The Chen Melbourne - Art Series bintang 4

Catatan tamu Avis (Peringkat ALL) 4.3/5 885 ulasan

The Chen Melbourne - Art Series - Image 1
The Chen Melbourne - Art Series - Image 2
The Chen Melbourne - Art Series - Image 3
The Chen Melbourne - Art Series - Image 4
850 Whitehorse Road, 3128 BOX HILL, Australia

Deskripsi

Keistimewaan hotel

  • A fully equipped, state-of-the-art gymnasium is available to all guests throughout their stay.

  • Take in uninterupted views of Melbourne's CBD skyline from the level 24 Pool Deck

  • Our unique, boutique accommodation features walls adorned with art of Zhong Chen

  • We are a convenient 5 minute walk to Epworth Private Hospital and Box Hill hospital

  • Enjoy our entertainment pavilion which is complete with barbeques and seating to wine and dine

Akomodasi kami

Lokasi hotel

The Chen Melbourne - Art Series

850 Whitehorse Road
3128 BOX HILL
Australia

GPS:-37.817567, 145.118462

Telepon
Fax +61 3 9131 0201

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Hewan peliharaan tidak diperbolehkan
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner

Kolam renang

The Chen features an impressive 25m rooftop pool with expansive views across Box Hill and the Melbourne city skyline. Take a dip or lay poolside on the large sundeck. For those wanting to stay undercover, set yourself up in entertainment pavilion complete

Ulasan tamu kami

Ulasan tamu kami

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Cari tahu selengkapnya

Peringkat ALL  4.3/5  885 ulasan

Peringkat TripAdvisor  4.5/5  581 ulasan

Sertifikat keunggulan 2024

A hidden gem. Nice and spacious hotel.

Catatan Tripadvisor 5.0/5

WanderingKath Ulasan TripAdvisor tersertifikasi

Second stay at the Chen. Will always want to come back. Spacious rooms and nicely designed. Clean and convenient. Good location. Wonderful staff and service. Welcome gift for ALL member, present. One of my favourite Accor hotels in Victoria. 😊

Dear Kath, Thank you for the glowing review of our hotel! We are delighted that you enjoyed your second stay with us, and we look forward to seeing you again soon. Sincerely,

Great stay

Catatan Tripadvisor 5.0/5

creativeoverlord Ulasan TripAdvisor tersertifikasi

We had a fantastic stay, the beds were comfy and the rooms were quiet, parking was affordable (albeit limited spaces) and the hotel is located well enough for outer suburbs, with lots of food options around. Staff were exceptionally friendly, efficient and helpful.

Dear Creative Overload, Thank you for the wonderful review and sharing your feedback. We are delighted that you had a fantastic experience at our hotel and look forward to welcoming you again. Sincerely,

Good stay for 2 nights.

Catatan Tripadvisor 4.0/5

Hsin L Keluarga - Ulasan TripAdvisor tersertifikasi

First time experience to stay at the chan hotel for 2 nights. Good location near boxhill centre Food and restaurants and shopping centres. Lots different choices Room is big and clean.fits family ofb4 easily Need some entertainment on TV! Remember to book for car park in advance.

Dear Hsin, Thank you for taking the time to share your feedback. We are delighted that you enjoyed your stay and hope to welcome you back to our hotel again. Sincerely,

Good location, but pricy

Catatan Tripadvisor 3.0/5

Jeanny Juan Y Ulasan TripAdvisor tersertifikasi

The hotel is located right next to Box Hill station, which has lots of restaurants and shops nearby. The staff at the counter and the service are okay but no effort to help you more. The room is ordinary. It is pretty disappointing that the room has no smart TV! You pay for the location.

Dear Jeanny, Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At The Chen, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us so that we can take appropriate measures to address the problem and improve our guest experience. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

The Chen - A let down :-(

Catatan Tripadvisor 1.0/5

MAREFAMILY Ulasan TripAdvisor tersertifikasi

Stayed at 4 different hotels for Nunawading basketball Tournament. This hotel was a real big let down. From parking and finding the actual lobby, check in and eventually getting into our room. Walking through dark alleyways, trying to find the hotel lobby, minimal signage, finally reaching check in - a very uninviting space. Multiple lifts, permanent residents residing in the building as well. We've had to walk to multiple lifts, had to revisit the lobby a couple of times due to our swipe cards not actually working. The room was the worst that we've stayed at and not what you would expect for a 5 * hotel in terms of cleanliness. Stay somewhere else. Photos attached.

Dear Mare Family, Thank you for taking the time to tell us about your recent experience at The Chen Melbourne - Art Series. Please allow me to express my sincerest apologies, that your experience did not meet your expectations. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us so that we can take the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns regarding the carpark accessibility and signage and the cleanliness of the room, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 471 ulasan 8.5/10 Lokasi
  • 713 ulasan 7/10 Kamar
  • 584 ulasan 8.5/10 Pelayanan
  • 14 ulasan 4.4/10 Internet
  • 326 ulasan 5.5/10 Kebersihan
  • 117 ulasan 8.4/10 Suasana
  • 91 ulasan 8.9/10 Kolam
  • 25 ulasan 5/10 Sarapan

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