hope to have the pleasure of welcoming you back for an improved dining experience in the future. Warm regards, Nicky Guest service agent

Could have been better!!

Customer review rating 2.0/5

Shane P. Business - Confirmed reviews ALL

I like the location, but was not satisfied with the stay. Firstly I was told at reception that buffet breakfast was included for both mornings and when I got there Saturday morning it ended up costing me $40. Also no microwave provided in room with very little cutlery!! Overall very disappointed!!

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Other web-users rate our hotel

  • 949 reviews 8.2/10 Location
  • 2,551 reviews 5.6/10 Room
  • 2,201 reviews 7.1/10 Service
  • 23 reviews 5.4/10 WiFi
  • 1,393 reviews 4.8/10 Food
  • 775 reviews 4.9/10 Cleanliness
  • 773 reviews 4.9/10 Comfort
  • 656 reviews 8.1/10 Breakfast

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