Novotel Madrid Center 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.6/5 4.622 görüş

Novotel Madrid Center - Image 1
Novotel Madrid Center - Image 2
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Novotel Madrid Center - Image 4

Açıklama

Otel ekstraları

  • WiFi bulunan ve klimalı Aile Odaları

  • Yenilenmiş ve genişletilmiş çatı katı teras. Madrid semalarının harika manzaraları.

  • Tıbbi tele-danışmanlık hizmetlerine ücretsiz erişim sunan teletıp hizmeti.

  • El Retiro parka 5 dakika ve Paseo del Prado'ya 3 km mesafede

  • Otelin yakınında otobüs ve taksi durakları ile tren ve metro istasyonları bulunur.

Konaklama olanaklarımız

Otelin konumu

Novotel Madrid Center

O Donnell 53
28009 MADRID
İspanya

GPS:40.421618, -3.672168

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Araba parkı
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
  • Oda servisi

EAT BAR

At the Eat Bar by Novotel, enjoy cuisine that has a clear focus on local produce whilst remaining loyal to the cosmopolitan spirit of Madrid. The menu features a range of simple yet authentic dishes in a relaxed environment.

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.6/5  4.622 görüş

TripAdvisor Derecesi  4.0/5  2.632 görüş

2023 mükemmeliyet sertifikası

A good balance of (i) distance to the center and the airport; and (ii) facilities

Tripadvisor puanı 4.0/5

JHLKAC Couples - TripAdvisor onaylı yorum

Choosing a vacation hotel tends to require balancing different forces (well unless you are financially unconstrained). The Novotel Madrid is not perfect but it is very good on a number of fronts. It is very close to the airport (20’ from terminal 1 in the 24H bus, with the bus stop 200 m from the hotel), it is relatively close (30’ walking) to Retiro/Barrio de Salamanca and 200 m from El Corte Ingles (Goya), the hotel per se is ok (with the add on of a very good good breakfast), and the price was among the best available when we made the reservation. This is a big hotel with lots of guests and so it is the opposite of some of the boutique places we have recently been. But taken all together is a nice choice.

We very much appreciate your comments regarding your stay at Novotel Madrid Center. It is always a pleasure to receive positive feedback. I will share your review with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, @Novotelmcenter

Novotel central Madrid disappointing.

Tripadvisor puanı 2.0/5

Karen I Couples - TripAdvisor onaylı yorum

Busy hotel in good location to eateries, supermarkets, public transport. Basic Novotel room, rather dated. Mats under seating areas in foyer were absolutely filthy. Time wasted on second morning with them switching location of breakfast. Breakfast is usual fare for buffet. Only one out of 4 coffee machines working. Had to share table with strangers due to insufficient seating. No tea/coffee/kettle. Air con ok. Poor water pressure in showers. Worst Novotel for service and cleanliness we have ever stayed at, would class at 2 stars.

Thanks for your message Karen. We are so sorry to hear the inconveniences you are sharing with us, we will share it with our team to continue improving everyday. Hope you have a nice day, @NovotelmCenter.

Great facilities matched by the worst service ever

Tripadvisor puanı 1.0/5

Conscioustraveller15 TripAdvisor onaylı yorum

This is the second time I have stayed at the Novotel Madrid Centre and I hope I never am put up in this hotel again. While facilities are good and the daily breakfast is sumptuous, their wifi and general hospitality and service is just awful..the staff are just complacent and don't care about looking after their guests. They simply don't respond to service queries and rudeness is the order of the day

Thanks for your message. We apologize for not having met your expectations. We will share your email internally to continue striving every day. @NovotelMCenter

Mediocre at best

Tripadvisor puanı 1.0/5

timezoneman TripAdvisor onaylı yorum

Hot rooms. Disabled AC stuck in vent mode. When Thermostat says 19 actual temp is 24. Front desk gives you runaround excuses. Management lack of care or attention to detail. Why does this matter? easy. Not everyone enjoys hot rooms and lack of control over thermostat. Even in winter, given Madrid has temps that fluctuate. Open window and enjoy loud noise, so no help there for cooling. Personally I would pick Marriott any day over Novotel. The difference in these mega chains is in the attention to detail. This hotel is self proclaimed as 4 stars. In actuality I would give it 2. Hit or miss service. Depressing dark rooms with no upgrades or improvements in over a decade. Company gets us these cheapy rooms and hotel acts accordingly. Well since you insist in offering mediocre service I will keep rating accordingly. Lots of choices in Madrid, this is one to avoid

We are frankly disappointed to hear that you have found the service below your expectations. We thank you for the comment you have provided us about your experience, we will tshare it with the team. Kind regards, @NovotelMcenter

Excellent hotel, well located

Tripadvisor puanı 5.0/5

franciscop548 Aileler - TripAdvisor onaylı yorum

Just spent a few days with family, hotel is centric (not center but very close), it is walking distance from El Retiro park. There are many restaurants and shops around. Big hotel, super fast check-in. Breakfast buffet was very good too, a bit crowded maybe buy i guess it depends of the time. Big rooms, and excellent beds, very comfy.

Thank you Francisco for sharing your experience, we hope your next visit will be as pleasant as the previous one. Sincerely, @NovotelMcenter

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Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 1.891 görüş 9/10 Konum
  • 2.362 görüş 7.3/10 Oda
  • 2.402 görüş 9/10 Hizmet
  • 58 görüş 4.2/10 Wifi
  • 1.289 görüş 8.5/10 Kahvaltı
  • 856 görüş 7.9/10 Hijyen
  • 513 görüş 4.5/10 Fiyatının Karşılığı
  • 242 görüş 3.5/10 Havuz

Hizmet sağlayıcı Trustyou

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