The Chen Melbourne - Art Series 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 885 件のレビュー

The Chen Melbourne - Art Series - Image 1
The Chen Melbourne - Art Series - Image 2
The Chen Melbourne - Art Series - Image 3
The Chen Melbourne - Art Series - Image 4

説明

ホテルのその他の情報

  • A fully equipped, state-of-the-art gymnasium is available to all guests throughout their stay.

  • Take in uninterupted views of Melbourne's CBD skyline from the level 24 Pool Deck

  • Our unique, boutique accommodation features walls adorned with art of Zhong Chen

  • We are a convenient 5 minute walk to Epworth Private Hospital and Box Hill hospital

  • Enjoy our entertainment pavilion which is complete with barbeques and seating to wine and dine

当ホテルの客室

ホテル所在地

The Chen Melbourne - Art Series

850 Whitehorse Road
3128 BOX HILL
Australia

GPS:-37.817567, 145.118462

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット不可
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン

プール

The Chen features an impressive 25m rooftop pool with expansive views across Box Hill and the Melbourne city skyline. Take a dip or lay poolside on the large sundeck. For those wanting to stay undercover, set yourself up in entertainment pavilion complete

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  885 件のレビュー

トリップアドバイザーの評価  4.5/5  581 件のレビュー

2024エクセレンス認証

A hidden gem. Nice and spacious hotel.

トリップアドバイザーの評価 5.0/5

WanderingKath トリップアドバイザー認証口コミ

Second stay at the Chen. Will always want to come back. Spacious rooms and nicely designed. Clean and convenient. Good location. Wonderful staff and service. Welcome gift for ALL member, present. One of my favourite Accor hotels in Victoria. 😊

Dear Kath, Thank you for the glowing review of our hotel! We are delighted that you enjoyed your second stay with us, and we look forward to seeing you again soon. Sincerely,

Great stay

トリップアドバイザーの評価 5.0/5

creativeoverlord トリップアドバイザー認証口コミ

We had a fantastic stay, the beds were comfy and the rooms were quiet, parking was affordable (albeit limited spaces) and the hotel is located well enough for outer suburbs, with lots of food options around. Staff were exceptionally friendly, efficient and helpful.

Dear Creative Overload, Thank you for the wonderful review and sharing your feedback. We are delighted that you had a fantastic experience at our hotel and look forward to welcoming you again. Sincerely,

Good stay for 2 nights.

トリップアドバイザーの評価 4.0/5

Hsin L ファミリー - トリップアドバイザー認証口コミ

First time experience to stay at the chan hotel for 2 nights. Good location near boxhill centre Food and restaurants and shopping centres. Lots different choices Room is big and clean.fits family ofb4 easily Need some entertainment on TV! Remember to book for car park in advance.

Dear Hsin, Thank you for taking the time to share your feedback. We are delighted that you enjoyed your stay and hope to welcome you back to our hotel again. Sincerely,

Good location, but pricy

トリップアドバイザーの評価 3.0/5

Jeanny Juan Y トリップアドバイザー認証口コミ

The hotel is located right next to Box Hill station, which has lots of restaurants and shops nearby. The staff at the counter and the service are okay but no effort to help you more. The room is ordinary. It is pretty disappointing that the room has no smart TV! You pay for the location.

Dear Jeanny, Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At The Chen, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us so that we can take appropriate measures to address the problem and improve our guest experience. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

The Chen - A let down :-(

トリップアドバイザーの評価 1.0/5

MAREFAMILY トリップアドバイザー認証口コミ

Stayed at 4 different hotels for Nunawading basketball Tournament. This hotel was a real big let down. From parking and finding the actual lobby, check in and eventually getting into our room. Walking through dark alleyways, trying to find the hotel lobby, minimal signage, finally reaching check in - a very uninviting space. Multiple lifts, permanent residents residing in the building as well. We've had to walk to multiple lifts, had to revisit the lobby a couple of times due to our swipe cards not actually working. The room was the worst that we've stayed at and not what you would expect for a 5 * hotel in terms of cleanliness. Stay somewhere else. Photos attached.

Dear Mare Family, Thank you for taking the time to tell us about your recent experience at The Chen Melbourne - Art Series. Please allow me to express my sincerest apologies, that your experience did not meet your expectations. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us so that we can take the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns regarding the carpark accessibility and signage and the cleanliness of the room, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

との提携 TripAdvisor

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