Novotel Bangkok Sukhumvit 20 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.6/5 758 görüş

En iyi fiyat
garantisi
Novotel Bangkok Sukhumvit 20 - Image 1
Novotel Bangkok Sukhumvit 20 - Image 2
Novotel Bangkok Sukhumvit 20 - Image 3
Novotel Bangkok Sukhumvit 20 - Image 4
19/9 Sukhumvit 20, Klong Toey, 10110 BANGKOK, Thailand

Açıklama

Otel ekstraları

  • Walking distance to Terminal 21, Emporium, Emquartier, BTS and MRT stations

  • Free Wi-Fi in all areas including Kids Pool and Kids Club

  • Ballrooms with natural daylight for 1000 pax and 6 extra Meeting Rooms

  • Renowned gourmet bar and restaurants

  • Interconnecting rooms and Family Suites

Konaklama olanaklarımız

Otelin konumu

Novotel Bangkok Sukhumvit 20

19/9 Sukhumvit 20, Klong Toey
10110 BANGKOK
Thailand

GPS:13.731522, 100.564021

Telefon
Faks +66 2 009 4900

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Araba parkı
  • Servis aracı
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
  • Oda servisi

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.6/5  758 görüş

TripAdvisor Derecesi  4.5/5  2.165 görüş

2023 mükemmeliyet sertifikası

Very good service and care for accommodation and Events

Tripadvisor puanı 5.0/5

Bussara W TripAdvisor onaylı yorum

โรงแรมโนโวเทลสุขุมวิท ดูแลลูกค้าดีมากค่ะ พนักงานทุกคนยิ้มแย้ม และใส่ใจ ให้ความ ช่วยเหลืออย่างรวดเร็ว ในทุก ๆ ด้าน ทั้งในเรื่องห้องพัก และห้องประชุมมีมาตราฐาน มีเจ้าหน้าที่พร้อมที่จะช่วยเหลือ 1. ส่วนงานของ Sell team มีการดูแลเอาใจใส่ลูกค้า และพยายามแก้ปัญหาอย่างเหมาะสมเพื่อให้ทั้งโรงแรมและทางลูกค้าได้รับการบริการอย่างเอาใจใส่ 2. มีทีมงานให้ความช่วยเหลือเมื่อมีผู้เข้าพักต้องการความช่วยเหลือ ทางด้านสุขภาพ การจัดเตรียมอาหารที่ใส่ใจ และ ทุกทุกส่วนงาน ทำงานอย่างเป็นระบบ 3.ห้องพักสะอาด และเมื่อมีอะไรสามารถแจ้ง ทาง รร และ รร ให้การ support อย่างทันท่วงที 4.ส่วนงานประชุม ทางโรงแรม มีความเข้าใจถึงความต้องการของลูกค้าแต่ละกรุ๊ป อุปกรณ์ในการประชุมต่าง ๆ พร้อม และเจ้าหน้าที่ที่มีความกระตือรือร้น 5.ทางโรงแรมใส่ใจทีมงานของลูกค้า และมีการมาเยื่ยมเยียน ทักทายลูกค้าด้วยอัธยาศัยที่สุภาพยิ้มยิ้ม 6. ทางโรงแรมรับฟังความคิดเห็นของลูกค้าและยืดหยุ่นในสถานการณ์ต่าง ๆ ได้ดี 7. เค็กต่าง ๆของทางโรงแรม อาหารเบรค มีคุณภาพ และได้รับคำชื่นชมจากทางผู้เข้าร่วมประชุม 8. ในโรงแรมมีระบบความปลอดภัย 9. ขอบคุณทีมงานทุกท่านที่ช่วยดูแลส่งอาหารให้ห้องที่ต้องการความช่วยเหลือ 10. ขอบคุณทีมงาน concierge ที่��ูแลเรื่องสิ่งของต่าง ๆ นะคะ 11. สิ่งของต่าง ๆ ที่ลูกค้าลืมใว้ ได้รีับคืน ด้วยความใส่ใจดู ขอขอบคุณทุกท่านนะคะ คุณแอม คุณนุ๊กนิค คุณนิว คุณชมพู่ คุณต้น คุณแมน คุณแต้ม น้องหน่า คุณฝน น้องเตย น้อง ๆ ทีมเทคนิค น้อง ๆ ทีมดูแลอาหาร เช้า เที่ยง และดูแลงานประชุมของเรานะคะ และทุกส่วนงานที่ไม่ได้กล่าวถึงนะคะ สำหรับ ในช่วงวันที่ 9-11 กรกฎาคม และ 15-20 กรกฎาคม 2524 และการดูแลต่อเนื่องการเข้าพักตั้งแต่ต้นเดือน กรกฏาคม สำหรับงานประชุม บุศรา

A Disappointing Stay at Novotel Sukhumvit 20

Tripadvisor puanı 1.0/5

Ateev TripAdvisor onaylı yorum

I am writing to explicit my deep disappointment with my current stay at Novotel Sukhumvit 20, a assets that sadly did not live as much as the standards one would expect from an Accor hotel. From the instant we arrived, it have become obtrusive that the personnel have been in dire need of fundamental schooling in each hospitality and carrier. The issues started out with the towels in our room, which had been now not most effective soiled and grimy however also torn. This became simply the beginning of a series of unlucky reviews. The air conditioning in our room changed into non-functional, ensuing in two dreadful, sleepless nights where we have been left sweating and uncomfortable. When we in the end controlled to have our complaint mentioned, we have been promised an upgraded room. However, this "improve" turned out to be a downgrade, with minimum storage space and a negative view. Furthermore, the lavatories in both rooms had been no longer wiped clean properly, and the dustbins were left unemptied on multiple activities. The housework workforce, really missing proper training, compounded our problems. In an inexcusable incident, a workforce member rang the bell of my eighty-year-vintage father's room at 1:47 am, insisting that he had located an order. This now not best disturbed his sleep but also brought on us to overlook our pay as you go Safari World tour the following day, as my father turned into not able to rest well afterward. Breakfast become any other region wherein the inn didn't meet expectancies. A personnel member argued with us over imparting two bananas for infant meals, refusing to even fee us for them. The only saving grace at breakfast changed into the courteous and green carrier from Chef Nui and Pui. The rest of the breakfast enjoy became subpar: broken and half-cooked omelettes, impolite chefs, and a limited choice of fruits and sparkling juices. My wife become even burned while trying to retrieve an omelette due to the chef's lack of simple courtesy. The general first-class of the food became terrible, with fruits that have been now not clean, dry bloodless cuts, and Indian breads that had been as difficult as wood. Despite inquiring for simple end result like watermelon multiple instances, it took 3 days for our requests to be fulfilled. The spa changed into continuously short-staffed, forcing us to are searching for offerings outside the hotel. Additionally, the team of workers time and again misinformed us about taxi fares, causing unnecessary confusion and fee. To add to our woes, the door handles had battery troubles, main to great inconvenience as we waited for the body of workers to allow us to in. Basic amenities inclusive of tea bags were not replenished in spite of multiple requests. The most effective shiny spot in our live changed into Urvi, a group of workers member on the Indian restaurant, who supplied splendid steerage and recommendation. However, her efforts have been no longer sufficient to salvage our normal revel in. In end, our live at Novotel Sukhumvit 20 became not anything brief of dreadful. I strongly advise in opposition to staying at this inn if you wish to avoid the discomfort and bad provider that we experienced. It is a stark reminder that logo recognition on my own does now not guarantee a first-class live.

Comfortable stay

Tripadvisor puanı 5.0/5

montas286 TripAdvisor onaylı yorum

Comfortable stay and convenience to connect to other place 1 night with Novotel was perfect. Khun Tongta has good management of situations of the room and helpful by recommending activities around. Room clean and good service by housekeeping team. Such a lovely stay. Thank you for all staff, keep it up !!!👍🏼👍🏼👍🏼

Dear Monta, Thank you for sharing your wonderful feedback with us! We are delighted to hear that you had a perfect stay at Novotel Bangkok Sukhumvit 20, enjoying both the comfort of the room and the convenience of the location. It’s great to know that Khun Tongta, our Duty Manager and our housekeeping team made your stay pleasant with their attentive service and helpful recommendations for activities around the area. Your kind words are highly appreciated and will surely motivate our staff to continue providing excellent service. We look forward to welcoming you back for another lovely stay in the future. Warm regards, Kanta Hanvesakul Resident Manager

Another great stay at this hotel

Tripadvisor puanı 5.0/5

Mpfrederik TripAdvisor onaylı yorum

I am a very frequent international business traveller and I do stay at this hotel quite several times/year for many years. It is an extremely well managed hotel, with a lot of attention to detail. The Front Desk is very professional at all times. During my last stay this month, I am grateful to Bruce, the Concierge, in making it possible that we could park our oversized pick-up truck in front of the hotel. I would also say that housekeeping services are spotless. I am looking forward to my next stay at the Sukhumvit20 Novotel !

Dear Khun Michel, Thank you so much for your wonderful feedback and for being a loyal guest at the Novotel Bangkok Sukhumvit 20. We are thrilled to hear that you consistently have great experiences with us and that our attention to detail and professionalism at the Front Desk make your stays enjoyable. Your kind words about Khun Bruce, our Concierge, and the housekeeping team are greatly appreciated. We are delighted that Khun Bruce was able to assist you with your parking needs and that our housekeeping services continue to meet your expectations. We look forward to welcoming you back on your next visit and ensuring another exceptional stay. Warm regards, Kanta Hanvesakul Resident Manager

Excellent Well Located Hotel

Tripadvisor puanı 5.0/5

CasimiroI1 TripAdvisor onaylı yorum

I stayed there for about 4 weeks between May and June 2024. The personnel were first class, and I was given very courteous and friendly treatment. I should start by citing the reception desk, Jira (manager) and receptionists Ying and with special mention to Jam (S. Aphichaya), the concierges Bruze, Em, Aong, and Tomus. Altogether with the room housekeeping crews and the laundry service they made my stay a very pleasant one. The breakfast is first class with an almost infinite variety of foods, both ethnic and continental (European/American). The bar lounge on the 25 floor is a very relaxing and excellent way to unwind after a hot (surprise) day fighting the mobs at the temples and the malls. One other thing that I appreciated and of which I took full advantage was the Tuk-Tuk to Sukhumvit road when leaving to ride the BTS or visit the EmQuartier, Emporium, and Emsphere malls. This hotel is ideally located almost equidistant from the BTS/MRT Asok and the Phrom Phong stations. I had stayed at this hotel twice before in 2023 and always received the highest level of service. The hotel is quiet, with good personal safety features, and other amenities. I am looking forward to staying there again next year.

Dear Casimirol, Thank you so much for such a great review! We are delighted to hear that you enjoyed your stay with us at Novotel Bangkok Sukhumvit 20 and found our location, services, and amenities to your satisfaction. Your special mentions of our team members, including Khun Jira, Khun Ying, Khun Jam, Khun Bruze, Khun Em, Khun Aong, and Khun Tomus, are greatly appreciated. We will be sure to pass along your compliments to them and the housekeeping and laundry teams. We are glad you enjoyed our breakfast selection and the relaxing atmosphere of the Executive lounge. It's also wonderful to hear that you found our Tuk-Tuk service convenient for getting around the city. Thank you for choosing our hotel for your stay once again and for being a loyal guest. We look forward to welcoming you back next year and continuing to provide you with exceptional service. Warm regards, Kanta Hanvesakul Resident Manager

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Başlangıç fiyatı, ilgili yaklaşık fiyatlı oda kategorisinde 1 kişi için 1 gece, ek hizmetler hariç, kahvaltı hariç. Sonraki 20 gün içindeki bir gecelik konaklama için https://all.accor.com/ sitesinde söz konusu konaklama için o gün belirtilen, tüm vergiler dahil (KDV ve turizm vergisi dahil) en düşük genel fiyata karşılık gelir. Döneme ve doluluk durumuna göre değişiklik gösterebilir. Fiyat sadece rezervasyon anında garanti edilmektedir. Tüm rezervasyonlar (yurtdışı) otelin bulunduğu ülkenin para biriminde ödenmelidir. Yalnızca rezervasyon sırasında onaylanan ve otelin bulunduğu ülkenin para birimindeki tutar garanti edilir. Kendi para biriminizdeki tahmini bir karşılık size gösterilebilir, ancak bu sözleşme vasfı taşımaz. Ödeme anında bankanız sizden bankacılık ücretleri veya döviz dönüştürme masraflarını tahsil edebilir.